AIDAperla Set to Open Western Med Season in July

On July 10, AIDA Cruises will open its cruise season with the AIDAperla in the Western Mediterranean.

Two different seven-day round trips from/to Palma de Mallorca (Spain) will be offered, which can also be combined into a 14-day cruise. Deployment runs through October 30, according to a press release. Bookings are set to open on June 4.

Port calls include Cadiz, Malaga, Cartagena and Barcelona on one itinerary, while the second voyage heads to Alicante, Ibiza, Valencia and Barcelona.

“We are very happy to offer our guests cruises from Palma de Mallorca again. We have been closely connected with the island for 25 years. AIDA is one of the most important cruise companies when it comes to sustainable local added value, even beyond the high tourist season. I would like to thank all our partners. Without their support this development would not have been possible,” said Felix Eichhorn, President AIDA Cruises.

“The Government of the Balearic Islands welcomes the restart of safe cruises in its ports. We are very satisfied with the results of the talks between the Balearic Islands and the Costa Group over the past few weeks so that we can start safely. We warmly welcome AIDA and its guests,” added Rosana Morillo, Directora General de Turismo Illes Balears Conselleria de Model Econòmic, Turisme I Treball.

AIDA Cruises To Sail in Greece From May 23

AIDA Cruises has announced that it will be offering new cruises in Greece from May 23, 2021, with seven-day cruises departing from Corfu and travelling through the Greek islands to Crete and Rhodes, as well as to Katakolon (Olympia) and Piraeus (Athens).

Guests will be able to enjoy the amenities onboard with multiple restaurants, bars, cultural activities and sports facilities, as well as organized shore excursions to explore the ports of call.

According to AIDA’s press release, Greece is one of the most popular vacation destinations for German travellers. From May 14, 2021, the Mediterranean country will reopen for tourism.

Booking starts on Apr. 20, 2021, with 23 dates to choose from between May 23 and October 24, 2021. The Greek cruises can also be booked as 14-day trips, AIDA said.

In addition to the new offering in Greece, the AIDAperla is sailing on seven-day voyages around the Canary Islands through June.

All cruises are carried out in compliance with AIDA’s enhanced health and safety protocols, as well as applicable laws and regulations.

With a testing strategy for guests and crew members already utilized on several cruises, AIDA said it is its top priority for all guests to safely enjoy their vacation. The enhanced health and safety protocols — tested by SGS Institut Fresenius and confirmed by the classification society DNV — includes a mandatory PCR test for detecting viruses and bacteria before travelling, as well as regular health checks, social distancing and hygiene protocols, medical care including testing capacities onboard and other measures.

With the “AIDA promise,” the cruise company offers guests more flexibility and security in planning. Generous booking options are part of AIDA’s commitment to its guests, ranging from small down payments to free rebooking. The “AIDA promise” is included in the travel price for new bookings up to May 31, 2021, and applies to departures up to March. 31, 2022.

AIDA said that cruises in other destinations will not be possible at this time, with AIDA cancelling the remaining voyages of April through May.

AIDA Cancels Cruises Due to IT Problems

AIDA is canceling its New Year’s Eve cruises for the AIDAperla and AIDAmar, citing IT problems as German media widely reported the company was facing a cybersecurity issue.

The AIDAperla is now set to resume service in the Canaries on January 2, followed by the AIDAmar on January 3.

Bild, a German newspaper, reported on Monday a cybersecurity issue at both the AIDA headquarters in Rostock and aboard the company’s vessels. Citing passengers aboard, Bild said that the ships’ onboard boarding card system was not functioning. 

“The boarding pass system has stopped working,” one passenger said. “Slips of paper are used that would otherwise be automatically debited, for example when you buy something. We learned secretly from the staff that there had been a hacker attack on the AIDA servers.”