MSC Cruises ‘very close’ to fulfilling UK market ambition

Image result for MSC grandiosa"

MSC Cruises’ UK boss says the line is “very close” to fulfilling a long-term ambition to have a 10% share of the UK cruise market.

In late 2017, the line pledged to one-day sell one in every ten cruises taken by the UK and become “a leading international player” within five years.

Antonio Paradiso, the line’s the UK and Ireland managing director said MSC currently has 7.9% of the market but believes a lengthened MSC Magnifica would add a further 90,000 berths to the market in 2021.

Speaking on new Meraviglia-Plus class ship MSC Grandiosa in Southampton, Paradiso said: “I am really confident that by 2022, MSC will be the number one international cruise line in this country. We are getting very close to that.

“We’re are at about 7.9%, so we’re getting there. A big boost will be when MSC Magnifica will sail out of Southampton [in summer 2021].”

Southampton will be MSC Magnifica’s only embarkation port when it is based in the UK in summer 2021.

Paradiso said: “It is a great opportunity for the travel agents. [Magnifica] alone will boost our production by 90,000 passengers.”

The line also has plans to further bolster its growing sales team in 2020. Paradiso said he would recruit for a strategic account manager – a new role – early next year.

“The strategic account manager will help [head of retail] Andrea Stafford strengthen the relationship with all the head offices in the UK and some important key accounts,” he said.

Paradiso said the sales team expansion goes “hand in hand” with the growth the line was experiencing in the UK.

MSC launched MSC Bellissima earlier this year. MSC Grandiosa is 16 metres longer than the Meraviglia-class ship.

On Grandiosa, the line has exhibited an art collection on a ship for the first time, expanded its French Bistrot L’Atelier Bistrot and launched two exclusive Cirque du Soleil shows onboard.

The line has welcomed around 4,200 UK agents across its fleet since the launch of MSC Bellissima in Southampton in March this year.

Ship visits would be arranged when MSC ships called in the UK and Ireland, said Paradiso, who added: “One thing we do very successfully is fam trips every year which are normally fly-and-cruise out of Barcelona or Rome which allow agents to spend time onboard.

“The ex-UK sailings represent a good portion of our business. However, the Mediterranean is still the number one destination for the UK market.

“It is important that agents get to experience the ships that we have in the Med.”

From 2023, the line will launch four 64,000-ton luxury vessels which have yet to be named. Paradiso said the name would be announced between March and April next year.

“The first step would be to announce the brand,” he said. “We will disclose a bit more information about the luxury ships that we are building. The UK will be one of the first countries in the world to go on sale.”

MSC announces UK return with Magnifica season

Image result for msc magnifica

by Natasha Salmon 

MSC will return to the UK in 2018 with Magnifica sailing its first full season ex-UK programme.

The ship, which launched in 2009, will make Southampton its home for eight months from April until November.

The company also revealed it will operate its first world cruise in 2019.

UK managing director Antonio Paradiso announced the ‘big UK comeback’ at their All Star of the Seas event held on Sunday November 13 onboard the MSC Fantasia in Barcelona.

Paradiso said: “We are coming back to the UK with our ship Magnifica for a whole season, it is a big comeback for us and we are very excited.

“It marks a new dedication from MSC to the UK market and how we want to be one of the most popular cruise lines in the country.

“We have created itineraries that make the most of the British Isles and the best of what are customers can experience out of their own country.

“I am really excited, this is game on for us. I want us to become one of the top three cruise lines in the UK.”

There will be five new itineraries out of Southampton including a 14-day sailing calling at Le Havre, La Coruna, Leixoes, Lisbon, Malaga then Amsterdam and Hamburg.

A North Sea sailing will travel to Stavanger, Bergen, Olden and Alesund in Norway plus a round-UK sailing calling at Southampton, Newcastle, South Queensferry in Edinburgh and Invergordon.

Following the UK sailings, the Magnifica will then host the company’s first ever world cruise from January 2019.

The 119-day itinerary will visit 32 countries with 49 ports of call with some destinations including Panama, San Francisco, Melbourne and Petra in Jordan.

Paradiso said: “This will open up a whole new market for us and it is something we have waited a long time to do.

“We wanted to reduce days at sea so during the 119 days there will be no more than five consecutive days at sea.”

Bookings for the ex-UK Magnifica sailings will be available in early 2017, no set date has been released yet.

Giles Hawke to leave MSC Cruises

MSC Cruises executive director Giles Hawke is leaving the cruise line.

 
Hawke, who joined the business almost two-and-a-half years ago, is due to leave in April.
 
He was originally appointed as managing director UK and Ireland back in November 2013, but was quickly promoted and within three months became executive director, also taking on responsibility for the South African and Australian markets.


He will be replaced by Antonio Paradiso, currently MSC’s executive director for emerging markets. Paradiso will relocate from the line’s Geneva base and will take up his new role on March 1.
 
Chief executive Gianni Onorato added: “Antonio will be a strong successor to Giles as we look to grow further our business in the UK and Ireland. To best prepare for this, over the next two months Giles and Antonio will be working closely together on a full handover and familiarisation of the MSC Cruises business, its partners and other key stakeholders across both markets.
 
“I wish to thank Giles for his contribution to the business during his time with MSC Cruises. At the same time, this is an exciting time for our UK and Ireland business and a great opportunity for Antonio to lead the next phase of our growth in both markets.”
 
It isn’t currently known where Hawke is moving on to.
 
Paradiso will remain in change of emerging markets in the interim. Achille Staiano, currently head of commercial services, will assume market responsibility for Australia, Scandinavia and South Africa, three markets formerly part of Hawke’s portfolio, in the interim.
 
Hawke joined MSC after a long stint with Carnival UK where he was sales and customer services director.