Ups and downs in the life of a river cruise market

Ups and downs in the life of a river cruise market

By Michelle Baran

InsightIn terms of cruising, the world’s rivers are all at different stages of maturation. Whereas the Nile River is an old-timer, with a river cruising tradition that dates back decades, Europe’s inland waterways are the sage adults of the river cruising industry, having benefited from years of unprecedented growth, investment and development.

And then there are the industry’s newer entrants, destinations like Southeast Asia’s Mekong River and Peru’s Amazon, where product and infrastructure have been gaining strength in recent years.

There are also rivers like the Mississippi that are experiencing a recent rebirth.
And of course, the river cruise industry is always looking for the next breed of rivers, destinations like Myanmar’s Irrawaddy and India’s Ganges that are just now coming onto the scene. MichelleBaran

Regardless of where the river stands in the maturation process, there are advantages and disadvantages at each stage of development. Where Europe benefits from years of tweaking and perfecting the product, it also now faces the challenge of crowding and increased competition.

In emerging markets, the competition is less and the opportunities great, but so too are the frustrations of trying to building vessels that meet European standards in countries still rife with bureaucratic and economic problems.

A company like Breckenridge, Colo.-based Haimark is looking for opportunities in the emerging river cruise markets, hoping to capitalize on a river cruise industry that appears to be looking past the European boom.

Companies like Viking River Cruises, on the other hand, continue to invest heavily in the firmly established European market, where Viking clearly believes there is room for further growth as it prepares to launch another 14 ships there in 2014.

Are there some prenatal rivers on the horizon? Certainly. But river cruise lines are keeping pretty tight-lipped about them if there are.

Viking’s move sparks cross-market conjecture

Viking’s move sparks cross-market conjecture

By Michelle Baran

When Viking River Cruises placed an order last month for two oceangoing ships for a new brand, Viking Ocean Cruises, it stirred a great deal of talk about the river and ocean cruise markets: how they compare and how they compete.

Former cruise executive Bill Smith, now Virtuoso’s vice president of cruise sales and exclusive product, called Viking’s action a bold move.

Bill Smith“I think it’s a good strategy to capitalize on cross-selling their repeat cruisers onto deep-water ships. There was never that bridge before, between the two,” said Smith, a former senior vice president of sales and marketing at Crystal Cruises.

“I’ve always wondered: What if Crystal did this, or Silversea? They have great past-guest loyalty programs. Would those people cross over? It’s interesting to think about.”

The move marks one of the few times in memory that a river cruise operator has made the jump to deep-water cruising, and it has many in the industry wondering if other river cruise lines might follow.

For Rudi Schreiner, president of Ama Waterways, the answer is no. He said Viking’s Hagen has a “love of blue water and ocean cruising.”

“He was at Royal Viking Line [where he served as CEO] for years,” Schreiner said. “I think that’s one of his dreams. From my side, there’s really not much interest there.”

Bruce Nierenberg, a veteran of both the ocean- and river-cruise industries and now CEO of United Caribbean Lines, agreed.

Hagen, he said, is “one of the few that has had his feet in both places historically. Torstein would probably find [the ocean cruise market] very comfortable. … I can’t see the other river players having that same comfort level.”

Officials from river cruise companies Avalon Waterways and Uniworld Boutique River Cruise Collection were not available for comment last week.

But other industry insiders said it made sense for both river-cruise and ocean lines to eye each other’s markets for possible entry and look to mergers and acquisitions.

Nierenberg, for example, said, “I wouldn’t be surprised at all if one of the big [ocean cruise lines] decided to buy up one of the successful river ventures.”

He said brands such as Viking or Avalon “would fit very well within any of the empires of Royal Caribbean or Carnival.”

Schreiner, on the other hand, said he wasn’t so sure that river cruising would be a good fit for the deep-water cruise companies. While allowing that crossover marketing opportunities exist, he cautioned that the economies of scale are completely different.

“The ocean cruise lines will stay away from the river cruise product,” he predicted. “The numbers are very different. An ocean cruise line like Royal Caribbean [carries] on one [sailing] as many passengers as we put on one ship in an entire season.

“The logistics are a different environment. For me, it’s a very different business model.”

Nierenberg noted the vast differences in hardware.

“From a technical aspect, running ships around the world is a lot more complicated,” Nierenberg said. “Riverboats are barges with an engine on them that act as hotels. People spend a lot more time on a cruise ship than they do on a riverboat.”

Jeff DrewDespite such differences, industry executive Jeff Drew said, “Cruise lines are really looking at river cruises as stiff competition.”

A senior vice president of sales at the Great American Steamboat Co. and a former executive at Oceania Cruises, Seabourn and Cunard Line, Drew said the big cruise lines see the river operators as “taking market share.”

“They’ve done an excellent job, and all the cruise lines are starting to notice,” he said.

As for the timing, Virtuoso’s Smith said that Viking Ocean Cruises’ future competitors, such as Oceania and Seabourn, have added capacity in recent years.

“Does traditional cruising need more 800-passenger ships right now?” Smith asked. “That’s a different subject. But Oceania is very successful, and Seabourn is doing great. We’re seeing demand go up and yields go up. I think maybe the timing is right.”

Nierenberg said his sense was that Viking executives were starting to get “some of the financial results that they like” and consequently had the ability to expand their position in the marketplace.

One of the rare examples of a cruise company that had a hand in both river and ocean markets was Peter Deilmann Cruises, which owned and operated eight river-cruise ships and a 513-passenger oceangoing vessel, the Deutschland.

Peter Deilmann Cruises declared insolvency on its river-cruise business at the end of 2009 and exited the market, but its parent company, Reederei Peter Deilmann, still operates the Deutschland.

Viking orders two luxury ships for new ocean-cruise brand

Viking orders two luxury ships for new ocean-cruise brand

By Jerry Limone and Michelle Baran
 Shipbuilder STX France said Wednesday that the company has received an order to build two oceangoing cruise ships for a new Viking brand, Viking Ocean Cruises.

There is an option for a third ship, STX indicated.

The 888-passenger luxury ships, to be delivered in spring 2014 and spring 2015, will primarily sail the Mediterranean, STX said. The ships will have 444 cabins and 444 crew members, according to STX.

STX said Viking intends to market the ocean cruises to Viking’s river-cruise customers in the U.S., U.K. and Australia.

Based on the success of river cruising, Viking Chairman Torstein Hagen “felt it was right to offer more of a destination-oriented ocean experience,” said Richard Marnell, Viking’s senior vice president of marketing. “Mr. Hagen feels the ocean vessels built of late have become too large and that they’re losing out on the destination.”

Marnell noted that Viking’s entry into ocean cruising will not affect the planned expansion of its river-cruise business.

“We know that there’s a demand for such a destination-oriented product because our passengers are certainly seeking that out on a smaller-ship experience in river cruise,” said Marnell.

At this time, Marnell said the company is not releasing product and itinerary details, or the price Viking is paying for the ships.

Viking River Cruises operates a fleet of 23 river ships and has eight under construction.