Lerwick’s Cruise Business is Skyrocketing

Business is up in Lerwick

A 34 per cent increase in calls, an 85 per cent increase in estimated passengers and an 83 per cent increase in overall tonnage is the news for 2018 in Lerwick.

That’s not bad, and it will continue to go up in 2019, with a 20 per cent increase expected in passenger arrivals.

Among the notable calls for 2018 was the MSC Meraviglia, which was scheduled to dock on July 31, breaking all previous records and becoming the largest ship to berth in Lerwick, according to Victor Sandison, the senior commercial executive at Lerwick Harbour.

“At 60 degrees north, Lerwick Harbour is Britain’s ‘top’ port, strategically located at the crossroads of the North Sea and Northeast Atlantic, providing a uniquely blended visitor experience of Scottish hospitality and Nordic culture,” said Sandison.

The port has three dedicated cruise berths and can take ships alongside up to 232 meters. In addition, large ships can anchor in sheltered anchorages with a short tender ride to the town centre.

“Lerwick Port Authority has future plans to deepen the approach channel and the berth at Mair’s Pier to provide alongside-berthing for a number of larger vessels which currently need to anchor and transfer passengers by tender,” Sandison noted. “Going forward, this will reduce any possible weather disruption for these cruise calls. A timeline for this work will be decided once financing is available.”

With traffic moving up, challenges include making sure there are “sufficient” resources available to offer a high-quality passenger experience shoreside.

Tour providers are adding new experiences to their programs, among which is a “Sound of Shetland” excursion treating visitors to a showcase of Shetland’s fantastic musical heritage in Lerwick’s Mareel waterfront auditorium.

Lerwick Port Authority has also provided support for extra coaches to be brought into the islands for the cruise season to add additional capacity for shore excursions, Sandison said.

MSC Cruises to increase capacity out of Southampton in 2019

Image result for msc preziosa

MSC Prezioza

MSC Cruises is to increase capacity out of Southampton in summer 2019 by replacing MSC Magnifica with the larger and newer MSC Prezioza‎.

The 139,072-tonne Prezioza entered service in March 2013 and is the last of the line’s four Fantasia-class ships. It carries 4,345 passengers, 740 more than the 95,128-tonne Magnifica which began operations in 2010.

Revealing the increase in capacity for 2019, MSC Cruises chief executive Gianni Onorato said it was all part of an ambition to become “the leading international player in the UK market” within five years.

He said: “MSC represents 10% of the cruise market worldwide and we need to reach 10% in the UK. We are currently just under 5% but with Magnifica next summer and Prezioza the summer after, we will do it – but not without the strong support of the trade. 99% of our efforts will go to our travel agents. It’s not our strategy to go direct. As has happened in other markets like Brazil, Italy and France where we have become the leader, it’s been driven by agents, and we believe with their help we can do it in the UK.”

‎Speaking at the launch of the line’s newest ship MSC Seaside, Onorato said MSC would secure agents’ support, not just through healthy commissions but by investing in a product that gives agents complete confidence to sell and which will generate repeat bookings.

‎And UK & Ireland managing director Antonio Paradiso promised to get more agents onboard MSC ships in 2018 to give them better product knowledge.

“In 2017 alone we had 1,100 agents visiting MSC ships, 300 of which were on our new ship Meragvilia.

“Next year, Magnifica will make 23 turnaround calls in Southampton we’ll have another 25 calls in British and Irish ports from other ships as well. That’s 48 calls in total and we’ll invite 200 agents onboard for lunch and a tour at each,” he promised.

‎In total, four different classes of MSC ships will call in the UK next year.

‎Onorato said Prezioza, like Magnifica for 2018, would have tweaks made to the onboard entertainment and food to ensure it fully caters to the UK market.

He said the fact it has both an indoor and outdoor pool would make it perfect for ex-Southampton sailings when the weather isn’t always favourable.

Onorato added that MSC would also make it easier for British and Irish‎ guests to get to its fly-cruises in future to help achieve his desired growth.

“We need to have more and more programmes that appeal to the UK and Irish guests, so that means more itineraries to the Caribbean and Med in particular – and more regional flights from the UK and charters to get them there.‎”

MSC Cruises Announces World Voyage

The MSC Magnifica in the Port of Hamburg in GermanyPHOTO: The MSC Magnifica will be embarking on an epic journey in 2020. (photo via Flickr/Sera Tu)
MSC Cruises announced the opening of sales for the cruise line’s second world voyage.

The world cruise will set sail in 2020 on the MSC Magnifica. MSC Voyagers Club members are eligible to start booking immediately, with all other customers able to book their spot on the voyage November 23.

For the 2020 MSC World Cruise, the new itinerary will include more than 40 ports of call in 23 countries. With four different embarkation ports and dates to kick off the three-month voyage, travelers can select their ideal starting point for a customized vacation experience.

Guests who embark on the world cruise from Rome, Genoa, Marseille and Barcelona on January 4, 5, 6 and 7, 2020, respectively, will cross five continents and visit 43 popular destinations, including Argentina, Easter Island, Australia, India, Oman and more. Eight destinations will include an overnight stay in port.

“Following the highly successful launch of our first MSC World Cruise last year, due to set to sail in January 2019, we are now delighted to open sales for a new world cruise for 2020 developed to offer guests experiences and destinations that they will never forget,” MSC Cruises CEO Gianni Onorato said in a statement.

“In addition, the experience onboard MSC Magnifica – one of the jewels of our fleet – has been designed to reflect the cultures and cuisines of the countries that the ship visits, giving guests the opportunity to fully immerse themselves in a true around the world voyage of discovery both on board and on shore.”

MSC Cruises is also providing experiences through its wide range of 15 shore excursions included in the cost of the booking, plus the cruise line will offer additional excursions available to book in advance or during the voyage.

Some of the experiences offered during the world cruise include visiting Turtle Bay in New Caledonia, exploring the ancient city of Petra, climbing to the top of the Kuala Lumpur Tower and more.

On board the ship, passengers will be able to enjoy a complimentary Mealtime Restaurant Drinks Package, a 30 percent reduction on all laundry services, more than 90 shows performed in the ship’s Royal Theater and an activity schedule with theme evenings, language classes, cultural guest speakers and more.