Norwegian improves agent incentives to book affinity cruises

Norwegian Cruise Line revamped its program for affinity groups to give travel agents three ways to receive amenities associated with booking such groups. The updated program starts Dec. 1.

The first option is to receive two tour conductor (TC) credits for every 14 berths booked as the entire amenity.

A second choice provides a 1-for-14 TC credit plus the option of an Ultimate Beverage package or prepaid service charges for each member of the group.

A third choice is a 1-for-14 TC credit plus any two of a list of eight amenities, including a free Internet package, a cocktail party, a four-night specialty dining package or a $75 onboard credit.

The affinity group program was announced during a webinar for agents. In an instant poll done during the webinar, 44% of agents said they preferred the second choice, 38% the third choice and 20% the first choice.

“We are huge fans of affinity groups,” Norwegian Cruise Line President Andy Stuart told webinar participants, because bookings come early, tend to stick and bring people who have never cruised before.

As part of the program, Stuart said the availability of amenities chosen will be guaranteed for the duration of the cruise, even though it may be booked many months out.

Other terms of the program require agents to make a deposit of $50 per cabin within 60 days of booking, provide for space recall at 120 days prior to sailing, and require final payment 75 days prior to sailing. “We’re going to ask you to invest in this program,” Stuart said.

Norwegian emphasized that the program is only for true affinity groups, not for unaffiliated passengers booked together in speculative space held as a group.

Pitbull to christen Norwegian Escape

In a break with tradition, Norwegian Cruise Line has picked a godfather rather than a godmother to christen its newest ship, Norwegian Escape.

The choice is Miami-based musician Pitbull, who will also perform at the ceremony scheduled for Nov. 9.

Pitbull also performed at the inaugural ceremonies for Norwegian Getaway when it was introduced in Miami in February 2014.

In an announcement, Norwegian said the selection of Pitbull as the ship’s godfather “reinforces Norwegian’s nontraditional cruising that focuses on freedom and flexibility for guests.”

Norwegian Getaway’s godmothers were the Miami Dolphins cheerleaders.

Pitbull is a stage name for Armando Christian Perez. The rapper and record producer has sold 6 million albums and 70 million singles, Norwegian said.

The Escape a step forward for Norwegian Cruise Line

Part of the Guy Harvey hull painting on the Norwegian Escape. Photo Credit: Tom Stieghorst

PAPENBURG, Germany — The Norwegian Escape will be a bigger, and improved, version of the two ships that preceded it in the Norwegian fleet.

On a tour here, Norwegian executives showed off the line’s 14th ship, which is about six weeks away from its debut in Miami in early November.

Although it is based on the same platform as Norwegian Breakaway and Getaway, the Escape will be notably different in its details and carry more passengers.

Escape, designated Breakaway Plus in early discussions, will have one more deck of cabins, giving it a capacity of 4,270 at double occupancy, up from 3,969 for its predecessors.

The extra deck also allowed for a two-story design in the deluxe Haven area, which now has an elegant glass-enclosed curving staircase connecting the two levels. The Haven also has an indoor-outdoor restaurant, a feature from Norwegian Epic that was skipped on Breakaway and Getaway but is being resurrected.

The pool area of Norwegian Escape. Photo Credit: Tom Stieghorst

On almost every deck, Escape has something that distinguishes it as new. On the top deck, the ropes course has been expanded to three levels and has 99 elements, including five zip tracks. The Plank, a balance beam that extends out over the side of the ship, is now on either side of the ship, doubling the opportunity for passengers to try it.

The Aqua Racer water slide has been given a bigger diameter and can accommodate 1,000 riders an hour, up from less than 500 previously.

Breakaway/Getaway’s ice bar has been deep-sixed in favor of The Cellars, Norwegian’s first wine bar. Jimmy Buffet’s Margaritaville replaces the more generic Flamingo bar near the Spice H2O entertainment area, and his 5 O’Clock Somewhere bar will use the space occupied by the Fat Cats jazz and blues club on preceding ships.

At the new Food Republic, guests will order dinner on iPads. “These ships come out with ever-more innovative features with every ship we build,” said Norwegian President Andy Stuart.

Stuart said that the outdoor dining area in The Haven and the ropes course are among his favorite additions on Escape. “The ropes course is going to blow people away,” he said.