Tag Archives: NCL

Norwegian Shifts Viva to PortMiami, Cancels Puerto Rico Season

Posted on by
Reply

Norwegian Shifts Viva to PortMiami, Cancels Puerto Rico Season

Norwegian Cruise Line will redeploy the Norwegian Viva to PortMiami for the 2027-28 winter season, cancelling the Prima-class ship’s previously planned Southern Caribbean cruises from Puerto Rico.

In a notice sent to guests, Norwegian advised that all itineraries the Norwegian Viva was set to operate from San Juan between late 2027 and early 2028 have been cancelled. The 2023-built vessel will instead offer getaway cruises to the Bahamas, joining the remainder of the company’s PortMiami-based fleet.

“We are committed to providing exceptional vacation experiences, both aboard our ships and by taking our guests to some of the most coveted destinations in the world,” Norwegian stated.

“Although we try to maintain original itineraries as much as possible, modifications are occasionally made to optimize voyages due to changes in port availability,” the company continued.

Guests affected by the cancellation will receive a full refund within 30 business days, in addition to a ten percent Future Cruise Credit (FCC). Norwegian said the FCC is being offered as a token of appreciation for guests’ patience and can be used for sailings departing through 2027.

For those wishing to explore other options from San Juan, the company said it will offer similar alternatives onboard the Norwegian Prima, which will continue to operate round-trip itineraries through the Southern Caribbean.

“These itineraries include many of the same highly requested destinations, as well as the same convenient and accessible departure point you originally chose,” Norwegian said.

The company also noted that the Prima and the Viva are sister ships and offer the “same high-quality amenities and experiences.”

From PortMiami, the Norwegian Viva will sail getaway cruises to Great Stirrup Cay, Norwegian’s private island in the Bahamas, which is currently undergoing a major enhancement project that includes the construction of a ship pier.

“At NCL’s premier destination, our guests will get to enjoy ‘The Great Life’ in a completely new way,” the company explained.

“These recent improvements include the Great Life Lagoon, a large pool area with two aquatic bars, as well as the Vibe Shore Club, an adults-only area,” Norwegian stated.

The company also highlighted its new Great Tides waterpark, which is scheduled to open on the private island this September. Norwegian said the attraction will feature 19 water slides, in addition to a dynamic river, water features and more.

“Everything was designed to make your shore stay just as memorable as your experience onboard,” the company added.

The Norwegian Viva had originally been scheduled to sail from San Juan every Sunday between November and April, joining the Norwegian Prima for seven-night cruises to destinations such as Aruba and Curaçao.

In addition to the Norwegian Viva, the Norwegian Aura, the Norwegian Luna, the Norwegian Jewel, the Norwegian Gem and the Norwegian Joy are scheduled to sail from PortMiami in 2027-28.

As the newest and largest ships in Norwegian’s fleet, the Aura and the Luna will offer weeklong voyages to the Western and Eastern Caribbean. The Jewel and the Gem will operate a series of theme charter cruises, in addition to longer ten- and 11-night itineraries to the Southern Caribbean and Central America.

Completing the company’s lineup in South Florida, the Joy will offer three- and four-night cruises to the Bahamas.

Norwegian Targets Marketing Overhaul with New Leadership, Leaner Spend

Posted on by
Reply

Norwegian Targets Marketing Overhaul with New Leadership, Leaner Spend

Norwegian Cruise Line Holdings is moving to rebuild its marketing function at the Norwegian Cruise Line brand, bringing in new leadership and cutting overall spending, said Chairperson and CEO John Chidsey.

Speaking on the company’s first quarter 2026 earnings call, Chidsey acknowledged that marketing underperformance has been a significant part of the brand’s occupancy shortfall, and that correcting course will require both new personnel and a more disciplined approach to how dollars are allocated.

“We are looking to bring in new leadership in marketing at NCL and better align that function with revenue management, deployment, and sales,” Chidsey said. “This work is critical and will strengthen the business over time, but it may result in some near-term variability in top-line performance as we work through these initiatives.”

NCLH recently completed a search for a new chief people officer, and Chidsey said the company is continuing to build out its revenue management team, noting that new hires across both functions have not yet fully gelled, contributing to the wide guidance range the company issued for the full year.

On the spending side, NCLH expects to reduce marketing outlays as part of a broader spending cutback.

Chidsey said the company had lost its way on marketing efficiency, saying that spend had grown disproportionate to results over the past several years.

“Our spend increased dramatically, and we’re not nearly as efficient as our competitors,” Chidsey said.

CFO Mark Kempa offered a stark data point on the inefficiency, noting that NCLH had been spending approximately twice as much per berth as competitors.

“It’s about putting the dollars to work in the right places versus volume,” Kempa said.

Norwegian Reports 2026 Q1 Results

Posted on by
Reply

Norwegian Reports 2026 Q1 Results

Norwegian Cruise Line Holdings today reported financial results for the first quarter ended March 31, 2026 and provided guidance for the second quarter and full year 2026.

Highlights

  • First quarter total revenue grew 10% to $2.3 billion. GAAP net income was $105 million, with EPS of $0.23.
  • Delivered Adjusted EBITDA of $533 million in first quarter 2026, exceeding guidance, and representing an increase of 18% compared to 2025. Adjusted Net Income more than doubled to $108 million. Adjusted EPS increased $0.13 to $0.23.
  • Company lowered full year 2026 guidance with Adjusted EPS expected to be $1.45 to $1.79.
  • Company took delivery of Norwegian Luna, featuring an exceptional collection of venues and experiences, including its latest in house production ELTON: A Celebration of Elton John™.
  • Announced Board refreshment with the appointment of five new independent directors effective March 31, 2026, further strengthening the Company’s governance and shareholder value focus.
  • Executed targeted initiatives to enhance its SG&A profile, generating approximately $125 million of expected annualized run-rate savings.

“

We delivered strong first quarter results, and more importantly we have already begun taking decisive actions to strengthen execution and accountability across the company, which will enhance results over the longer term,” said John W. Chidsey, Chairperson and Chief Executive Officer of Norwegian Cruise Line Holdings.

“During the quarter, we acted with urgency to simplify, optimize, and streamline the organization, including executing SG&A savings initiatives totaling $125 million in expected run rate savings. These are long-term structural actions that we believe will help offset near-term pressures and position the business for stronger performance over time. As we move through the year, we will continue to manage costs and focus on revenue growth to align resources with the high-growth, high value areas of the business. I remain confident and encouraged that we are building a leaner, more effective and nimble organization that positions NCLH for sustainable long-term value creation.”

First Quarter 2026 Highlights

  • Generated total revenue of $2.3 billion, a 10% increase compared to the first quarter of 2025, driven by increased Capacity Days. GAAP net income was $104.7 million compared to $(40.3) million in the prior year, with EPS of $0.23.
  • Gross margin per Capacity Day increased 4.0% versus 2025 on an as reported basis and increased 2.6% on a Constant Currency basis. Net Yield decreased approximately 0.3% on an as reported basis and 1.0% on a Constant Currency basis, above our guidance of a decline of 1.6%.
  • Gross Cruise Costs per Capacity Day was approximately $287, compared to $297 in the prior year. Adjusted Net Cruise Cost excluding Fuel per Capacity Day was approximately $169 on an as reported basis and $168 on a Constant Currency basis, and was down 0.2% on an as reported basis and 1.0% on a Constant Currency basis compared to $169 in 2025, better than guidance.
  • Adjusted EBITDA increased 18% to $533 million, compared to $453 million in 2025, exceeding guidance of ~$515 million. Adjusted EPS increased 121% to $0.23, exceeding guidance of ~$0.16.

2026 Full Year Outlook

The Company is experiencing headwinds related to disruptions in the Middle East, including higher fuel expense and signs of softer demand as consumers reevaluate travel plans, particularly to Europe. As previously noted, the Company entered 2026 behind its targeted booking curve, and these headwinds have hindered the Company’s ability to accelerate bookings and close that gap. These external pressures come as the Company continues to enhance its revenue management system and improve execution, resulting in additional pressure on the business and a reduction in its full year guidance. A summary of the updated full year guidance is provided below:

  • 2026 full year Net Yield on a Constant Currency basis is expected to be down approximately 3% to 5% versus 2025.
  • 2026 Adjusted Net Cruise Cost excluding Fuel per Capacity Day is expected to be approximately flat on a Constant Currency basis versus 2025, reflecting better-than-previously-guided performance driven by workforce optimization and other SG&A savings.
  • 2026 full year Adjusted EBITDA is expected to be approximately $2.48 billion to $2.64 billion.
  • Adjusted Operational EBITDA Margin for the full year 2026 is expected to be 32.9% to 34.3%.
  • Full year Adjusted Net Income is expected to be approximately $679 million to $838 million. Adjusted EPS is expected to be $1.45 to $1.79.

Q2 2026 Outlook

  • Q2 2026 Net Yield on a Constant Currency basis is expected to decline approximately 3.6% versus 2025.
  • Q2 2026 Adjusted Net Cruise Cost excluding Fuel per Capacity Day is expected to grow approximately 1.0% on a Constant Currency basis versus 2025.
  • Q2 2026 Adjusted EBITDA is expected to be approximately $632 million and Adjusted Operational EBITDA Margin for the quarter is expected to be approximately 32.5%.

Booking Environment Update

The Company remains below its optimal booking range following certain execution missteps, exacerbated by softer demand related to heightened geopolitical uncertainty. Recent events related to the conflict in the Middle East have impacted bookings across all three brands, especially in Europe during the summer season. While the near-term environment remains challenging, the Company is taking targeted actions to better align commercial strategy, including marketing, with deployment and revenue management, with the benefits of these actions expected to materialize gradually over time.

Liquidity and Financial Position

The Company is committed to optimizing its balance sheet and reducing Net Leverage. As of March 31, 2026, the Company had total debt of $15.2 billion and Net Debt of $15.0 billion. Net Leverage ended the quarter at 5.3x.

As of March 31, 2026, liquidity was $1.6 billion including approximately $185.0 million of cash and cash equivalents and $1.4 billion of availability under our Revolving Loan Facility.

“During the quarter we delivered better-than-expected cost performance across the business,” said Mark A. Kempa, Executive Vice President and Chief Financial Officer of Norwegian Cruise Line Holdings Ltd. “As we navigate a more uncertain macroeconomic and geopolitical environment, we are acting diligently to offset those pressures through targeted SG&A savings and broader efficiency initiatives. Based on the actions taken during the quarter, we now expect full year Adjusted Net Cruise Cost Excluding Fuel to be approximately flat to last year, which should help support margins as we continue to strengthen execution across the business.”

Outlook and Guidance

In addition to announcing the results for the first quarter of 2026, the Company also provided guidance for the second quarter and full year 2026, along with accompanying sensitivities, subject to changes in the broad macroeconomic environment. The Company does not provide certain estimated future results on a GAAP basis because the Company is unable to predict, with reasonable certainty, the future movement of foreign exchange rates or the future impact of certain gains and charges. These items are uncertain and will depend on several factors, including industry conditions, and could be material to the Company’s results computed in accordance with GAAP. The Company has not provided reconciliations between the Company’s 2026 guidance and the most directly comparable GAAP measures because it would be too difficult to prepare a reliable U.S. GAAP quantitative reconciliation without unreasonable effort.