Fred. Olsen Cancelling Some Winter Cruises Due to Lack of Demand

Fred. Olsen Cruise Line announced it is cancelling four winter cruises on the Bolette due to a lack of bookings.

In addition, the next cruise on the Balmoral is cancelled due to a propeller issue and the company also noted that none of these challenges is due to the resignation of Chairman Fred. Olsen Jnr. decided to step down after spending 35 years in the cruise industry.

The company said it continues to be proud of its family-run business with both Fred. Olsen and Anette Olsen remain on the board.

“We got through the pandemic which was the most difficult time for the travel industry, and cruise lines in particular. During this time, we invested in our business by buying two beautiful new ships. Like every travel company, trying to get back to normal, we are still having to navigate some choppy seas along the way,” said Peter Deer, managing director, in a prepared statement. “Our job during this is to look after our guests and crew and ensure we provide a wonderful experience. I sincerely apologise to all guests who are affected on cruises this winter. I hope you will give us the chance to put this right for you.”

In regards to Bolette’s cancellations, the company said:  “This is always a quieter period for cruising and this small number of sailings did not quite reach the guest numbers we were hoping for, especially in light of the current high fuel prices we are all facing. With most of our crew remaining onboard (and the remainder taking their planned leave), we will use this time to bring forward some routine technical work which we had planned to do in 2023 – it will also leave us with one of our ships in the north of the country and one in the south for most of the winter.”

The company said that cancelling these cruises was not an easy decision its team has been speaking with affected guests to help them find an alternative cruise to look forward to.

The Bolette will return on December 21 2022 for her planned Christmas cruise to Norway.

The company also made the decision to move her full winter schedule from Tilbury to Dover and Southampton, and any guests who are affected by this have been contacted over the last couple of days.

Making matters worse, the company also said it had an issue with one of the propellers on the Balmoral this week.

“These things happen of course, but the timing really couldn’t be worse,” the statement read. “As a result, she will need to go into a very short drydock in Newcastle which means we have been left with no alternative but to cancel her next cruise which was due to depart from Rosyth on Monday. We have been looking after these guests today, explaining their options. Balmoral will be sailing again from Southampton on 11th September and the rest of her schedule will remain unchanged.”

Fred Olsen Cruise Lines has removed the requirement for guests to wear a face-covering onboard its vessels.

It comes as part of a phased relaxation in the line’s Covid-19 protocols. Pre-embarkation testing, as well as the requirement to be fully vaccinated, remain in place.
 
Guests will still be asked to pack a face mask, as some destinations still require their use and crew members will continue to wear the coverings for the time being.
 
Balmoral is the first of Fred Olsen’s fleet to sail without a face mask requirement, having departed Newcastle under the new measures on Wednesday (18 May). The new guidance will apply to Bolette’s next departure from Southampton on 22 May and Borealis’s departure from Liverpool on 25 May.

Peter Deer, managing director of Fred Olsen Cruise Lines, said: “We have been regularly reviewing our onboard procedures, and know this move will be well received among our guests. Of course, we understand that some guests may prefer to continue wearing a face mask as they move around the ship, and this will be entirely at their discretion.
 
“The health and wellbeing of our guests and crew remain our utmost priority, and as such we will be operating a phased reduction in our onboard protocols. These measures help us to ensure our ships remain a safe and enjoyable way to explore the world.”

Fred Olsen Cruise Lines’ new flagship Bolette departed from Dover.

This milestone sailing follows a refurbishment programme that saw public areas revamped, cabins updated, new bathrooms installed and new carpets laid throughout the vessel

Amenities on board include an all-weather pool, a two-tiered theatre, an auditorium, a gym, a sports centre, eight bars and six restaurants.

The 690-cabin vessel can hold up to 1,338 guests and 615 crew members at standard occupancy.

The sailing follows a refurbishment programme which saw public areas revamped, cabins updated, new bathrooms installed and new carpets laid throughout.

Peter Deer, managing director of Fred Olsen Cruise Lines, described the milestone as a “very important” day for the line.


“The team on board has worked incredibly hard to add our own Fred Olsen touches to the ship, with every element designed with the elegance and attention to detail that we are so well known for,” he added.

“After many weeks of successful cruising, I am so proud to enhance our offering with a second new ship in the fleet today. I know that guests will love her just as much as we do, and our wonderful crew can’t wait to welcome guests, both new and returning, onboard.”