Luxury on the rise on Southeast Asia’s rivers

By Michelle Baran

The temples of Bagan, Myanmar.After Europe’s busy ship-christening season this spring, the river cruise spotlight is shifting to Southeast Asia for the fall, where the latest lineup of river ship launches is showcasing an ever-escalating level of luxury, service and amenities. So much so that it begs the question of whether this new crop of vessels could actually surpass the standards that have been set by Europe’s river vessels.

“It’s a very fair question to ask if [the ships currently launching in Southeast Asia] are in fact more luxurious that what is on offer in Europe. I wouldn’t say that they are more luxurious, but it’s a different definition of luxury,” said Tom Markwell, managing partner, sales and marketing, at Haimark Travel, which this month launched the first two vessels to set sail for the exotic river and small-ship cruise company.

In September, Haimark launched the 68-passenger Mekong Navigator in Vietnam and Cambodia, and the 16-passenger Irrawaddy Explorer in Myanmar (the country formerly known as Burma), vessels that are helping to usher in a new generation of luxury service and amenities on river cruises in this part of the world.

Others are raising the bar higher, too, such as Sanctuary Retreats’ 42-passenger all-suite luxury vessel the Sanctuary Ananda, debuting next month in Myanmar, and AmaWaterways’ 56-passenger AmaPura, which sets sail in Myanmar in November.

Those will be followed by more impressive river cruise launches in Southeast Asia in 2015 (see related story, “The latest batch of Southeast Asia ships”).

Vietnam vs. Vienna

What these new vessels represent is not just continued growth in demand for river cruising in Southeast Asia — where new ship launches on Myanmar’s Irrawaddy River are shadowing an initial boom on the Mekong River that began several years ago — but an elevation of product in those destinations that is bringing it closer to what river cruisers have come to expect in Europe.

Life on the Mekong.Not long after introducing the Mekong in 2009, AmaWaterways created a separate business division for its non-European product called AmaVoyages. The idea was to manage expectations a bit — a subtle way to let passengers know that river cruising in destinations such as Southeast Asia and Botswana, where the company has exotic river itineraries, does not mimic the product in Europe.

It’s not that the product is inferior; it’s just different. In fact, river cruise operators have noted that while some things are harder to deliver in Southeast Asia, such as decent docking facilities (a challenge that is mostly out of their hands), other things can be easier, such as high service levels. And then there is the biggest difference: the destinations themselves.

“The Mekong, Tonle River and Tonle Lake are a much more important lifeline for the locals than European rivers,” said Rudi Schreiner, president of AmaWaterways, about the major waterways of Vietnam and Cambodia on which the company sails.

“In Vietnam and Cambodia most of the daily life happens on the water. There are floating markets, floating villages, and fishing is a main source of local nutrition. Many sightseeing excursions are by boat, whereas in Europe, the ships are used as luxurious floating hotels to take you from city to city. On the Mekong more happens on the river than in the towns.”

River cruising in Vietnam vs. Vienna is not surprisingly a vastly difference experience. And despite the economic and infrastructure disparity between Europe and Southeast Asia, river cruise passengers “should not expect anything subpar” in Southeast Asia, Schreiner said.

Bigger staterooms, better service

Angkor Wat, CambodiaIndeed, as river cruise operators such as AmaWaterways continue to improve the product in Southeast Asia, the results mark a consummate change from the region’s earlier generation of ships and the sophisticated vessels being rolled out today.

Schreiner noted that the company’s 124-passenger AmaDara, debuting on the Mekong next year with twin-balcony staterooms and two restaurants instead of just one, “is a testament to how AmaVoyages is able to continuously improve in exotic destinations.”

Another prime example is the Sanctuary Ananda, which Sanctuary Resorts, a company owned by Abercrombie & Kent, is launching next month in Myanmar. The Ananda marks Sanctuary’s first project in Myanmar, and the company is giving ample attention to the hardware.

For one, the suites will range from 291 square feet to a 721-square-foot suite, a marked increase in space compared with many European river vessels. That added spaciousness is possible in Southeast Asia because there are no locks on the waterways and thus fewer restrictions on ship dimensions.

River lines with product in Southeast Asia are also putting a much bigger emphasis on service than they have in the past, providing private butler service for some of the highest category suite guests, for instance.

The spa element is becoming an increasingly important part of the Southeast Asia river cruising experience, as well, and river cruise operators have been steadily amping up their spa service offerings.

“It’s the hospitality factor that will allow us to surpass European river cruise product along the rivers of Asia,” said Haimark’s Markwell.

“It’s the gentle, kind and most of all sincere willingness to serve the guests that blows veteran cruisers among the European waterways out of the water.”

New river cruise line sails in Russia, Ukraine

By Michelle Baran

Two cruise operators have partnered to create World Quest Cruises, which is offering river cruises in Russia and Ukraine, among other destinations, to travelers in North America.

World Quest Cruises is a joint venture of Huntington, N.Y.-based Imperial River Cruises and Moscow-based Orthodox Cruise Co. Global Voyages Group of Bellevue, Wash., has been tapped to provide North American sales, marketing and call center support.

Imperial and Orthodox have been operating cruises in Russia and Ukraine for more than 20 years, and finally decided to sell their product directly to the North American market.

“The principal advantage is the experience — they’ve been operating ships in Russia for more than 20 years,” said Tom Russell, managing partner at Global Voyages Group. “The second is the value. Their products are typically 20% lower-priced than some of the other products that are available. That’s because there’s no middleman involved. They are the supplier.”

Starting in 2014, World Quest Cruises is offering river cruise itineraries in Russia and Ukraine, Portugal, Vietnam and Cambodia, as well as expedition cruises in Antarctica and the North Pole.

The company will sell into ships that Orthodox owns and operates in Russia and Ukraine, and charter other river cruise vessels.

World Quest’s expedition cruises to Antarctica will be aboard the 114-passenger Sea Explorer. The 128-passenger icebreaker 50 Years of Victory will travel on a 14-day trip from the Russian port of Murmansk to the North Pole.

The North Pole itinerary will run from June 19 through Aug. 8, 2014, with prices starting at $24,995 per person, based on double occupancy.

In 2015, the company will expand its Russian river cruise offering with a 12-day itinerary between Moscow and St. Petersburg aboard the 100-passenger Princess Anabella, a vessel that is being refurbished for the 2015 program.

Prices for this river cruise start at $4,495 per person, plus port taxes and fuel surcharges. World Quest Cruises will have exclusive access to the Princess Anabella in 2015.

New river cruise line sails in Russia, Ukraine

By Michelle Baran

Two cruise operators have partnered to create World Quest Cruises, which is offering river cruises in Russia and Ukraine, among other destinations, to travelers in North America.

World Quest Cruises is a joint venture of Huntington, N.Y.-based Imperial River Cruises and Moscow-based Orthodox Cruise Co. Global Voyages Group of Bellevue, Wash., has been tapped to provide North American sales, marketing and call center support.

Imperial and Orthodox have been operating cruises in Russia and Ukraine for more than 20 years, and finally decided to sell their product directly to the North American market.

“The principal advantage is the experience — they’ve been operating ships in Russia for more than 20 years,” said Tom Russell, managing partner at Global Voyages Group. “The second is the value. Their products are typically 20% lower-priced than some of the other products that are available. That’s because there’s no middleman involved. They are the supplier.”

Starting in 2014, World Quest Cruises is offering river cruise itineraries in Russia and Ukraine, Portugal, Vietnam and Cambodia, as well as expedition cruises in Antarctica and the North Pole.

The company will sell into ships that Orthodox owns and operates in Russia and Ukraine, and charter other river cruise vessels.

World Quest’s expedition cruises to Antarctica will be aboard the 114-passenger Sea Explorer. The 128-passenger icebreaker 50 Years of Victory will travel on a 14-day trip from the Russian port of Murmansk to the North Pole.

The North Pole itinerary will run from June 19 through Aug. 8, 2014, with prices starting at $24,995 per person, based on double occupancy.

In 2015, the company will expand its Russian river cruise offering with a 12-day itinerary between Moscow and St. Petersburg aboard the 100-passenger Princess Anabella, a vessel that is being refurbished for the 2015 program.

Prices for this river cruise start at $4,495 per person, plus port taxes and fuel surcharges. World Quest Cruises will have exclusive access to the Princess Anabella in 2015.