Carnival sending a second ship to Tampa

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Carnival Miracle joins Splendor at Tampa

Carnival Cruise Line said it will deploy a second ship year-round from Tampa, designating the Carnival Miracle for seven-night Caribbean cruises from the port, starting in 2018.

Also, Carnival said it will put a bigger and newer ship, the Carnival Splendor, in Long Beach to do seven-night Mexican Riviera cruises.

The 2,124-passenger Miracle will join the Carnival Paradise in Tampa and will do extended stays in Cozumel, along with a broader array of excursions there.

The 3,006-passenger Splendor will replace the Carnival Miracle, joining the Carnival Inspiration and Carnival Imagination in Long Beach, where Carnival is in the process of expanding its terminal.

The Splendor will sail a 13-day Panama Canal cruise departing Miami on Jan. 14, 2018, and become the first Carnival ship to use the new locks opened this year.

Carnival said the Splendor will also sail two 14-night round trip Hawaii cruises in 2018 from Long Beach.

Bogus agent admits revenge attack on NCL

A penniless ex-nurse was able to set up a bogus travel agency to book and take eight luxury cruises for herself worth £55,000 in five months, a court heard.

She devised the scheme to take revenge on Norwegian Cruise Line after she was bumped off a cruise which she had paid for after losing her passport in Rome.

Kay Hooper, 58, booked penthouse accommodation on all-inclusive deals and spent up to 10 days a time cruising in the Mediterranean, Caribbean, Bermuda and Canada after setting up a bogus business called Travel Connections at her rented home.

Hooper was able to book the trips without even paying a deposit because she told NCL her business was part of the Freedom Travel Group, a subsidiary of Thomas Cook.

She planned to carry on the scam and had booked a total of 54 cruises costing more than £300,000 in total running throughout this year and into 2017.

The cruise line only realised what was going on after she had been on eight cruises in various parts of the world between April and September 2015.

Hooper is a retired nurse who was living on a £270 NHS pension, and various benefits. She has no savings and was living with her husband in a rented house in Torrington, Devon.

She admitted fraud when appearing at Exeter Crown Court and was jailed for 20 months, suspended for two years, given a six month curfew and ordered to pay a £100 victim surcharge, the North Devon Journal reported.

Recorder Mr Timothy Rose made no order for compensation after being told the cruise company is suing Hooper in the civil courts for the £55,493.05 cost of the cruises and £113,827.25 in unpaid deposits for the cancelled trips.

He told her: “You turned yourself into a form of fictitious travel agency and directed your attention against a particular company with which you had previously been a customer.

“You told the police this was because of the way you had been treated when you had problems on a cruise and felt you had been abandoned without help in Rome, although you did receive £750 compensation for this.

“These were quite greedy offences, as is apparent from the fact you took luxury holidays which you did not pay for in penthouse state rooms. There is no doubt at all this was a sustained piece of dishonesty.

“It was moderately sophisticated and required some computer literacy to set it up, but you were bound to be found out in the end.”

The judge said he was suspending the sentence because of Hooper’s previous unblemished record, poor health, and family responsibilities.

Michael Brown, for the prosecution, said Hooper used an online form to obtain an Abta number in February 2015 and used it to book the eight cruises on ships including the Norwegian Spirit, Norwegian Epic and Norwegian Star.

She also booked further trips for herself or members of her family, but all were cancelled when the cruise company uncovered the scam in October. NCL discovered the fraud after chasing payment for the holidays.

Brown said: “This extraordinary behaviour and fraudulent activity went on over a period to time. It was a sophisticated, planned, and arguably calculated fraud.”

Richard Crabb, for the defence, said Hooper suffers from ill health and has been treated for anxiety and depression. She believed sunshine would help her recover.

He said the scheme was always going to come to light and Hooper is now being sued by the cruise company and has offered to repay it at a rate of £50 a month out of her pension and benefits.

He said she is a principal carer for her 87-year-old mother, who spends four days a week at her house.

Cruise companies reducing Mediterranean presence

Ongoing instability in the Mediterranean region is prompting cruise companies to trim capacity there, with the latest example coming from Celebrity Cruises, for summer 2017.

Celebrity said it will keep the 2,850-passenger Celebrity Equinox in Miami next spring after it completes its winter cruise schedule, instead of returning to the Mediterranean, where this summer it will operate cruises out of Athens and Barcelona.

The move will draw down Celebrity’s Europe deployment next summer from five ships to four and give it a year-round ship in the Caribbean for the first time since 2010.

Other companies also plan to move capacity out of the Mediterranean and into the Caribbean.

Carnival Corp. in a June 28 conference call said it expected a 10% capacity reduction in the Mediterranean region next year, and a 5% increase in Caribbean capacity.

“We are rebalancing our portfolio to optimize the current demand environment,” Carnival Corp. CEO Arnold Donald said.

The moves come as the Mediterranean was again rocked, this time by a failed coup attempt in Turkey and the truck massacre in Nice, the third major terrorist attack in France in the past nine months.

Cruise lines had already largely stopped calling in Istanbul after a series of terrorist attacks there this year. After the coup, many cruise lines also suspended calls elsewhere in Turkey, such as Kusadasi.

Most are in a wait-and-see mode, such as Carnival Cruise Line, which replaced the Carnival Vista’s calls in Kusadasi on July 17 and 20 with sea days and said it will evaluate future calls there “in the coming days.”

Some travel agents said client demand for Europe remains healthy.

“For us, our European business is still very strong,” said Jeffrey Bateman, vice president of operations at Crown Cruise Vacations in Princeton, N.J.

Bateman said most of his clients on Equinox cruises that had been scheduled for Europe next summer had rebooked other Celebrity European cruises.

Prices have been softening for Europe, according to a survey by SunTrust Robinson Humphrey analyst Patrick Scholes, who said advertised prices for cruises in southern Europe in June fell 1.3% year over year, compared to a 7.4% increase in May.

Frank Del Rio, CEO of Norwegian Cruise Line Holdings, said cruise lines remain reluctant to drop Europe in the summer.

“Analysts ask me, why don’t you put the ship in the Caribbean in the summer instead?” he said. “Well, because even a bad year in Europe is better than a good year in the Caribbean, especially in the summer.”

In 2014, a mass migration of ships from Europe to the Caribbean led to a pricing bloodbath. Donald said that’s unlikely in 2017, when Carnival’s expected Caribbean capacity growth will be 5%. In 2014, it was 20%.

The Equinox will add to the overall capacity in the Caribbean, but several travel agents liked having more itinerary options for Celebrity in the summer.

“I view the year-round vessels in the Caribbean as a plus,” said Valerie Harris, a CruiseOne franchisee in Atlanta. “They lend a hand with creating and maintaining a cruise line’s presence in the region, which in turn may establish brand loyalty.”