Tag Archives: Carnival Cruise Lines

Carnival Horizon to sail from NYC in summer 2018

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Carnival Horizon to sail from New York

After a debut in the Mediterranean, the Carnival Horizon will spend the summer of 2018 cruising from New York.

The Horizon, the second ship in Carnival’s Vista class, is scheduled to arrive in New York on May 23, 2018, after a 14-day repositioning cruise from Barcelona. It will sail from the Big Apple through Sept. 5 on eight-day cruises to the Caribbean, before redeploying to Miami on Sept. 22.

Carnival said the 4,000-passenger ship will make its maiden voyage on April 2, 2018, with a 13-day Mediterranean cruise round trip from Barcelona. A couple of seven-day Med cruises follow.

In addition to the new features introduced on the Carnival Vista, such as an IMAX theater and the SkyRide bicycle ride, there will be “a variety of unique dining and bar concepts and spectacular outdoor spaces found only on Carnival Horizon,” Carnival said.

Carnival vows to ‘rock the UK’ as it unveils agent loyalty scheme

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Image result for The @CarnivalFamily in their Travel Agent Rocks t-shirts

Carnival Cruise Lines has promised to “rock the UK” as it pledge to put travel agents at the heart of its UK business.

The cruise line launched its Travel Agents Rock campaign at the Vineyard in Newbury on Wednesday November 30.

The campaign features a new loyalty rewards scheme, online training programme and a chance for top selling agents during the wave period to win a trip to Ibiza next June.

Speaking at the event, vice president for UK and international sales Iain Baillie said: “Carnival is going to rock the UK, we are going to come rocking on your doors and bringing lots of fun, so let us in.

“We want agents to know that Carnival Cruise Line puts them in the centre of everything we do.

“We have restructured our UK business so that everyone internally will support you more.”

Agents at the event welcomed the new campaign with head of cruise at TravelBag, Kevin Coles, saying the Travel Agents Rock campaign offered a “unique proposition”.

Coles said: “This sends out a clear message that they want to work closely with their trade partners.

“They have really invested in their sales team meaning they have really invested in us as agents.

“Carnival Cruise Line has always been important to us and it is the lines who put themselves in front of agents that are the winners. Travel Agents Rocks is a winning promise to us.”

The company will also hold Travel Agent Rock roadshows across the country in London, Birmingham, Manchester, Newcastle, Scotland and Ireland.

Karen Lake a sales executive from Cruise Nation said the regional shows would really benefit agents.

“The Travel Agents Rock programme is just amazing and will be so good for agents.

“The fact they’re coming to regional places is fabulous.

“Its so hard for agents like us to get to London all the time so for them to come to us or near us is great.”

The top 15 selling agents during the wave period will win a place on Carnival Cruise Line’s trip to Ibiza Rocks, in association with Travel Weekly, in June next year.

Managing director of Cruise Nation, Phil Evans, said: “The Ibiza trip is just amazing and something I know all of my agents will really get behind.

“This is such a great way to help our agents learn more about Carnival Cruise and sell more of the product.”

Head of product at Jetline Cruise, Martin Tanner said the loyalty programme rewards would also get agents supporting Carnival Cruise Lines.

Tanner said: “The Travel Agents Rock club will be great especially with agents able to earn £10 per point during December.

“Points really do me prizes and that is what our agents deserve.

“Agents can do all they can when selling cruise but they need the cruise lines to help them do that. This is now even more possible with the loyalty programme and the online training.”

Carnival will also hold its first ever Rockstar Awards at the end of 2017 to honour their top selling agents as part of the loyalty programme.

Carnival adds room service items that cost extra

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In a pilot program, Carnival Cruise Lines is introducing items on its room service menu that will cost extra.

The items are in addition to a basic menu of free items, which will continue to be available.

Carnival said the fee-based choices include chicken wings, fried shrimp, quesadillas, personal pizzas and sushi on ships that feature Bonsai sushi restaurants.

The free menu will still include seven  hot and cold sandwiches, three salad choices, three desserts and eight beverages, along with a Continental breakfast menu.

Carnival said the changes were introduced to broaden variety and choice.

The pilot will start on Carnival Imagination, Carnival Conquest and Carnival Pride on April 12 and, based on guest feedback, may be expanded to other ships, Carnival said.