Crystal Appoints GMT to Meet Travel Needs

Global Marine Travel LLC (GMT) has entered into an agreement to provide outsourced travel management services to Crystal for their passenger Air/Sea program beginning this March.

GMT, a member of the V.Group Marine Services Division, is one of the few travel agencies with full access to specially negotiated net-fare airline contracts for passengers and crew, as well as a unique range of travel technology options, according to a press release.

Crystal will also use GMT’s itinerary planning services along with air charter options as they plan their future cruise itineraries.

All parties are currently engaged in a technology development project to link Crystal’s reservation system to GMT’s comprehensive travel fulfilment platform. This will allow Crystal to package affordable airline travel with their cruise itineraries for their guests in a seamless transaction through multiple distribution channels.

Tim Davey, founder and managing director of GMT said, “GMT has provided outsourced air/sea services to cruise lines since our inception in 2001. The ability for boutique cruise lines to market airfare with their cruises from day one with little to no start-up costs or additional technology expense is a huge benefit. We’re excited to be engaged by Crystal as they continue to forge their path as a newly independent cruise line.”

“Adding this feature to allow for a smoother booking process for our guests, is something we are thrilled to have,” said Jack Anderson, president of Crystal. “We appreciate the support of the GMT team and look forward to a seamless transition and long-term partnership.”

Crystal Cruises Ships Arrested in Freeport

The Crystal Serenity and Symphony have docked in Freeport in the Bahamas where both ships have been arrested.

An announcement made to the crew aboard by the captain on the Symphony cited unpaid bills. 

The ship arrests will not impact crew movement, according to the announcement, which was obtained by Cruise Industry News.

“Crew sign-offs can still go as planned, and we are still in process of preparing those,” the announcement said.

In late January an arrest warrant was issued for the Crystal Symphony by a Miami-based judge with a fuel supplier claiming unpaid bills. The ship has not docked in the U.S. since.

There are no guests on board either ship as Crystal has wound down commercial operations for the time being as parent company Genting Hong Kong struggles with financial issues.

Istanbul: Cruise Calls Scheduled Again

Iconic sights in Istanbul, Turkey

In 2015 Istanbul saw some 300 calls and 600,000 cruise guests. Most Black Sea itineraries used the port for turnaround operations with a well-linked international airport nearby.

Geopolitical issues sent traffic into a nosedive, with cruise calls falling off dramatically, with just 42 calls in 2016.

“It killed the port,” said Figen Ayan, vice president of cruise operations. “The traffic dropped to zero calls for 2017 and this year.”

But things are slowly coming back for 2019, she said.

The cruise port in Istanbul was privatized in 2014 and now falls under the Global Ports Holding banner.

Among scheduled calls for 2019 are the Seven Seas Voyager, and the Celestial Crystal, which has October and November berth bookings.

Coming by cruise ship to Istanbul is a journey in itself, as passengers enjoy an amazing view sailing into the harbour with world-famous monuments such as the Blue Mosque, the Hagia Sophia and Topkapi Palace.

“In Istanbul, there’s so much to offer already in the city – even if guests don’t go out beyond the old city. Most of the shore excursions stay downtown for city tours and highlights visits,” said Ayan.

At the port, a massive investment program is underway to upgrade the waterfront area, including a new cruise terminal set to be ready by 2020.