£2.4bn poured into Britain’s coffers last year

Cruise news

: £2.4bn poured into Britain’s coffers last year with more than 1m passengers getting on boardIndustry’s

contribution to country’s economy highlighted at Barcelona convention

Ship shape: the port at Southampton welcomes a cruise liner

The cruise industry contributed £2.4billion to Britain’s economy last year, with passengers spending an average of £80 a day each during visits to UK ports such as Southampton and Dover

Latest figures compiled by CruiseBritain show that in 2013 there was a 10% year-on-year increase in cruise embarkations, to 1.04 million, and a 20% increase in day visits, to 866,000. The spend includes crew expenditure, cruise line purchases, ship repair, and employee salaries.

“Cruise tourism is a valuable source of income to ports and destinations across Britain and is increasingly being factored into local and regional tourism,” said Daren Taylor, chair of CruiseBritain, speaking at the Seatrade Med convention in Barcelona.

In the Mediterranean, while other tourism sectors have seen no increase in performance, cruising has grown in volume by 43% since the global recession struck in 2008.

Across the region, there were 27 million passenger movements: 19 million in the Western Med, five million in the Adriatic, and – reduced by concerns over violence in the Middle East – three million in the Eastern Med.

Referring to the fact that most cruise calls to ports in Ukraine have been cancelled this summer, David Dingle, chairman of Carnival UK, said political conflict in the Black Sea area dates back centuries. “They are a fact if life we just live with,” he said.

A proposal to provide an alternative to dredging a new channel for cruise ships visiting Venice was submitted to the Italian government this week.

Lagoon show: a cruise ship sails past St Mark’s Square in Venice

A £101million floating jetty, capable of handling up to five ships at a time, would be set up in the sea near Bocca di Lido, and passengers would be transported into the city’s cruise terminal by a large, environmentally-friendly catamaran.

Carnival’s David Dingle still believes the deep channel proposal to be the preferred option, and told Seatrade Med: “What we want is certainty, but we want to do the right thing by all the stakeholders in this debate.”

P&O Cruises and Cunard raise commission

P&O Cruises and Cunard raise commission

 

An email has been sent out to agents informing them of the change, which will take place on December 9.

The email said: “Great News! As part of our commercial transformation and Agent Matters programme, we are delighted to announce that we are improving travel agent commercial terms for both P&O Cruises and Cunard.

“In recent months we have appointed a new commercial directorship team and just some of the initiatives we have implemented are to extend our Mediterranean fly cruise programme earnings which allows agents to earn commission on flight packages, we have implemented a new fare structure to support you to sell cruises earlier in the booking curve and tested various agent initiatives across the market.

“As a direct result of agent feedback and the success of the above initiatives, we have developed a new travel agent remuneration package following months of consultation with you, our trade partners. We believe travel agents are critical to our business and the new commission structure recognises the absolute value we place on travel agent partners.

“A new base rate of commission payment has been agreed, together with tailored marketing support for individual agents. A base rate of 7.5% commission will be paid to all agents for both brands from 09 December, 2013 and covers all departures from this date onwards.

“Please also join us in welcoming Jeremy McKenna to the team as our new Head of Sales. Jeremy will start on 02 January, 2014 and will lead the business efforts working with our trade partners. Jeremy brings with him a wealth of sales and commercial experience leading teams in customer centred environments and can’t wait to get started in his new role!

Sales and distribution support director Chris Truscott said the cruise operator would also be offering tailored marketing support to individual agents as well as the commission increase.

He added:  “The new commission structure recognises the absolute value we place on agents, who are critical to our business, and is part of a much wider process of positive change for both brands.”

Complete Cruise Solution, the trade sales and marketing arm of P&O Cruises, Princess Cruises and Cunard announced plans to cut commission from 15% to 5% back in 2011.

The move was met with fierce opposition from agents. In March this year Princess increased commission on the cruise element of bookings for 2014 departures back up to 10% but at that time there was no change for P&O or Cunard.

Thousands celebrate overnight call of Cunard’s Queen Victoria in Liverpool

QV and fireworks - Pier Head, Liverpool - must credit Chris FearnehoughIMG_8314 1mb res

An estimated crowd of 20,000 people lined Liverpool’s Mersey river to give Cunard’s Queen Victoria a rousing send-off.

This was the first overnight call made by a Cunard ship in the company’s ‘spiritual home’ in nearly 50 years.

Queen Victoria’s overnight stay on 30 May celebrated the 100th year to the day of the maiden voyage ofAquitania, acclaimed as the most striking four-funnelled liner ever constructed. Known as the ‘ship beautiful’, Aquitania had sailed from the same Liverpool berth on 30 May 1914.

Commodore Christopher Rynd exchanges salutes with Fly-boarder Jay St John, Liverpool - must credit Jason Roberts, Liverpool Echo IMG_0196

Queen Victoria‘s two-day stay began with spectacular entertainment. Fly-board champion Jay St John entertained passengers and onlookers with a 50 feet jump up in the air propelled by two water jets attached to his feet, exchanging salutes with the Cunard Commodore at the ship’s bow.

A full day of visits and special events on board to mark the Aquitania anniversary culminated with a dazzling fireworks display against the backdrop of Liverpool’s Unesco World Heritage Maritime Mercantile City. This included the illuminated Cunard Building, headquarters of the company for over 50 years until 1967.

Celebrations continued on 31 May with huge crowds gathering along the waterfront as Queen Victoriaprepared to depart. A quayside performance by local opera singer Danielle Thomas brought the visit to an emotional climax as the ship sailed at 4pm to waves and cheers from the 20,000-strong crowd.

Cunard will mark its 175th anniversary in 2015 and all three Cunard Queens will sail together on the Mersey for the first ever time on 25 May 2015 as part of the company’s year of celebration.

Commodore of the Cunard fleet and Master of Queen Victoria Christopher Rynd said: “Having now had the privilege of bringing of all three ships of the current Cunard fleet into Liverpool I can say that the overnight visit and the send-off given by the people of that great city to Queen Victoria was truly first class and will live long in the memory. I am looking forward to 2015 and our 175th anniversary celebrations when all three Cunard ships will gather on the Mersey.”