Tag Archives: Healthy Sail Panel

Royal Caribbean Group appoints a chief medical officer

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Royal Caribbean Group Names First Global Health Officer, Will Be ...

Royal Caribbean Group has named Dr Calvin Johnson as its global head of public health and chief medical officer.

In the newly-created role, he will lead the cruise giant’s global health and wellness policy across its brands Royal Caribbean International, Celebrity Cruises, Azamara and Silversea.

Johnson will manage the group’s public health and clinical practice, and determine its strategic plans and operations of its global healthcare organisation as well as collaborate with the Healthy Sail Panel which also involves representatives of Norwegian Cruise Line Holdings.

Richard Fain, chairman and chief executive of Royal Caribbean Group, said: “Calvin’s extensive experience in public health and clinical care will help us raise the bar on protecting the health of our guests, crew and the communities we serve.”

Dr Johnson was most recently principal at Altre Strategic Solutions Group and has previously served as chief medical officer for of correctional health care provider Corizon Health and for Temple University Health System.

He was also secretary of health for the Commonwealth of Pennsylvania from 2003-2008 and was medical director for the New York City Department of Health from 1998-1999.

Johnson has previously led response efforts during active infectious disease outbreaks and was responsible for ensuring all aspects of patient care while overseeing a clinical operation with 1,300 caregivers and more than 300,000 individuals.

He said: “Royal Caribbean Group is committed to going beyond requirements. I am excited to join the industry leader, who is clearly establishing the way forward in managing public health initiatives and protecting health and safety.

Johnson added: “The Healthy Sail Panel is doing critical work to help us develop enhanced standards, and achieve readiness for the return to service, and I am looking forward to being involved in that work.”

Royal Caribbean Group senior vice president for safety, security, environment, medical and public health, Jennifer Love, added: “Calvin will add critical expertise in our mission to elevate the quality of care. His appointment is a testament to our commitment to transforming healthcare for those we serve.”

Royal Caribbean to Debut New Safety Drill Concept

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Independence of the Seas in Southampton photo by Dave Jones

Royal Caribbean Group is replacing the safety drill with Muster 2.0, an entirely new approach to delivering safety information to guests, the company announced.

The new program reimagines a process originally designed for large groups of people into a faster, more personal approach that encourages higher levels of safety.

With Muster 2.0, the key elements of the safety drill – including reviewing what to expect and where to go in case of an emergency, and instructions on how to properly use a life jacket – will be accessible to guests on an individual basis instead of a group approach that has been followed historically.

eMuster will be used to help provide the information to guests via their mobile devices and interactive stateroom TVs.

Travellers will be able to review the information at their own time prior to setting sail, eliminating the need for the traditional large group assemblies, the company said.

The new approach also enables everyone on board to maintain better spacing as guests move about the ship, and it allows guests to enjoy more of their vacation with no interruption.

After reviewing safety information individually, guests will complete the drill by visiting their assigned assembly station, where a crew member will verify that all steps have been completed and answer questions. Each of the steps will need to be completed prior to the ship’s departure, as required by international maritime law.

“The health and safety of our guests and crew are our number one priority, and the development of this new muster process is an elegant solution to an outdated, unpopular process,” said Richard Fain, chairman and CEO, Royal Caribbean Group. “The fact that this will also save guests time and allow the ship to operate without pause means that we can increase health, safety and guest satisfaction simultaneously.”

“Muster 2.0 represents a natural extension of our mission to improve our guests’ vacation experiences by removing points of friction,” said Jay Schneider, Royal Caribbean Group’s senior vice president of digital. “In this instance, what’s most convenient for our guests is also the safest option in light of needing to reimagine social spaces in the wake of COVID-19.”

This marks the first dramatic change to the safety drill process in a decade since Royal Caribbean’s Oasis of the Seas moved the life jackets from guest staterooms to the muster stations, which improved the evacuation process and has been widely followed throughout the industry.

More than a year in the making, Muster 2.0 is also an initiative that will be part of the comprehensive set of protocols and procedures Royal Caribbean Group is developing along with the Healthy Sail Panel that was recently assembled in collaboration with Norwegian Cruise Line Holdings.

“This new process represents the kind of innovation that the Healthy Sail Panel is focusing on as part of its mission to enhance the health and safety of cruising,” said former Utah Gov. Mike Leavitt, co-chair of the Healthy Sail Panel. “It shows that we can accomplish a lot if we try to think outside the box on safety.”

“I’d like to extend my congratulations to Royal Caribbean Group on this innovative milestone. It’s exactly what our industry needs during these unprecedented times and we appreciate the generous offer to participate in this innovation,” said Frank Del Rio, President and CEO, Norwegian Cruise Line Holdings Ltd. “In this industry, we all work cooperatively to enhance health and safety, and this is an example of that.”

Royal Caribbean and Norwegian to Partner on Health Protocols

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RCL and NCL Logos

Royal Caribbean Group and Norwegian Cruise Line Holdings announced a collaboration to “develop enhanced cruise health and safety standards in response to the global COVID-19 pandemic,” according to a press release.

The companies have asked Governor Mike Leavitt and Dr Scott Gottlieb to serve as co-chairs of a newly formed group of experts called the “Healthy Sail Panel.”

The panel is tasked with collaboratively developing recommendations for cruise lines to advance their public health response to COVID-19, improve safety, and achieve readiness for the safe resumption of operations, according to a press release.

The expert panel has been working for nearly a month and will offer its initial recommendations by the end of August.

The cruise lines said its work will be “open source,” and could be freely adopted by any company or industry that would benefit from the group’s scientific and medical insights.

“This unprecedented disease requires us to develop unprecedented standards in health and safety,” said Richard D. Fain, chairman and CEO of Royal Caribbean Group. “Bringing aboard these respected experts to guide us forward demonstrates our commitment to protecting our guests, our crews and the communities we visit.”

“We compete for the vacationing consumer’s business every day, but we never compete on health and safety standards,” said Frank Del Rio, president and CEO of Norwegian Cruise Line Holdings Ltd. “While the cruise industry has always had rigorous health standards, the unique challenges posed by COVID-19 provide an opportunity to raise the bar even higher.”

Fain and Del Rio said they initiated the panel to assure the plans they will submit to the U.S. Centers for Disease Control and Prevention (CDC) and other regulators apply the best available public health, science and engineering insights. The work of the panel will be shared with the entire industry and regulators.

“In convening the Healthy Sail Panel, we sought the participation of a diverse group of leading experts in areas of science and public health that are directly relevant to the considerations listed by the No Sail Order,” said Governor Leavitt. “We view our work as a profoundly important public health effort. The health and safety of passengers, crew, and the communities that cruise ships visit will be the principal focus of this project.”

Dr Gottlieb said, “We know that the public health issues that must be addressed are complex, and in some areas, tackling them will require novel approaches. Our goal in assembling this team of leading experts was to develop best practices that can improve safety and provide a roadmap for reducing the risks of COVID-19.”

The panel is co-chaired by Governor Leavitt, former Secretary of the U.S. Department Health and Human Services (HHS), and Dr Scott Gottlieb, former commissioner of the U.S. Food and Drug Administration (FDA). The panel’s members are globally recognized experts from various disciplines, including public health, infectious disease, biosecurity, hospitality and maritime operations.