Tag Archives: increase

Disney surges on new cruise ship, higher park attendance

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Disney surges on new cruise ship, higher park attendance

By Michelle Baran
Operating income and revenue at Walt Disney Co.’s Parks and Resorts division continued to grow in the company’s fiscal second quarter, due in large part to the Disney Fantasy cruise ship and increased spending at the domestic parks.

Operating income for Parks and Resorts increased 73% to $383 million, and revenue grew 14% to $3.3 billion, Disney reported.

Disney said that higher operating income for domestic operations was primarily due to increased guest spending and attendance at the Walt Disney World Resort in Florida and the Disneyland Resort in California, as well as the Disney Fantasy cruise ship, which launched in March 2012.

During the second-quarter earnings call on Tuesday, Disney executives continued to tout investments recently made in the domestic parks, most notably the multibillion-dollar overhaul of Disney California Adventure at the Disneyland Resort, as driving returns.

Additionally, the company reported higher guest spending at Disneyland Paris and increased attendance at Hong Kong Disneyland.

For the entire company, net income for the quarter increased 32% to $1.5 billion. Revenue grew 10% to $10.55 billion.

Cunard Gratuity Charges

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Information Update
Cunard Gratuity Charges

It has been some time since we have increased the amount we charge our guests on a daily basis for gratuities.  We have benchmarked our own charges against many other leading cruise lines and are confident that by applying a small increase we will not be out of line.  At the same time – and very importantly – this will increase the amount we collect from our guests to be shared amongst those crew on board who earn gratuities.

As such, we will be increasing our existing gratuities as follows:-

Britannia Staterooms:  increasing from US$11 to US$11.50 per person per day
Princess Grill and Queens Grill Suites: increasing from US$13 to US$13.50 per person per day

This increase will take effect from all voyages post World and Exotic Voyages 2013 and will begin from the following voyages:-

Queen Elizabeth : Q308 – Iberian Adventure – Sunday 7 April 2013
Queen Victoria: V304 – Spring Getaway – Friday 26 April 2013
Queen Mary 2: M304 – Westbound Transatlantic – Friday 26 April 2013

This charge will automatically be added to guests’ accounts and all other terms and conditions surrounding the auto gratuities will remain the same.  Guests will be advised of the amount through their pre voyage information and through Voyage Personaliser.   We will be amending all future printed and online information to reflect this.