VIDEO: Holland America Line ship rescues pilot who ditched plane

From left: 2nd Officer Jan-Willem Slofstra, Staff Captain Anton Rijekeboer, 2nd Officer Pieter Zandhuis, rescued pilot Louis Morton, Captain Eric van der Wal, Asst. Boatswain Wardy Azzaury, Sailor AB Mohamed Margajaya, 1st Officer Keith Falconer, 3rd Officer Simon Butters, Medical Officer Mike Turner.

HAL cancels 3rd Canada/New England cruise

By Jerry Limone

Holland America Line has canceled a third consecutive Canada/New England voyage due to a technical problem with a propeller.

The seven-day sailing of the Veendam was scheduled to depart Quebec for Boston on Oct. 11; an Oct. 2 cruise from Boston was canceled last week.

Since canceling a Sept. 28 departure from Quebec, HAL had been doing repair work on the Veendam in Quebec. However, on Friday HAL said it had been determined that a complete repair can only be made in a drydock.

HAL said the ship would sail under its own power without guests from Quebec to Philadelphia, where the drydock work will take place.

“We are profoundly sorry for the disappointment of our guests who have been impacted by these required repairs,” HAL said.

Guests booked on the seven-day Oct. 11 sailing will receive a full refund of their cruise fare plus a future cruise credit of 100% of their cruise fare paid. In addition, HAL said it will reimburse nonrefundable expenses such as missed tours and excursions that were purchased through Holland America Line.

Propeller issue snags Veendam cruise

Holland America Line said it was forced to cancel a seven-day Canada/New England cruise on the Veendam to make emergency repairs on a propeller.
The cruise had been scheduled to depart Quebec on Sept. 28.

Booked guests will receive a full refund of their cruise fare and all shore excursions booked through Holland America Line, plus a credit toward a future cruise equal to 100% of the fare paid.

HAL said it was working with guests to assist with travel arrangements back home.