Carnival Cruise Line Cancels February Sailings, More Adjustments

Carnival Vista.

Carnival Cruise Line announced today that it is informing guests and travel agents that it has cancelled select itineraries for specific operations in 2021, as it implements its plans for the resumption of cruising in 2021, including cruise operations in February from Miami, Port Canaveral and Galveston and moving the inaugural sailing of Mardi Gras until April 24, 2021.

“We apologize to our guests but we must continue to take a thoughtful, deliberate and measured approach as we map out our return to operations in 2021,” said Christine Duffy, president of Carnival Cruise Line. “Our commitment to the health and safety of our guests, crew and the communities we visit is at the forefront of our decisions and operations.”

The Mardi Gras will operate from Port Canaveral and start cruising in April; Carnival will take delivery of the ship from the Meyer Turku shipyard in Finland later this month and eventually sail to the U.S. and meet the requirements of the U.S. Centers for Disease Control & Prevention (CDC).

Carnival is also cancelling the remaining itineraries scheduled to operate from Miami, Port Canaveral and Galveston through Feb. 28.

Carnival cancels November cruises from Miami and Port Canaveral

Carnival Splendor

Carnival Cruise Line has cancelled the remaining cruises for the six ships operating from Miami and Port Canaveral in November 2020.
The cruise giant has also cancelled five cruises scheduled to operate on Carnival Splendor from Sydney, between January 16 to February 8, 2021.
Carnival had previously cancelled all but PortMiami and Port Canaveral departures for the rest of the year because of a no-sail order by the US Centers for Disease Control. It has now determined that November 2020 operations will not be feasible.
The company said: “Carnival continues to work on protocols and procedures that would allow for the resumption of cruise operations, with a gradual, phased-in approach, designating Miami and Port Canaveral as the first two homeports for embarkations.
“Cruises currently scheduled for December from those two homeports remain in place for the time being while Carnival evaluates options.
“However, guests booked on cruises in December out of Miami and Port Canaveral still have the ability to voluntarily cancel their reservation and receive the same offer that all other impacted guests are receiving, which includes a combination future cruise credit (FCC) and onboard credit (OBC), or a full refund.”
Carnival is notifying guests and travel agents about the five cruises on Carnival Splendor from Sydney that have been cancelled.

Port Canaveral: Diversified Offering

Six Ships, Port Canaveral

A brand-new Terminal 3 is nearing the final stages of construction for Carnival Cruise Line at Port Canaveral, along with a 1,800-spot parking garage, all in preparation for the new Mardi Gras which will become the first LNG-fueled ship in North America.

 

Projections call for just under five million cruise guests in the fiscal year 2020, and over 5.6 million by 2024.

 

For port CEO Captain John Murray, the planning started years ago, wanting to be ready for LNG-fueled ships. The effort has paid off as Port Canaveral will host the Mardi Gras year-round and is expected to be home to Disney’s LNG-fueled ships as well.

“We are growing consistently,” Murray said. “All our cruise lines are very strong and over the next few years they plan to add additional ships.

 

A rendering of the new Cruise Terminal 3

“We are going to become the Florida port that can expand as the tonnage will be on the market and there won’t be as many berthing options in Florida as there have been in the past.”

Other big news at Port Canaveral includes the summer arrival of Marella Cruises in 2021, a deployment move announced late last year that had been in the works since 2017, said Robert “Bobby G” Giangrisostomi, vice president, cruise business development.

“They were looking for an American product,” he said, adding that the port’s proximity to Orlando was key.

 

Long term, the big homeport customers have major deals with Port Canaveral, including Carnival, Royal Caribbean and Disney, and Murray said in November he was negotiating a new deal with Norwegian.

 

With options, Carnival’s latest arrangement could extend to 45 years. For the port, terminal infrastructure is about building smart. “Flexible terminals,” commented Giangrisostomi. “A 1,200-foot ship can have up to 7,000 passengers. You have to be flexible. LNG ships, big ships, medium ships and Port Canaveral can handle them all.”

Deals also include more parking infrastructure, which may not be as long term.

“We have to look at what the concept of parking could be in 10 years,” Murray said, noting autonomous vehicles and an 83 per cent jump in Uber and Lyft usage at the port year-over-year.

 

Shorter cruises? Plan for more drive-in passengers. Estimates suggest that 40 to 60 per cent of guests embarking at Port Canaveral are drive-in customers.

“We are 200 miles closer to the entire Southeast,” explained Giangrisostomi

Another metric that is up is port-of-call business. With an expected 83 transit calls this year, that number jumps to just over 100 next year with more visits from the Oasis of the Seas sailing from Bayonne.

 

“Our port-of-call business is substantial,” added David German, director, cruise business development. “It’s good for the local community, with 6,000-plus passengers.”

The out-island arms race has paid dividends to all the Florida ports, Murray added. With cruise lines spending big developing their own destinations in the Bahamas, they have a reason to keep ships in nearby homeports.

 

New facial recognition has sped up clearing ships with U.S. Customs and Border Protection, which can now happen in as little as two hours for 5,000 disembarking guests.

“They clear the ship very quickly. It helps the cruise lines get to zero counts much sooner,” Murray said.

 

“Being ready and out front for our cruise customers,” Murray answered when asked about how to run a cruise port successfully. “The guests are the most important part of our operation … easy in, easy off, easy on the ship, easy off the ship. We want to be number one in customer service … It boils down to the end-user.”