Royal Caribbean’s Oasis of the Seas Set to Resume Cruise Service

After a 17-month pause, the Oasis of the Seas is back in cruise service for Royal Caribbean International.

Sailing on its first post-pandemic commercial cruise later today, the first Oasis-Class vessel is launching service from Bayonne, in the New York region.

Based in New York the first time, the vessel is now offering a series of seven-night voyages to the Bahamas.

Through the end of October, Oasis is making weekly visits to Nassau, Port Canaveral and Perfect Day at CocoCay – Royal Caribbean’s private island in the Bahamas.

Home to North America’s tallest waterslides, the popular port of call features unique attractions and saw a $250 million transformation in 2019.

After the New York program, the Oasis is repositioning to Miami for the winter season. Through December, the vessel is sailing alternate itineraries to the Eastern and Western Caribbean, including stops in Mexico, Honduras, St. Maarten and Puerto Rico.

One of the world’s largest cruise ships, the 2009-built Oasis of the Seas has a capacity for over 5,400 guests.

Built-in Finland, the vessel introduced a groundbreaking design that is highlighted by features such as Central Park, a park with real plants, surrounded by shops and restaurants. 

The vessel also has its public areas divided into seven different zones, known as neighbourhoods. Each one of them has a different appeal, with unique attractions. The BoardWalk, for instance, reproduces a seaside pier, with a carousel, carnival games, retail outlets and eateries.

The Oasis of the Seas was also the first ship to feature a dancing-waters theatre, a zip-line and a moving bar.

In 2019, the vessel underwent a $165 million refurbishment in Spain as part of the Royal Amplification program.

After a two months period in drydock, the ship emerged with new additions, such as the tallest slide at sea – Ultimate Abyss; The Perfect Storm trio of waterslides; a reimagined Caribbean pool deck; and new kids and teens spaces.

The Oasis of the Seas is the 14th Royal Caribbean ship to resume service since the COVID-19 pandemic operational pause.

The ship is also the tenth to return to service for the operator in the United States after the Freedom of the Seas became the first ship to do so in July.

With a 25-ship fleet, Royal Caribbean plans to have 21 vessels in service by the end of the year.   

Conservation, night stays set MSC’s private island apart

A view of the MSC Divina from atop the 115-foot lighthouse on Ocean Cay.
A view of the MSC Divina from atop the 115-foot lighthouse on Ocean Cay.

OCEAN CAY MSC MARINE RESERVE  —  As guests return to MSC Cruises ships from the line’s recently opened private island here in the Bahamas, they’re likely to retain images of white-sand beaches and turquoise waters, moonlight paddleboarding and sunset cocktails.

But what they did not see is perhaps what makes Ocean Cay MSC Marine Reserve most special: a four-year effort to transform this former sand-excavation site into a tropical paradise and a continuing commitment to making the island a hub for coral restoration and marine conservation.

Ocean Cay opened Dec. 5, adding MSC to the ranks of cruise lines with private destinations in the Bahamas.

A beach cabana on Ocean Cay.
A beach cabana on Ocean Cay. Photo Credit: Johanna Jainchill

While other private islands have made headlines recently with bells and whistles usually found on the ships themselves, MSC designed Ocean Cay to offer a “natural Bahamian island” experience.

The herculean effort to create what is essentially a model of marine restoration out of a treeless island with 1,500 tons of industrial waste on and around it guided that approach.

“We spent four years cleaning it up,” MSC COO Ken Muskat said. “They’d killed the marine life. We spent four years regenerating marine life and bringing it back. We have watersports and volleyball and so much to do. But we want to keep the natural beauty of the island as the focus. That’s the point.”

To underscore that point, MSC is working to designate 64 square miles of the sea around the island a marine reserve and is investing in a major coral restoration project. It is also building a lab on the island for marine biologists and students to lead restoration efforts. Guests will be able to participate in projects such as planting coral back in the ocean.

“We’re not trying to build an amusement park on the water,” Muskat said.

A shop on Ocean Ca, that sells only products made in the Bahamas.

A shop on Ocean Ca, that sells only products made in the Bahamas. Photo Credit: Johanna Jainchill

The 95-acre island, still a work in progress  —  MSC planted 77,000 trees and shrubs here, and it will soon be much lusher than it is now  —  has eight beaches: some wavy, ocean-facing ones, others surrounding a calm lagoon. Guests can kayak, stand-up paddleboard, snorkel, play in beach volleyball tournaments, walk 165 steps to the top of the lighthouse or get a massage in a beach cabana.

There are plenty of bars (I counted 10) and several shops serving coffee, ice cream and goods, including one featuring only products made in the Bahamas.

There is one main buffet area serving Caribbean-style salads in addition to standard cruise ship fare, and complimentary food trucks have been spread out on the island serving a very limited burger and hot dog-focused menu.

MSC plans to put more specialized menus on the trucks once a second buffet area opens later this year. As the waters around the island regenerate and start growing local catch like conch again, look for a Bahamian seafood truck serving conch fritters, lobster rolls and fish tacos using locally caught seafood.

Just as on the ships, MSC Yacht Club guests have their own part of the island with a private beach and restaurant.

Ocean Cay also stands out for being the only private island currently offering nighttime activities on every call, possibly because the island is only 65 miles from Miami, so ships can still arrive there the next morning.

I enjoyed sunset cocktails at the Lighthouse Bar while others had their feet in the sand along Sunset Beach. A Bahamian Junkanoo “street parade” wound along the island’s paths to Lighthouse Bay, where the beach was set up with chairs around fire pits. Twice a night, the 115-foot lighthouse puts on a light show. A DJ kicked off a dance party on the beach, while guests still on the ship watched from their balconies and the open decks.

Staying late also means unique excursions such as stargazing on the beach and nighttime stand-up paddleboarding on boards fitted with LEDs.

Muskat said the Ocean Cay experience fills what was a gap in the line’s offerings.

“This has helped fill that hole,” Muskat said. “Our aim is … for people debating MSC or another vacation, they use Ocean Cay as a reason to book MSC Cruises.”

Ocean Cay has proven so popular, he said, that future cruise itineraries could visit twice.

“There’s a lot of demand from guests,” he said. “They say they just can’t do everything in one day.”

And with so many beaches and private cabanas throughout, unlike on the pool deck of most cruise ships on a sunny day, there was plenty of space.

“One of the greatest comments we get is nobody feels crowded because there are so many places to spread out,” Muskat said. “The other is they wish we were here longer because there’s so much they didn’t get to see.”

Royal Caribbean ‘Out-Wowing’ Itself

Perfect Day at CoCoCay
Perfect Day at CocoCay

“We are going to keep pushing the envelope. At Royal Caribbean we are never satisfied with the status quo,” said Vicki Freed, senior vice president of sales and trade support and service.

“That is why, as we Royal Amplify an Oasis-class ship, people might say ‘Vicki, there was nothing wrong with it, why do you need more bells and whistles?’ But we do not build ships like cookie cutters. With the Oasis, Allure, Harmony and Symphony, we continued to innovate aboard each new ship in the class, while most cruise lines build identical ships after the first one in a class, just changing the decor,” she continued.

“Our chairman has always said ‘Do not think about cost, (instead) think about how we can make our product better and better.’ And if you push the cost aspect aside and are driven by what is going to be the best experience for the consumer, that does change how you think about your product.

“So we will keep pushing the envelope, with new features aboard our ships, a new class of ships, the Icon class, and enhancing Perfect Day at CocoCay and other islands in the Perfect Day Collection.

“Perfect Day at CocoCay is probably the most talked-about destination today,” Freed continued. “Of all the places we call around the world, this is our number one rated port of call, so it is definitely resonating with our guests.”

The island has turned out to be so popular, in fact, that on some itineraries ships call twice during the same cruise.

Royal Caribbean is also driving innovation elsewhere, its latest newbuilding, the Quantum Ultra-class, 158,000-ton, 4,100-passenger Spectrum of the Seas, introduced in 2019, is deployed in the Chinese market.

Royal Amplified
Royal Amplified
Also going to China in 2021 will be the next Oasis-class ship, the 227,626-ton, 5,448-passenger Wonder of the Seas.

Meanwhile, the Quantum-ultra class Odyssey of the Seas will be deployed in the North American market, launching service from Port Everglades in November, moving to the Mediterranean for the 2021 summer season.

In addition, the 2009-built Oasis of the Seas just underwent a $165 million renovation last fall.

“Even though the ship is only 10 years young,” Freed said, “we are adding some new features. We always want to out-wow ourselves.”

The Oasis is sailing seven-day Caribbean cruises from Miami this winter before moving to Cape Liberty for the summer season.

Added Freed: “She will be very popular in the Northeast market. Our guests will be able to get on an Oasis-class ship in their own backyard. They will also call at Perfect Day at CocoCay.”

Building a new port facility in Galveston, the port said it will be able to accommodate Oasis-class ships.

“Anytime we build brand-new facilities, we want to make sure that all our ships will fit into that facility,” Freed commented.

Freed continues to be as committed to travel agents as ever. And despite the changing industry, fewer retail storefronts, and the internet, she said that travel advisors are very important to cruise sales.

“Cruising is a complex product. You are talking about somebody’s vacation that they have worked hard for all year long, and we see the need for travel advisors becoming even more important, because people want to make sure they get it right.

“It is true they can go to the internet and find a lot of information, but at the end of the day, there can be too much information, and you get consumer confusion. That is when you need a professional who can guide you to make the right buying decision. You need someone who can be a valued interpreter.”

The new-to-cruise are asking for a shorter cruise experience, according to Freed. They are looking for a three-, four- or five-day getaway, which is a good way for them to test the waters and find out if cruising is right for them.

“This was one of the motivators that led us to flip the short-cruise market upside down. Instead of putting older hardware in the market, we put in the Royal Amplified (modernized) Navigator and Mariner of the Seas, ships that typically in the past would not have been in the short cruise market.

“Their next step may be a seven-day cruise on an Oasis-class ship. Or they can be millennials who prefer shorter vacations, but may repeat their short cruise three to four times a year.”

What are the basic selling points for Royal Caribbean? “There is so much I can say,” Freed answered, “but I like to sum it up in a few words: we are a combination of quality and energy.

“There are some beautiful quality brands out there – Celebrity is a quality brand, and then there are some lines that have energy, but nobody has the unique combination of Royal Caribbean.”

Excerpt from Cruise Industry News Quarterly Magazine: Winter 2019-2020