Cunard Promises The World in 2019

Image result for queen victoria cruise ship in new york

PHOTO: Queen Victoria will see the world in 2019

Cunard is throwing one amazing opportunity at your feet: The chance to tour the world at a leisurely pace.

Cunard recently announced (h/t USA Today) its Oceans of Discovery program, which is an apt title for a set of voyages that will take myriad travelers to grand destinations.The downside is that you will have to be a bit patient, as the party doesn’t kick off until 2019.

That’s when The World Voyage aboard Queen Victoria launches.

This particular ship is no stranger to wading past some of the most spectacular landscapes in the world. This past January, it became the largest passenger ship to have traversed the Amazon. 2019 will see it help Cunard once again offer a circumnavigation journey that will take several months and see 24 countries over the course of 107 nights.

Voyagers have a wealth of options when it comes to the 2019 program. Boarding the Queen Victoria alone will have you selecting from 37 voyage possibilities.

As the website states, Queen Mary 2 and Queen Elizabeth will also embark on some truly remarkable adventures.

Josh Leibowitz, Senior Vice President, Cunard North America, states, via Cunard: “Across the fleet, Cunard’s Winter 2019 program covers the globe, including places that we have not visited for years. Our itineraries have been designed to offer enriching days in port as well as plenty of time on board for our guests to relax and enjoy all that our ships have to offer.”

While Queen Victoria sets sail to conquer the world, its sister ships will concentrate on “exotic voyages that offer richer, deeper and more regionally-focused itineraries than ever before.”

In the case of Queen Mary 2, this means a few fabulous firsts as it calls at Doha, Qatar; Mormugao, India; Seogwipo, Jeju Island, South Korea and Chennai, India.

Queen Victoria’s world journey starts at $17,579 per person. So at just under $20,000, you are getting the absolute trip of a lifetime.

But if you want to save some bucks and are on this side of the pond, you can skip the trip to Southampton and start the journey on this side of the Atlantic. USA Today puts the price of a voyage from Fort Lauderdale at $15,799.

As fleets grow, cruise lines opt to update ships

Royal Caribbean this year spent $50 million renovating the Empress of the Seas for potential use in Cuba. Photo Credit: Tom Stieghorst
 

Cruise lines are increasingly focusing their capital investments on renovating older ships as fleet sizes grow and attitudes evolve about the kinds of returns they get from new ships versus refurbished ones.

In Europe, where most new ships are built, 20.3% of what cruise lines spent at shipyards last year was for refurbishment, up from 5.7% in 2008, according to a new white paper from Seatrade.

Last year, Carnival Corp. spent more on improvement and replacement of its ships than it did building new ones.

For passengers and travel agents, that translates to having a broader selection of up-to-date vessels from which to choose and new features on older ships, not just on newbuilds.

Cunard Line’s Queen Mary 2 provides a recent example.

The QM2 pulled into its pier in Brooklyn in July after a $132 million “remastering,” one of the most expensive refurbishments ever undertaken. In 25 days at the Blohm & Voss shipyard in Hamburg, Cunard added 30 balcony cabins and 15 solo traveler cabins and completely redid a restaurant and lounge.

It also overhauled the King’s Court buffet restaurant, upgraded the Queens and Princess Grill restaurants and expanded the dog kennels, a feature unique to Cunard.

The atrium of the Ruby Princess, a ship that was refurbished last December. Photo Credit: Tom Stieghorst
The atrium of the Ruby Princess, a ship that was refurbished last December. Photo Credit: Tom Stieghorst

The QM2 was one of 40 cruise vessels renovated during the first six months of the year, according to the white paper, which estimated their combined cost of renovation at $1 billion.

That’s more than what the QM2 cost when it was launched in 2004.

There are several reasons why refurbishment is a growing business segment for shipyards.

For one, the fleets keep getting larger. There were 448 ships last year owned by CLIA-member cruise lines. Safety rules dictate that ships go to drydock at least once every five years. Since ships can have a useful life of 30 years or more, each one could get at least six refurbishments.

Some cruise lines are also slowing the pace of new construction. Carnival Corp., with 100 ships already, is sticking to growth of two or three ships a year. So the proportion of its capital spent on refurbishment is growing.

Last year, Carnival spent $981 million on new ships, chiefly the P&O Cruises ship Britannia, and $1 billion on ship improvements and replacements, according to its annual report.

Other cruise lines said the financial returns from refurbishments can equal or surpass those of newbuilds.

Frank Del Rio, CEO of Norwegian Cruise Line Holdings, has roughly doubled the amount budgeted for the drydocking of Norwegian Cruise Line ships, to about $35 million per ship, according to the Seatrade white paper.

In comments to Wall Street analysts last November, Del Rio described it as an alternative strategy to simply churning out new ships to drive revenue.

“We think the return on invested capital on these kinds of choices outpaces the [return] and the payback of new vessels,” he said. “We’ve got billions of dollars invested in these ships. You have to maintain them at the highest standards if you expect to achieve these higher yields.”

As a result, all of Norwegian’s ships except one will undergo refurbishments between 2016 and 2018.

Norwegian and other cruise lines use drydock to add to older vessels features that have proven to be hits on newbuilds. This fall, Norwegian will add Margaritaville restaurants to the Norwegian Breakaway and Getaway after the concept was successful on the Norwegian Escape.

Carnival Cruise Line’s $500 million Fun Ship 2.0 program is largely about adding features to older ships that keep them competitive and consistent with its latest vessels.

“They’re looking to have a homogenous brand,” said Tony Peisley, a cruise industry analyst who authored the Seatrade paper.

Cruise lines also struggle with what to do with their oldest ships, which still have value but are no longer very competitive in North America. Ten years ago, they were often transferred to European lines, but as Europe has struggled economically that trend has been reversed.

Patterned gray carpet was installed throughout the Azamara Journey during its drydock earlier this year. Photo Credit: Tom Stieghorst
Patterned gray carpet was installed throughout the Azamara Journey during its drydock earlier this year. Photo Credit: Tom Stieghorst

Royal Caribbean International this year took back the Empress of the Seas from its Spanish subsidiary, Pullmantur, and spent $50 million renovating it for potential use in Cuba, an emerging market.

Also sailing to Cuba is the Adonia, an aging P&O ship that Carnival Corp. transferred to the Fathom brand following a drydock in March that included both technical work and some redecorating.

The Adonia was refit and made available to Fathom, in part, to find a use for a ship that wasn’t doing well for P&O.

“That’s what they’ve been doing, they’ve been refurbishing, not retiring,” said Vince Ciepiel, an analyst at Cleveland Research who has expressed concern about lines having too much capacity.

Peisley said cruise lines are loath to sell ships to competitors, because, “It’s not so much that they can’t get rid of them as they don’t want to sell them to their rivals. So that kind of limits their options.”

The Seatrade white paper identifies four levels of refurbishment, ranging from adding new paint and carpets at a minimal cost of between $4 million and $5 million to a redo the size of the QM2.

Most fall in the $30 million to $50 million range and involve a combination of technical upgrades, such as new air scrubbers, and retrofits of popular features, such as bars and restaurants.

While new ships are built almost exclusively in Europe, refurbishments are done there as well as in Canada, the U.S., Singapore and the Bahamas. This year, the Grand Bahama Shipyard in Freeport is by far the busiest yard, with 19 cruise ship drydocks on its schedule.

Carnival Corp. and Royal Caribbean Cruises Ltd. both have a 40% ownership stake in the yard, which was founded in 2000, and its location cuts transit times for refurbishment of ships based in the Caribbean.

Cunard calls Queen Mary 2 renovation a ‘remastering’

The Queen Mary 2 in New York after a $132 million refurbishment. Photo Credit: Rebecca Tobin
 

ONBOARD THE QUEEN MARY 2 — Even royalty needs a facelift from time to time.

The venerable QM2 (if an ocean liner can be considered venerable at the age of 12) went under the surgeon’s knife earlier this year for a $132 million refurbishment that Cunard Line calls the ship’s “remastering.” It even has its own hashtag, #qm2remastered.

Cabins were added, a lounge was completely redone, the buffet restaurant was retooled and the ship was updated throughout.

The biggest change on the QM2 is undoubtedly the Carinthia Lounge, which takes the place of the Winter Garden just forward of the Kings Court buffet restaurant. Hotel director David Shepard called it “one of the most successful venues” of the remastering. “It’s become an extremely popular venue, day and night.”

The new Carinthia Lounge is busy with passengers throughout the day. Photo Credit: Rebecca Tobin
The new Carinthia Lounge is busy with passengers throughout the day. Photo Credit: Rebecca Tobin

I was a guest on the ship during its Aug. 9 eastbound transatlantic crossing, and I found that Shepard wasn’t exaggerating. At any time of the day, the Carinthia was busy.

People carried their lunch plates from the Kings Court or from a food station in the lounge itself; listened to live piano or jazz music; read or napped; knitted as part of a knitting circle overseen by one of the social staff; or admired the display of vintage ports going back more than 170 years. A bottle of 1840 Ferreira can be purchased for $4,445.

Shepard pointed out that unlike the Winter Garden, which had walkways straight through the room, the path through the Carinthia meanders just enough to cut down on the speed of walking passengers. And the color scheme of the room is a pleasing cream and blue, just right for slowing down and relaxing.

The Kings Court buffet also looks brand new. A new flow for passengers around the buffet makes things less crowded. Certainly it was bustling during peak breakfast and lunch periods, but I didn’t notice long lines at food stations or waits for tables.

Cunard created a bank of 15 cabins for single passengers on its second and third decks by reducing the footprint of the casino and photo gallery, respectively. I was a little surprised that Cunard shrunk the casino, but a smaller photo gallery makes sense, as almost every photo of every passenger could easily be found in an easy-to-navigate menu on about a dozen large touch-screen computers.

The iconic Britannia restaurant looks very much the same despite an extensive refurbishment. Photo Credit: Rebecca Tobin
The iconic Britannia restaurant looks very much the same despite an extensive refurbishment. Photo Credit: Rebecca Tobin

The Queen also has a new Deck 13 with the addition of 30 Britannia Club cabins.

In other instances, the remastering was subtle. For example, a pair of elevators was removed from the QM2’s Grand Lobby. My guide pointed out their absence; I’d totally forgotten about them. The room seemed just the same, if not more spacious and elegant, without the elevators.

For passengers dining in the exclusive Queens Grill, the restaurant was updated with comfortable new chairs and window treatments. Grillwork partitions edge out from the exterior wall at intervals, breaking up the room just so slightly. In the Queens Grill and Princess Grill, waiter stations were moved from the center of the room to adjacent to the galley entrances.

The cabins are in the process of being updated to slightly more modern lines. A fountain was removed at the entrance to the Canyon Ranch SpaClub.

The remastering video in our cabin showed a time lapse of the hull being scrubbed and repainted. My balcony on deck 4, which was cut from the hull, was clean and showed no signs of paint buildup. Technical and structural changes were also made.

The Kings Court buffet was completely redone. Photo Credit: Rebecca Tobin
The Kings Court buffet was completely redone. Photo Credit: Rebecca Tobin

But past passengers expecting a serious overhaul of the Queen won’t be in for a shock. Cunard Red will always be Cunard Red. The color schemes and formal touches remain the same, especially on decks 2 and 3, where the Britannia restaurant, Royal Court Theater and Queens Room are still the focal points of the evening. Guests still walk past the giant art deco panels on the wall on their way to the restaurant or Chart Room.

The formality and tradition of the transatlantic crossing remain intact. “It’s the sense of occasion for me,” Shepard said. “It’s all about a formal, memorable impression.”

During the cocktail party on formal night for Britannia-level passengers, the ship’s captain, Christopher Wells, quipped: “Cunard has spent 100 million … changing the carpets, ladies and gentlemen.”

That wisecrack got a lot of laughs, but there was plenty of new carpeting around the ship, including sunbursts on the elevator landings that were inspired by designs from the original Queen Mary.

The Queens Grill was updated with new furnishings. Partitions along the outside wall edge into the room to break it up slightly. Photo Credit: Rebecca Tobin
The Queens Grill was updated with new furnishings. Partitions along the outside wall edge into the room to break it up slightly. Photo Credit: Rebecca Tobin

A short documentary and time-lapse video of the remastering showed how much of the inspiration for the QM2 was taken from the Cunard archives.

For example, the Todd English specialty restaurant was replaced by the Verandah, a French restaurant that takes its name from the original Queen Mary. The concept has been updated, however. The original Verandah was available only to First Class passengers, while on the QM2 anybody can book a table.