Princess Cruises claims Medallion Net offers ‘best WiFi at sea’

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Princess Cruises claims it has rolled out the “best WiFi at sea” which will help attract new-to-cruise passengers.

Princess Cruises has fitted nine ships with Medallion Net WiFi so far and plans to complete rolling it out across its fleet by July next year.

The WiFi will power the line’s Ocean Medallion technology, which is fitted on new ship Sky Princess.

Speaking onboard the ship during its shakedown cruise from Trieste to Athens, Prag Shah, the line’s global head, experience and innovation, said: “One of the biggest detractors people have of cruising – like the younger generation – is that they cannot be connected as well as on a land-based holiday.

“Millennials always like to be posting and sharing their experiences with everybody.

“We wanted to make connectivity onboard better and a lot of effort and creativity went in to do that. From a cruising standpoint, being able to promote and sell longer cruises brings another type of cruiser into the equation.”

John Padgett, Carnival Corporation’s chief experience and innovation officer, addressed media and travel agents via the internet to demonstrate the connection strength on the new vessel.

He said: “There are no longer any sacrifices by coming on a cruise vacation. Cruise holidays have been an amazing value for years, but you have tended to sacrifice this feeling of connectivity.

“There are no longer any sacrifices there. We are the only cruise line that offers anything like this. I want you to use as much bandwidth as you like because that makes your experience better.”

Padgett told the audience Medallion Net, which costs $9.99 per day, as the “best WiFi at sea”.

Sky Princess is the first of the line’s vessels which was built with Ocean Medallion. Several guest services, including ordering food and drink anywhere on the ship, locating friends and family, and navigating your way around the vessel are available through the wearable technology.

The line has retrofitted four of its existing ships with Ocean Medallion.

When asked what developments would be made to Ocean Medallion technology going forward, Shah said: “Personalising [Ocean Medallion] is going to be where we are putting a lot more focus [in 2020].”

A first look at Sky Princess, a sister with some distinction

The aft WakeView Pool has an infinity pool appearance and is an outdoor gathering spot.

The aft WakeView Pool has an infinity pool appearance and is an outdoor gathering spot. Photo Credit: Tom Stieghorst

As the fourth in a class of ships that Princess Cruises began introducing in 2013, the Sky Princess will be familiar in many ways to travel agents.

But there are a couple of newly designed areas and some new wrinkles, along with 50 more cabins that aren’t on the three predecessor ships in the class, giving agents a few new things to learn.

The biggest deal about the Sky Princess is the two Sky Suites that have been introduced at the very top of the ship. The 1,873 square feet of space occupied by the suites includes 1,000 square feet of a balcony that extend around the suites, affording a 270-degree view of the surrounding ocean as well as a prime seat for the poolside Movies Under the Stars presentations at night.

A reserved bungalow at Princess Cays, a fancy telescope for stargazing and a “Suite Experience Manager to service your every need” are part of the package.

A second new area on the Sky Princess is Take Five, a theatre for live jazz music, plus educational programming, historical presentations and other events that will make it more than a place just to hear music.

Located across from the casino on Deck 6, Take Five occupies a space that on previous ships have been called Club 6 and included a featured bar and a small dance floor.

The new cabin area has been carved out a forward area on Deck 17 that includes The Sanctuary on previous ships. On the Sky Princess, The Sanctuary moves one deck up to Deck 18, while on 17 a kind of ship-within-the-ship area has been created on three sides of the Neptune Pool. The accommodations are mostly balcony cabins, with eight larger suites for clients with bigger budgets.

The pool deck dancing-waters fountain that made a distinctive debut on the Royal Princess has been abandoned in favour of a hot tub and some patio banquettes.

When it comes to smaller wrinkles, there is a small new WakeView Ppool at the far aft end of the ship on Deck 16, giving a nice experience looking back at where the Sky Princess has been at sea.

There’s a stairway from the pool deck up to the Fitness area one deck above, and then a new mini-golf area one deck above that.

Four new hot tubs have been introduced on decks 17 and 18 that don’t exist on previous ships.

Two aft cabins have been removed on the deck below the WakeView Pool to accommodate its depth.

Some smallish changes have been made in the lineup of shops, restaurants and bars on decks 6 and 7. For example, the Deck 7 Wheelhouse Bar on previous ships has been incorporated into the Crown Grill and becomes the Crown Grill Bar on the Sky Princess.

The Sky Princess' pool deck.


The Sky Princess’ pool deck. Photo Credit: Tom StieghorstThe little dedicated library space that had been located outside the Wheelhouse Bar disappears entirely.

Some features introduced with the Royal Princess in 2013 remain largely unchanged, such as the sizeable World Fresh Marketplace buffet restaurant on Deck 16. 

And the multi-deck Piazza remains an elegant atrium area, with familiar features such as the Vines wine bar, the International Cafe and Sabatini’s restaurant, although the Bellini’s champagne bar has become Good Spirits at Sea, and the Crooner’s piano bar gives way to a new restaurant, Bistro Sur La Mer.

Princess to Activate Three Additional MedallionClass Ships

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Princess Cruises announced today the expansion of its Princess MedallionClass to three additional ships – Royal Princess, Crown Princess and Sky Princess – joining the Caribbean Princess and the Regal Princess starting February 17, 2019.

The OceanMedallion is a wearable device that elevates the guest experience by delivering an enhanced level of personalization and innovative services resulting in high guest satisfaction scores, according to the cruise line.

The Princess MedallionClass experience coming to Crown Princess in July and Sky Princess in October.

The addition of Royal Princess will also be the first time a Princess MedallionClass ship will be sailing in Alaska.

“Guests are finding their vacations enhanced with Princess MedallionClass on Caribbean Princess as a new and memorable experience, and we’re ready to offer these experiences and personalized services to even more of our guests, including everyone who sails with us in the Caribbean in the fall and winter,” said Jan Swartz, president of Princess Cruises. “Starting in April, we will continue the expansion to a total of five Princess MedallionClass ships expected this year, as we continue on our path to fleet-wide activation. And we look forward to bringing the experience to new groups for the first time, such as those sailing to visit exciting destinations in Alaska and Mexico.”