Italian investigators detail Concordia ‘chaos and confusion’

Italian investigators detail Concordia ‘chaos and confusion’

By Tom Stieghorst
The severity of the Costa Concordia shipwreck was chiefly due to the “unconventional behavior” of its captain and weak emergency management, an Italian safety agency has concluded.The findings of the Italian Marine Casualties Investigative Body are part of a definitive 176-page report on the 2012 accident.

While it did not absolve Costa Cruises’ shoreside oversight, the report said Capt. Francesco Schettino lied about the extent of damages to authorities. It further said that his delays in declaring an emergency and in deciding to abandon ship had fatal consequences.

Had passengers been called to lifeboats earlier, “all of them could have reached their salvation out of the Concordia,” the report said.

The report variously describes the evacuation as adequate and chaotic and faults the bridge team for being too passive. But it said the key mistakes lay in the navigation planning phase of the voyage and in Schettino’s reluctance to accept that the ship was sinking.

In Italy, the board plays a role similar to that of the National Transportation Safety Board in the U.S. Separately, an Italian judge has accepted the indictment of Schettino on manslaughter and other criminal charges. A trial is scheduled for July 9.

The report includes recommendations to safety regulators. It urges reforms for bridge officer training and consideration of a double hull skin to surround key electrical and propulsion gear.

The Concordia was all but doomed from the start by the decision to change the plotted course to one close to Giglio Island in order to offer its residents a salute, the report said.

“The ship was sailing too close to the coastline, in a poorly lit shore area, under the Master’s command who had planned to pass at an unsafe distance at night time at high speed (15.5 knots). The danger was considered so late that the attempt to avoid grounding was useless,” the report said.

Schettino’s attitude in reviewing the navigation plan was “arbitrary,” the report asserted.

“The passive attitude of the staff on the bridge is just as reprehensible,” it added, chiding the officers for failing to waive Schettino off the risky course despite having criticized it among themselves before his arrival on the bridge.
The Concordia hit the rock that ripped a 175-foot gash in its side at 9:45 p.m.

Rather than sound the emergency alarm, Schettino told passengers only that the ship had an electrical blackout, a lie he would repeat to the Civitavecchia harbor master and the Coast Guard station there, the report said.

Not until 10:33 p.m. was the general emergency alarm sounded, the first announcement calling passengers to their muster station followed at 10:36 p.m. By that time, the ship was already listing 11 degrees. It isn’t until 10:54 p.m. that the ship’s second officer communicated “abandon ship” in English over the public address system.

By that time, some passengers had boarded lifeboats on their own. The report said many procedures set for emergency management were not followed.

“There was chaos and confusion, lack of communication,” the report stated. “In other words, a complete disorganization, mainly because nobody by the bridge coordinated the emergency according with the muster list and the related procedure for abandoning ship.”

Still, the crew performed “adequately” under increasingly dire conditions, it said.

It also noted that while the work language of the ship was Italian, officers such as the Bulgarian first engineer said they didn’t fully understand Italian.

Conversely, the helmsman said he sometimes couldn’t follow orders given by the captain in English.

The report said had passengers been mustered at roughly 10 p.m., when the bridge first learned that three watertight compartments of the ship had flooded, they could have been in lifeboats before 11:12 p.m., when listing of 30 degrees started to make it hard to lower them to safety.

Although the Italian Navigation Code says the captain must be the last person onboard to abandon ship, the report says Schettino departed at 11:19 p.m. with 200 to 300 passengers and crew still aboard the Concordia, leaving only a single officer temporarily on the bridge to manage their escape.

At 12:30 a.m. the Coast Guard reached Schettino by radio in a lifeboat, which he said he had tumbled into as the ship listed. He was ordered to return to the ship but did not.

In accordance with the International Convention for the Safety of Life at Sea, the Concordia was designed to survive the flooding of two of its watertight compartments beneath the bulkhead deck, but five compartments were breached, which led to the accelerated listing.

In addition, once it rose high enough, water began spreading through openings in the bulkhead deck to other compartments. The ship was built with a double bottom, but the gash occurred farther up on the side, where only a single hull kept water outside the ship.

The report’s recommendation section suggests a double skin be considered for watertight compartments where critical electrical and propulsion gear are located, so that they could survive to run pumps, for example.

It also recommends that new ships be built with fewer openings in the bulkhead deck to reduce the progress of a flood.

More separation of compartments with the ship’s essential systems should be considered, along with wider distribution of bilge pumps and a relocation of the main switchboard rooms above the bulkhead deck.

The report recommends an emergency light in each cabin to highlight the location of the lifejacket.

Bridge officers should be required to pass courses in Bridge Team Management and their training should emphasize “an enhanced collective decision making process and ‘think aloud’ attitude,” the report recommended.

More care should also be taken to document that crew members with muster duties have the certifications to perform their emergency jobs, the report said.

A muster drill that’s life-saving and lively

A muster drill that’s life-saving and lively

By Tom Stieghorst

*InsightHave you have used your cell phone or tablet during a cruise ship safety demonstration?

During a recent muster drill, a crew member stopped me from using my phone to send a tweet. No pun intended: It was the right call. Passengers are supposed to be paying attention to the safety message.

Except that there were long stretches when nothing happened. No instruction, no videos, nothing but waiting. Some sort of communication seemed to be happening behind the scenes. And granted, sometimes it takes more than a few minutes for everybody to report to their assigned muster stations. But in the meantime, passengers are cooling their heels.*TomStieghorst

Getting attention for routine safety messages is a problem that has plagued many companies in the business of transportation. On every flight, airline personnel are required to tell passengers something that most of them have already heard. The natural impulse for most listeners is to tune it out. Social media and portable devices (cameras not forgotten) are just the latest means of avoiding a mind-numbing couple of minutes.

The recent fire on Grandeur of the Seas offers a reminder of why it’s worth it to pay attention to the safety message. Passengers roused at 2:50 a.m. had at least some idea of what was happening, where to go, what to do.

And of course one of the lessons from the Costa Concordia tragedy, which occurred just hours after leaving an embarkation port, was the need to conduct a muster drill before sailing and to compel every passenger’s participation during the drill.

But still, some thought and effort should go into the presentation of these life-saving exercises. Perhaps some sort of interactivity is called for. Or a quiz at the end. A cruise credit for the passenger that correctly demonstrates they’ve been paying attention.

Cruise lines also owe it to passengers to make the drill as effective as possible. Please keep it moving, to minimize the boredom. Make whatever is said audible, especially announcements on the ship’s public address system.

And try to involve the crew in communicating to small groups of guests. The more personal the safety demonstrations are, the more attention and respect they will command.

And now one long tone signals the end to the muster drill. Back to your phones!

Italian judge orders trial for captain of Costa Concordia

Italian judge orders trial for captain of Costa Concordia

Italian judge orders trial for captain of Costa ConcordiaA judge in Italy has ordered that the captain of the shipwrecked Costa Concordia will stand trial.

Bloomberg reported that the trial of Francesco Schettino will begin on July 9 in Grosseto, Italy.

He faces criminal charges including manslaughter and abandoning the ship before all the 4,200 passengers had been evacuated. 32 people were killed in the disaster.

He is accused of steering the ship too closely to the island as a way of saluting the inhabitants and a veteran captain of the Costa line. Schettino has always denied any wrongdoing, claiming his actions saved lives.

The vessel ran aground near the island of Giglio hours after leaving a port near Rome on January 13 last year.

Last month it emerged Costa Cruises had made a deal with an Italian court to limit its criminal liability for the capsizing of the vessel for a fine of €1 million.

The plea bargain payment means the cruise line will not face any more criminal charges and will now aim to participate in trials as an injured party.