Disney Cruise Line completes improvements to Magic

Disney Cruise Line completes improvements to Magic

By Tom Stieghorst
AquaDunkDisney Cruise Line has returned the Disney Magic to service after a two-week drydock to overhaul the 15-year-old ship. Pools, restaurants, night spots and children’s play areas were updated.

Disney wouldn’t reveal the cost of the improvements, but said it was a substantial amount.

Probably the biggest change was in the pool deck, where a more intimidating water slide called Aqua Dunk was added. The slide requires a climb through a funnel to get to a chamber that connects to a tube looping out over the ship’s side. The floor of the chamber drops away, plunging the rider into a near vertical fall for the first few seconds.

Along with the new slide, Disney shrank the space for Micky’s Pool, giving it over to the Aqua Lab splash area found on the Dream and Fantasy, and the Twist n’ Spout water slide.

The children’s play areas in the Oceaneering Club were also redesigned, with a big two-story slide being the new highlight of Andy’s Room from the “Toy Story” film.

Another change was the elimination of Parrot’s Cay, one of three rotational restaurants unique to Disney ships. Its space has been remade into Carioca, a Brazilian-themed room with colorful contemporary chandeliers and a pan-Latin menu.

The iconic Animator’s Palette restaurant was outfitted with new light, sound and video technology and is playing a new show, “Drawn to Magic,” that is a personal favorite of Disney Cruise Line president Karl Holz.

“It’s a very touching, heartfelt experience that surprised us,” Holz said.

Elsewhere, the adults-only nightclub section of the ship has been renamed After Hours (formerly Beat Street) and given a more contemporary silver-and-black design.

Topsiders Buffet has been renamed Cabanas, and has expanded by 725 square feet so it doesn’t feel so crowded.

In the salon, a two-chair barber shop has been carved out for men’s haircuts and shaves.

Disney Magic, the line’s original ship, will be doing three-, four- and five-day cruises from Miami to the Bahamas and Caribbean through the end of the year, before shifting in January to Port Canaveral for three- and four-day Bahamas cruises, and later moving to the Mediterranean for cruises between Barcelona and Venice.

Disney surges on new cruise ship, higher park attendance

Disney surges on new cruise ship, higher park attendance

By Michelle Baran
Operating income and revenue at Walt Disney Co.’s Parks and Resorts division continued to grow in the company’s fiscal second quarter, due in large part to the Disney Fantasy cruise ship and increased spending at the domestic parks.

Operating income for Parks and Resorts increased 73% to $383 million, and revenue grew 14% to $3.3 billion, Disney reported.

Disney said that higher operating income for domestic operations was primarily due to increased guest spending and attendance at the Walt Disney World Resort in Florida and the Disneyland Resort in California, as well as the Disney Fantasy cruise ship, which launched in March 2012.

During the second-quarter earnings call on Tuesday, Disney executives continued to tout investments recently made in the domestic parks, most notably the multibillion-dollar overhaul of Disney California Adventure at the Disneyland Resort, as driving returns.

Additionally, the company reported higher guest spending at Disneyland Paris and increased attendance at Hong Kong Disneyland.

For the entire company, net income for the quarter increased 32% to $1.5 billion. Revenue grew 10% to $10.55 billion.

Disney introduces ID bracelets for park entry and more

Disney introduces ID bracelets for park entry and more

By Michelle Baran
Disney MagicBandWithin the next few months, guests to Walt Disney World will be able to enter the parks, purchase food and merchandise, enter their hotel room and access certain rides using MagicBand bracelet, which will serve as an optional payment account.The MagicBand bracelet is part of a larger, technological initiative called MyMagic+ that Walt Disney Parks and Resorts is rolling out over the next several months in an attempt to improve the guest experience.

“Imagine booking guaranteed ride times for your favorite shows and attractions even before setting foot in the park,” Tom Staggs, chairman of Walt Disney Parks and Resorts, wrote on theDisney Parks Blog. “With MyMagic+, guests will be able to do that and more, enabling them to spend more time together and creating an experience that’s better for everyone.”\

Staggs wrote that MyMagic+ will be rolled out over the next several months at the Walt Disney World Resort in Florida.

They will include the MagicBand as well as a new website and mobile app called My Disney Experience.

Through an enhanced FastPass system (FastPass is the current system that allows guests to skip attraction lines) called FastPass+, guests will be able to book dining and other activities, and reserve times for certain attractions and shows. They will also be able to use their smartphones to change their plans while at the park.

They will also be able to reserve viewing areas for fireworks and parades, as well as Disney character meetings.

The MagicBand will provide access to all the FastPass+ experiences selected and will serve as a connection to Disney’s PhotoPass program (PhotoPass is a photo taking, storing and sharing service).

The MagicBand will initially be made available to select Walt Disney World Resort hotel guests and guests who purchase other products, though Disney didn’t elaborate on which products those are.

Other guests will be able to use their standard ticket to access the benefits of MyMagic+, such as making FastPass+ selections on My Disney Experience.

“The MagicBand does not store any personal information — it contains a code that securely links to an encrypted database that associates the MagicBand with the benefits a guest has purchased,” Disney said in a statement. “Extensive measures are in place to protect the privacy of guests and the security of the personal information they choose to share.”

Guests are not required to participate in the MyMagic+ program or use the MagicBands, which can be disabled if lost. There is no additional charge for the MyMagic+ program.

“We’ll be testing, adjusting and adding features to MyMagic+ and My Disney Experience over time and will continue to make improvements based on our guests’ feedback,” wrote Staggs.