Costa Cancels Cruises Into August

Costa Diadema
Costa Diadema above

Costa announced a further pause for all its cruises until August 15, 2020, and the cancellation of all cruises in Northern Europe for the remainder of the 2020 summer season, according to a statement.

“The decision is linked to the uncertainty on the gradual reopening of ports to cruise ships and the restrictions that may still be in place for the movements of people due to the COIVD-19 global pandemic. In addition, the Company is also communicating the cancellation of all future cruises of the Costa Victoria,” the company said.

In the meantime, Costa said it is working alongside all relevant authorities to define health protocols for a potential restart of cruises as soon as possible.

Cruise restart protocols to go ‘way beyond’ other sectors

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The UK cruise sector is working closely with the government, public health bodies and maritime authorities on restart protocols that will go “way beyond” other sectors, according to Clia.

Andy Harmer, director of Clia UK & Ireland, said a focus on the resumption of air travel and safety measures at airports was being mirrored by cruise lines and ports.

In a column on Travel Weekly’s website, he said: “A lot of work is going on in the background to transform the experience of taking a cruise. The industry is working in collaboration with the government on a ‘door to door’ strategy – from the time of booking through to the passengers’ return home – that will go way beyond protocols in place or proposed for any other travel sector.”

He added: “Clia has been working closely with the Department for Transport, Port Health, Public Health England and the Maritime & Coastguard Agency to develop the roadmap to resumption – what will happen from the time of booking to embarkation at the port, onboard, ports of call, disembarkation and customer follow-up.

“We are also engaged with public health professionals as we review the customer journey, from minimising the likelihood of onboard cases by a screening of each guest before departure, through comprehensive onboard management and repatriation plans should case occur on board.”

Harmer welcomed comments made recently by the prime minister that cruise was a “great British industry” which would be supported by the government “in any way that we can”.

And he said plans for a pan-European framework should pave the way for the sector’s restart, adding: “We expect interim guidance from [joint action scheme] EU Healthy Gateways to be published this week, supporting the resumption of cruise activity in a coordinated way.”

A crucial part of the cruise restart: Lines and ports must agree on health protocols

Carnival Cruise Line ships in Cozumel, Mexico. As it works towards a restart, the cruise industry must work with port authorities and governments to agree on health protocols.
Carnival Cruise Line ships in Cozumel, Mexico. As it works towards a restart, the cruise industry must work with port authorities and governments to agree on health protocols.

As cruising looks to resume operations after the coronavirus-induced industry halt, it faces challenges unique to an industry in which the majority of its ships touch multiple nations on each itinerary.

CLIA global chair Adam Goldstein said in a conversation with Travel Weekly editors that the association is aware that it will be paramount for travel advisors to have clarity about when cruising can resume and what protocols will accompany that resumption.

Among the challenges the cruise industry faces is that each country will have its own set of rules and regulations to comply with. But Goldstein said this is not new for cruising, and he said CLIA is supporting its member cruise lines to put together protocols that should “meet the test of any international national health authority.”

“There’s never been a perfect harmony across the 1,000 destinations that cruise ships visit, and somehow we managed to work out a fairly seamless vacation environment,” Goldstein said. “This presents new challenges across every dimension. And while our aspiration is for the most harmonized global approach possible, it’s a complex world. Regions are quite different from one another. It’s possible we won’t end up with a perfectly harmonized Covid-19 world to deal with. But I don’t think there’s anybody more experienced, clever or determined to succeed in a global environment than the cruise industry, and that’s been well demonstrated over a half-century.”

CLIA CEO Kelly Craighead said that regulatory agencies worldwide have approached the cruise industry in different ways.

“Some of the challenges in the U.S. are different from the challenges we’re having [elsewhere],” she said. “In Europe in particular, the industry is welcome to participate in dialogue about thoughtful resumption protocols. In the U.S., with the CDC, we’re having some challenges with having that kind of engagement and dialogue with them.”

Craighead added that in Europe, “there is an interest from governments to reopen tourism, and cruising is considered an important part of that.”

Given those complexities, Goldstein said it is premature to say where CLIA members might first relaunch.

“We can’t comment for the authorities,” he said. “They’re dealing with a billion different things. Travel and tourism is one piece, and cruise is a very small piece of that piece.”

He also said that it is likely there will be the sequencing of cruise resumption in different regions.

“I just can’t say which will go first, second, third,” he said. “We also expect [cruises may be shorter] toward the beginning, they could go to fewer ports at the beginning. It will take time, and there will be an evolution back towards what we were doing pre-pause.”

Above all, right now, Goldstein said it is important for the industry to be ready to engage with governments around the world at any time.

“What concerns us is: would we miss opportunities to engage at the time when governments are prepared to engage with us?” he said. “So the message to the member lines is, ‘let’s be as ready as we can be as an association.’ It’s an everyday challenge we work through.”