MSC Cruises’ First Newbuilds Completes 20 Years in Service

MSC Cruises’ first new build is completing 20 years in service in 2023 as the MSC Lirica was delivered to the company on March 24, 2003.

Built-in France by the Chantiers de l’Atlantique shipyard, the 65,000-ton ship originally debuted in the Mediterranean.

Before kicking off its inaugural program in the region, the Lirica also became the first ship to be christened by Sophia Loren.

Later the godmother of all of the company’s newbuilds, the Italian actress named the vessel during a special ceremony in the Italian port of Naples.

In addition to the Mediterranean, the MSC Lirica also spent its first years in service sailing in the Caribbean – with U.S.-based cruises departing from Fort Lauderdale – and Northern Europe.

The vessel then debuted in South America in 2009 and in the Middle East, becoming the first MSC ship to sail a complete season in 2010.

In 2016, in another first for MSC Cruises, the MSC Lirica was repositioned to Asia for a series of year-round cruises out of China.

Upon returning to Europe in 2018, the 2,160-guest ship resumed its operations in the Eastern Mediterranean and sailed additional seasons in the Middle East.

As part of a €275-million refit plan called the Renaissance Program, the Lirica was enlarged and modernized in 2015.

After being cut in half at a drydock in Italy, the ship received a new 24-meter-long mid-section that allowed the addition of 194 extra cabins, a new lounge, a kid’s water park and more.

In addition to its new features, the MSC Lirica offers a two-deck theatre, a casino, a complete spa, four different restaurants, two swimming pools and more.

MSC Cruises to stretch Lirica class of ships/Hawke reassures agents as he takes on MSC role

By Hollie-Rae Merrick MSC Cruises to stretch Lirica class of ships

MSC Cruises is poised to announce a major refit of its 1,500-passenger Lirica class of ships.

Travel Weekly understands the ships will be cut and stretched, with up to 800 extra cabins being installed across the fleet.

The cruise line is focusing on ensuring its current fleet is of the highest standard and it is unlikely any new ships will be added within the next three years.

However orders for ships to be introduced after that period are expected to be placed soon.

The Lirica refit is likely to be part of the company’s strategy to build revenue from the UK market, and to help build greater brand awareness.

More balconies will be added to the ships during their refit in order to attract more UK customers.

One of the ships could also sail from the UK on a regular basis.

Hawke reassures agents as he takes on MSC role

By Hollie-Rae Merrick

Hawke reassures agents as he takes on MSC roleThe new UK managing director of MSC Cruises has insisted he is not looking to repeat a strategy he spearheaded at former employee Carnival UK.

Speaking to Travel Weekly on his first day in his new position, Giles Hawke moved to reassure agents that he wouldn’t be “coming in and slashing commission”.

When asked about commission, he said: “I think most of the big commission moves in the market have already been made. The market has been stabilised, discounting is largely gone.

“MSC is in a good place and well positioned and I don’t see going in to the market and slashing commission happening.”

He added: “You do different things at different companies. There isn’t a one size fits all model, whatever the industry you don’t move from one company to another and decide to repeat everything that you did before.

“To reassure travel agents, I haven’t come in here with a mindset to repeat everything I did at Carnival UK.”

Hawke reiterated the importance of travel agents in helping to raise brand awareness for MSC.

He said: “I want people going into travel agents and asking about MSC because they already have awareness and I also want travel agents to know what MSC is all about and to understand the brand.

“I think currently you ask 10 different travel agents to tell you about MSC Cruises and you get 10 different answers.

“I would like 10 agents and 10 answers that are the same.

“I’m in the listening, learning and understanding mode for the next few months – then working out how we market to customers and give them clarity and getting people’s minds more on the brand than they have ever been before.”

Giles said MSC had always been a very trade-focused brand, and maintained that would not change. He said the line would be doing more ship visits and fam trips for agents because agents represent a large proportion of MSCs sales.

In the short term, Giles said he would be meeting with key agents to hear their thoughts on MSC, he hopes to see a many agents as possible before the end of the year.