Marella Cruises is further extending the cancellation of sailings until September 30.
The Tui UK & Ireland line’s only ship sailing this summer will be Marella Explorer from Corfu from October 2.
The extension of the cancellations was blamed on on-going travel restrictions in the wake of the Covid-19 pandemic.
All cruises had previously been cancelled last month until at least August 27.
Passengers whose bookings are impacted by the changes will receive a refund credit and up to 10% incentive of the total value of their booking.
Alternatively, they can request a cash refund via an online form on the Tui website.
The company added: “Due to the on-going uncertainty customers with bookings due to depart in October can amend their cruise for free before the 31 July to any other holiday on sale until October 2021.”
Marella Cruises is extending the cancellation of all cruises until at least August 27.
The Tui brand blamed ongoing travel restrictions following the COVID 19 pandemic.
The line also confirmed that Marella Discovery will no longer sail the summer season with all itineraries from Palma cancelled until October 31.
A ‘90s v 00s Electric Sunsets’ themed cruise by Marella Explorer 2 from Newcastle on September 5 will also no longer go ahead.
Passengers affected by the extended cancellations will receive a refund credit and up to 10% incentive of the total value of their booking, or they can request a cash refund via an online form on the Tui website.
“All customers should have their refund credit and booking incentive within four weeks of receiving their cancellation email,” the company said.
The line is also extending its free amends policy so customers sailing in September and October on Marella Explorer or Marella Explorer 2 can amend their cruise free of charge before July 31.
This means they do not have to pay until closer to their new departure date.
Ship affected Homeport Dates affected
Explorer 2 Ex UK / Port of Tyne 31 Jul-27 Aug 2020
For the first time ever, Marella Cruises will base a ship in the United States as the Marella Discovery will sail from Port Canaveral in 2021.
The TUI-owned brand targeted at the British market will sail the Marella Discovery from the port beginning in Summer 2021, offering four new itineraries with 11 port-of-call visits.
“We’re excited that Marella Cruises has selected Port Canaveral as the homeport for its first-ever cruises from the United States,” Port CEO Captain John Murray said. “Today’s announcement is another endorsement that our ongoing investments in state-of-the-art terminals and commitment to excellence in cruise operations continue to earn the confidence of some of the world’s most successful cruise brands.”
Cruise bookings go on sale Thursday, Nov. 7, for 26 seasonal voyages from May 2, 2021, through Oct. 24, 2021.
The ship will sail from Port Canaveral’s Cruise Terminal 5.
“We’re really excited to be setting sail from the USA,” said Chris Hackney, Managing Director at Marella Cruises. “Expanding our program provides an opportunity for cruisers to sample the American Dream, and we’ve ensured there really is something for everyone, whether that’s a visit to Walt Disney World in Florida, an evening in New York, authentic jazz music in New Orleans or a rollercoaster in Busch Gardens. Offering our customers more choice and flexibility is at the heart of what we do.”
Customers sailing on Marella’s American Dream and Big Apple Adventure itineraries will enjoy an overnight stop in New York City. The Discovery will also visit Miami and Turks and Caicos on its Sunshine States and Sands itinerary. And customers can select seven- or 14-night options with an overnight stay in Tampa on the ship’s Floridian Favorites itinerary. Guests choosing one of the four itineraries also have the flexibility to extend their cruise ashore with available cruise-and-stay packages available in Orlando.
The Marella Discovery will make port-of-call visits to the Ports of Charleston, S.C., New York City, Freeport and Nassau, Bahamas, Norfolk, Va., Key West, Miami, Tampa, Fort Lauderdale and New Orleans.
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