Tag Archives: suspended sailings

P&O Cruises extends cancellation of sailings into November

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MV Britannia (2015) - Wikipedia
P&O Britannia

P&O Cruises has further extended its pause in operations until November 12 and cancelled two extended itineraries due to depart in January 2021.

The line’s last pause was in June until October 15.

The company said the extended pause in operations was “an acknowledgement of Foreign & Commonwealth Office (FCO) guidance” against taking ocean cruises.

Passengers booked on the cancelled cruises will receive an enhanced 125% future cruise credit or can fill in the website form for a refund.

P&O Cruises president Paul Ludlow said: “It is clear that whilst the guidance is in place it is not advisable for us to resume operations.

“As well as cancelling all cruises up until November 12, 2020, we will, sadly, also be cancelling Aurora’s Caribbean and South America Adventure and Arcadia’s world cruise.

“Given long-term planning, combined with the complexity and length of these long-haul itineraries and evolving border restrictions, we need to ensure that we adhere to the guidance as it stands. I know that these January cruises, in particular, are holidays of a lifetime and we are so sorry for the disappointment that these cancellations will cause.

“We continue to work in partnership with public health agencies at the highest level as well as Department for Transport; EU Healthy Gateways and Cruise Lines International Association (Clia), the world’s largest cruise industry association.

“We will follow all applicable guidelines to enhance our already stringent measures to keep our guests and crew healthy and well and we will not resume sailing until this approved framework is in place. Fundamentally, we will be adopting the best practice within the travel industry.”

He added: “The good news is that confidence in cruising is strong and we are seeing increasing and significant demand from our guests.

“We know that the FCO guidance is under constant review and we are hopeful that, as they are aware of the work the industry is doing, this will change before too long.

“We have invested significantly in new systems and technology to speed up the refund process and to date, we have refunded tens of thousands of guests, although it is heartening to see that the majority of our guests have opted for the FCC so they have a holiday to look forward to in the future.”

He also confirmed that the line will take delivery of new ship Iona “before the autumn”.

Marella Cruises extends sailing cancellations

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Marella Discovery 2 Cruise Ship | Marella Cruises | TUI.co.uk

Marella Cruises is extending the cancellation of all cruises until at least August 27.

The Tui brand blamed ongoing travel restrictions following the COVID 19 pandemic.

The line also confirmed that Marella Discovery will no longer sail the summer season with all itineraries from Palma cancelled until October 31.

A ‘90s v 00s Electric Sunsets’ themed cruise by Marella Explorer 2 from Newcastle on September 5 will also no longer go ahead.

Passengers affected by the extended cancellations will receive a refund credit and up to 10% incentive of the total value of their booking, or they can request a cash refund via an online form on the Tui website.

“All customers should have their refund credit and booking incentive within four weeks of receiving their cancellation email,” the company said.

The line is also extending its free amends policy so customers sailing in September and October on Marella Explorer or Marella Explorer 2 can amend their cruise free of charge before July 31.

This means they do not have to pay until closer to their new departure date.

Ship affected Homeport Dates affected

Explorer 2 Ex UK / Port of Tyne 31 Jul-27 Aug 2020

Explorer 2 Ex UK / Port of Tyne 05-Sep 2020

Explorer Corfu 31 Jul-27 Aug 2020

Discovery Palma 31 Jul-31 Oct 2020

Fred Olsen cancels cruises beyond May 23

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Fred Olsen Cruises | Fred Cruises

Fred Olsen Cruise Lines is extending the cancellation of sailings to an unspecified date beyond May 23 in the wake of the ongoing coronavirus pandemic.

The line will be assessing all upcoming cruises from May 23 in date order.

The first five sailings by European river cruise ship Brabant have also been cancelled.

The company announced on March 13 that all ocean cruise sailings would be paused until May 23.

The ocean fleet of four ships – Balmoral, Braemar, Boudicca and Black Watch – will remain in Scotland’s Firth of Forth, just outside the port of Rosyth, during the company’s pause in cruise operations.

Managing director Peter Deer said: “At this stage, I am not able to confirm a date when we can expect to resume normal operations, as what I don’t want to do is set an expectation and not be able to deliver what we promise.

“What I can say is that we are keeping a very close eye on the latest guidance from the relevant authorities, including the UK Government and Public Health England, as well as overseas policies.

“We are very clear on our position that we will not resume cruising until we know that it is safe for us to do so. The safety of our guests and crew is always our utmost priority, and this is especially true now.

“All guests on affected cruises will be notified with at least 30 days’ notice before their cruise was due to depart.”

He added: “It is regrettable that we won’t be welcoming guests back on board at the end of May as we had initially hoped, but we can’t wait to start sailing again as soon as the world is ready for us to do so.”