Norwegian Jade cruise interrupted by a mechanical problem

 Norwegian Jade by Dave Jones

Norwegian Cruise Line has cancelled a 10-day Norwegian Jade cruise that departed Miami on Nov. 16 because of a mechanical issue.

The ship is in San Juan, where it will disembark passengers on Tuesday, Nov. 20.

It had been scheduled to depart San Juan on Sunday night for St. Thomas on a cruise that was to include St. Kitts, Barbados, St. Lucia and St. Maarten.

After disembarking passengers, the Jade will sail back to Miami for repairs.

A Norwegian spokeswoman said the line is working to fly guests back to Miami and to points beyond, helping to modify travel arrangements to their final destinations.

Norwegian said guests will get a full refund of the fare for the abbreviated cruise and a 100% credit toward a future cruise.

“We are very sorry for the inconvenience and disappointment this unexpected situation has caused,” a statement said.

A Plethora of Norwegian Ships

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Norwegian Dawn on schedule for next voyage

Norwegian Dawn

The Norwegian Dawn is structurally sound and will sail its next scheduled cruise from Boston on May 22, Norwegian Cruise Line said on Wednesday.

The Dawn ran aground on the sea bed near Bermuda after departing King’s Wharf on Tuesday. Norwegian Cruise Line said there was a temporary malfunction of the steering system.

Later on Tuesday, the ship was refloated to Heritage Wharf in Bermuda to be assessed by a team consisting of cruise line personnel; an independent dive team; and inspectors from the Dawn’s classification society, DNVGL.

“The team confirmed the structural integrity of the ship, and the technical issue which caused the steering malfunction was identified and corrected,” Norwegian said Wednesday on its Twitter account.

The ship is expected to depart Bermuda at 3 p.m. on Wednesday and resume sailing to Boston.

All guests on the current voyage will receive a credit of 15% of their cruise fare to use toward a future sailing.