Carnival, Holland America will sail to Cuba as planned

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Carnival Fathom in Havana

Carnival Corp. said it understands the policy changes on Cuba that President Trump will announce in Miami today do not include any changes for cruises.

In a statement, Carnival said it is “pleased” that its ships will continue to sail to Cuba.

Carnival Cruise Line plans sailings from Tampa to Cuba starting later this month and Holland America Line recently announced plans to visit Cuba in the fall.

Trump is expected to end the ability of travelers to “self-certify” that they comply with rules for traveling to Cuba, which became the practice last year under President Obama.

“We will review the extent of the tightening of the travel rules, but our guests have already been traveling under the 12 approved forms of travel to Cuba since we undertook our historic first cruise to Cuba more than a year ago,” a Carnival Corp. statement said.

The first cruise to Cuba from a U.S. port in decades was by Carnival’s Fathom brand, which has since returned its single ship to P&O Cruises.

“Our experience in Cuba this past year has been extremely positive,” Carnival Corp. said. It also said other Carnival Corp. brands have applied to travel to Cuba.

Costa included Cuba on some itineraries from 1995 to 1998, before it was purchased by Carnival Corp. from its Italian owners.

Other cruise lines chimed in after Trump finished giving his speech in Miami.

“Based on the information shared today, we are very pleased to learn the news that cruises to Cuba will continue under the new guidelines laid out by the administration,” a statement from Norwegian Cruise Line Holdings said.

NCLH operates Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises, all of which sail to Cuba.

Royal Caribbean Cruises Ltd. also praised the new Cuba policy.

“Royal Caribbean is pleased there is no impact to any of our cruises to Cuba as announced in the new U.S. policy toward Cuba today,” said a statement from RCCL, whose Royal Caribbean International and Azamara Club Cruises brands make stops in Cuba.

Although cruise lines appear to have emerged unscathed from the Cuba policy review, the exact impact will depend on rule revisions forthcoming from the Treasury Department and other U.S. agencies.

“We will continue to review the full and exact scope of the policy changes and any updated regulations during the implementation period which may take several months,” RCCL said.

Both cruise companies emphasized that their shore excursion programs were already in compliance with Treasury regulations governing Cuba tourism.

Both also said that their cruises with Cuba in the itinerary are popular. NCLH said it has 70,000 bookings for future cruises that include Cuba. “We are delighted our guests will continue to have the opportunity to experience the wonderful culture and incredible history of Cuba.” the statement said.

Carnival Corp claims ‘medallions’ innovation puts it alongside Apple and Microsoft

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Carnival Corporation claims its new personalisation technology puts it on a par with global technology giants like Apple and Microsoft.

The world’s largest cruise operator, which owns brands including Princess Cruises, Cunard and P&O Cruises, unveiled its Ocean Medallion innovation today.

In what is believed to be a first for the travel sector, Carnival chief executive Arnold Donald is due to give a keynote at the prestigious CES consumer technology show in Las Vegas.

This is where all the major global technology brands go to showcase the new products they hope will take the world by storm.

Ocean Medallion has been devised by Carnival chief experience and innovation officer John Padgett, the man behind Disney’s MagicBands used in its Florida Disney world themepark.

MagicBands were touted as a game-changer for the themepark sector and much the same is being predicted for Ocean Medallion.

Padgett said: “It’s huge deal that Carnival is featuring at this [CES] tech show. This isn’t Carnival with Royal Caribbean and Norwegian.

“This is Carnival alongside the likes of Microsoft or Apple. So this isn’t about market share, it’s about us being in the vanguard to show how truly great the entire cruise industry is.”

Padgett said the technology will create an “experiential aura” around every guest that will trigger personalised information to be sent to them to enhance their holiday.

He said the technology is a step beyond MagicBands as it does not require the human wearer to do anything to make it work.

“Guests don’t need to swipe or tap the medallion. They just have to wear it as a pendant, bracelet or keyfob, and every single one will have a digital concierge looking out for them.

“It won’t stereotype or segment passengers; it will track what they engage in, in real-time, from the minute they book their holiday, and send them only information relevant to their interests and preferences,” he said.

“The more they engage, the better their experience will be.”

Padgett says it will change the cruise industry’s focus from the maximisation of on board revenue to the enhancement of a customer’s personalised holiday experience.

In doing so, he believes guests will, by default, spend more money, either on the ticket price due to the perceived greater value of a cruise holiday, or by spending more on board as hassle, distractions and friction are eliminated.

The Princess Cruises line will be the first brand to offer the new technology before a roll out across Carnival’s brands.

Princess Cruises’ Regal Princess will adopt the new ‘Ocean Medallions’ in November 2017, with Royal Princess and Caribbean Princess following next year.

Fathom’s Dominican Republic cruises to add Cuba call

Carnival’s Fathom, ex-P&O Adonia

Fathom, Carnival Corp.’s social-impact cruise line, has been given permission to visit Cuba on cruises scheduled to go to the Dominican Republic.

Fathom will offer a port call in Santiago de Cuba, on the island’s southeast coast, on six cruises next year that primarily go to Amber Cove, Carnival’s port in the Dominican Republic.

The seven-day cruises will take place during the weeks of February 26, March 12 and 26, April 9 and 23, and May 7. Prices start at $599 per person.

The cruises depart Miami on Sundays. Fathom said the Santiago de Cuba port call will occur on Tuesday from 9 a.m. to 6 p.m. Travelers already booked for those cruises will need to add a $75 Cuban visa.

Fathom’s ship, the Adonia, already sails every other week to Cuba with stops in Havana, Cienfuegos and Santiago. Prices for those cruises start at about $1,900 per person.

In November, Carnival Corp. said that Fathom is discontinuing cruise operations next June. The Adonia will be returned to the P&O Cruises  fleet.