Carnival reshuffle ‘will help differentiate P&O and Cunard’

The reshuffle of Carnival UK’s leadership team will help to create “better brand focus and differentiation” between sister brands P&O Cruises and Cunard.

Speaking at the Clia Cruise Forum in Tilbury, David Dingle, chairman of Carnival UK, said the changes would be particularly beneficial to Cunard in helping to drive international growth for the brand.

In August the line revealed Gerard Tempest, formerly chief commercial officer for Carnival UK, was to leave the company. In his place positions were created at the helm of P&O, with Paul Ludlow put in change, and Cunard, a position which is still being recruited for.

Dingle said all businesses should constantly be under review to ensure their efficiency and development.

He said: “In the UK we went through a period where we tried to create as much organisational synergy for our brands as possible because through that you have greater efficiency, particularly cost efficiency.

“You have to be careful to differentiate still. Going round full circle again (reviewing the business and changing the leadership team) we believe it’s time to drive the brands harder, particularly for Cunard.

“We want to grow the international sourcing of the brand so we have to have much greater brand focus so that’s why we want to have some really brand specific leadership.

“We continue to develop the P&O brand and we’ve revitalized it over the past months and now we want to move forward and capitalise on that and dare I say think about what the next P&O cruises new ship might look for, should we decide to order it.”

Southampton’s QEII cruise terminal set for £5m upgrade

A £5 million revamp of Southampton port’s QEII cruise terminal will begin this winter.

ABP Port of Southampton and Carnival UK are jointly funding the improvements.

The work is being carried out over two phases in 2015/16 and will include a ship-to-shore walkway to replace the existing one, which was initially installed for Cunard’s Queen Mary 2.

This will ensure a greater range of ships can use the terminal with new technology, improving passenger flow and experience.

The terminal upgrade will also include improvements to the existing check in, baggage and passenger X-ray areas, installing a new 46-person lift and re-organising the passenger drop-off area.

The first phase of the work is due to be completed in spring 2016. The second phase, which includes the installation of the new walkway, will be finalised in winter 2016.

ABP Southampton director, Nick Ridehalgh (pictured), said: “The number of cruise passengers coming through Southampton’s port continues to rise, with 1.75 million expected to pass through this year.

“It’s therefore vital that we ensure our facilities are in the very best shape to accommodate these passengers and that they are laid out in a way that gives people a seamless and stress-free start to their holidays.”

Carnival UK port services and government affairs director, Steven Young, said: “We are delighted that these works, following on from recent improvements to both the Ocean and Mayflower cruise terminals, will give our guests a consistent and improved experience regardless of the terminal at which they join or leave the ship.

“As well as Cunard and P&O Cruises other Carnival brands including Princess, Holland America and Aida will benefit.”

Cunard releases details of upcoming QM2 refurb

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The Queen Mary 2 is getting 30 solo cabins.

Solo cabins and extra Britannia Club balcony staterooms being added to Cunard Line’s Queen Mary 2 will pay tribute to the liner’s art deco heritage while adding luxury touches, Cunard said in releasing details about the ship’s refit.

Fifteen solo cabins and 30 more Britannia Club rooms will be added to the ship in a 25-day refit scheduled for June 2016.

The designs will include softer color tones to enhance the feel of space and new contemporary carpet patterns inspired by the geometric diamond designs on the original Queen Mary, Cunard said.

Nine of the 15 solo cabins will be on Deck 2. Six larger single staterooms to be built on Deck 3L will feature two circular windows with bench seat cushions and a central console table.

“Catering to the changing tastes of our guests is a priority at Cunard,” said Richard Meadows, president of Cunard North America. He cited U.S. Travel Association figures showing that solo travelers comprise about 23% of all leisure travelers.

Meadows said Cunard was seeing strong demand for the Britannia Club accommodations, as well.