Don’t shake hands with the captain!

Cruise ships said to have banned greeting because of fears contagious stomach viruses could be passed on

  • Cruise ship captains have been warned against shaking hands on deck
  • It is feared that shaking hands can pass on the infectious Norovirus
  • Crystal Cruises admitted the new rule was designed to prevent disease
  • The company said two of their boats were hit by Norovirus since 2008

Dining at the captain’s table is, for the lucky few, perhaps the glamorous highlight of a luxury cruise.

But having donned your dickie bow for the big night, don’t be surprised if he doesn’t stretch out a gold-braided arm in greeting.

For some cruise ships have banned passengers from shaking hands with the captain amid fears over highly contagious stomach viruses being passed on.

On-board outbreaks of norovirus have turned many a cruise into a nightmare for holidaymakers, leaving them suffering chronic vomiting and diarrhoea.

The bid to prevent it being passed to captains at dinners, cocktail parties and receptions was noted by Margaret Thatcher’s official biographer Charles Moore when he went on his first cruise recently.

Writing in The Spectator magazine about his time on board the £225 million, 1,070-passenger Crystal Serenity on a 12 day, £3,700 per person cruise from Lisbon to London via the west coast of France, he said: ‘Every effort was made to look after us courteously. Modern standards, however, put things under some strain. ‘As our voyage neared its end, the daily ship newspaper, Reflections, delivered to the door of our cabin (‘stateroom’) said: ‘All guests are cordially invited to join Captain Birger J Vorland and Crystal Society Hostess Isabell Wagner in the Palm Court at 7.45pm.

‘While the captain is pleased to meet you, he and the other staff receiving you refrain from shaking hands in order to provide the most effective preventative sanitary measures’.’

Yesterday a Crystal Cruises spokesman said: ‘It used to be, back in the day, that the captain would shake everyone’s hand. But because norovirus is spread so easily it’s just standard now that when the captains are greeting lots of people they don’t shake hands.

‘They are not being rude, it’s a preventative measure. It’s been the case on our two ships since at least 2008.’

Whether or not passengers can shake hands with the captain is down to individual cruise lines, say the Cruise Line International Association (CLIA).

A Cunard spokesman said: ‘While I was on Queen Mary 2 last week the captain shook hands with passengers attending the many cocktail parties that were held.’

A CLIA spokesman insisted norovirus outbreaks on cruise ships are uncommon, affecting ‘just 1 out of every 12,000 cruise passengers’.

He said: ‘You are 750 times more likely to get norovirus on land than on a cruise ship.’

Standard procedures for CLIA cruise lines to follow when a guest on board is suspected of contracting the gastrointestinal illness include regularly sanitizing door handles, railings and elevator buttons, providing hand sanitizers to passengers during their cruise, and sending public health specialists as well as additional medical personnel to ships as required.

The CLIA spokesman said: ‘Norovirus can remain viable on hands for hours thereby giving hands the potential to spread the infection both directly and indirectly. ‘Hand washing is therefore the single most important procedure for preventing the spread of infection.’

Queen Mary 2 to get major refurbishment in 2016

NEW YORK — At an event commemorating the 175th anniversary of Cunard, the line’s North America president, Rick Meadows announced some additional features and major refurbishments for the 11-year-old Queen Mary 2 to be added during a 25-day drydock next year.

The flagship of Cunard Line will for the first time get 15 single-occupancy cabins. During the drydock, workers will also install 30 more Britannia Club Balcony staterooms that come with anytime dining privileges in the Britannia restaurant.

A unique feature of the Queen Mary 2, the dog kennels, will be expanded. Currently there are accommodations for 12 dogs or cats and another 10 kennels will be added.

Also coming will be a statuary lamp post and fire hydrant in the dog walking area, a feature first introduced on the QM2’s flagship predecessor, the Queen Elizabeth 2.

Parent company Carnival Corporation chairman Micky Arison, CEO Arnold Donald, Cunard CEO David Noyes, Holland America Group CEO Stein Kruse and Carnival Cruise Line president Christine Duffy were among the company executives who joined travel agents, former Cunard officers, descendants of the line’s founder Samuel Cunard and media in celebrating Cunard’s anniversary.

Commodore Ron Warwick (Ret.), the first master of the Queen Mary 2, with Valerie Wilson Travel International co-president Jennifer Wilson and Cunard North America President Rick Meadows at the celebration of the 175th anniversary of Cunard. The Queen Mary 2 is in the background, just above Wilson. Photo Credit: Arnie Weissmann
Commodore Ron Warwick (Ret.), the first master of the Queen Mary 2, with Valerie Wilson Travel International co-president Jennifer Wilson and Cunard North America President Rick Meadows at the celebration of the 175th anniversary of Cunard. The Queen Mary 2 is in the background, just above Wilson. Photo Credit: Arnie Weissmann

 The Queen Mary 2 herself also made an appearance, pausing in New York Harbor to put on a light show for the crowd before heading out on a transatlantic crossing.

Other new features will be announced later. The QM2 is scheduled to emerge from drydock June 21, 2016.

Arnie Weissmann contributed to this report.

This Ship Now: Cunard Line’s Queen Mary 2

Queen Mary 2

The golden age of Atlantic Ocean crossings recalls images of elegant ladies arriving with huge steamer trunks, filled with elegant gowns and jewels, for their journey by sea. The jet plane might have taken over most trans-Atlantic journeys of today, but that doesn’t stop golden age-style romance and adventure from continuing onboard Cunard Line’s Queen Mary 2 (QM2). Fascinating displays of photographs, artwork and memorabilia remind QM2 guests of the line’s 175 years of service as they become a part of Cunard’s historic role in trans-Atlantic crossings.

QM2 is defined as an ocean liner rather than a cruise ship. And although a large percentage of its passengers are taking a leisure trip across the Atlantic, there are some who sail with the intention of relocating, accompanied by their life’s possessions and sometimes even their pets. Therefore, the QM2 carries a mix of passengers from many countries, celebrating significant occasions, moving to new homes and jobs or just enjoying a relaxed, civilized way to travel between North America and Europe.

On my June cruise, some first-time North American guests were intimidated by the stringent dress codes — three formal nights on a weeklong crossing, some with themes including a masquerade ball. Anyone wishing to be truly casual on a formal night is restricted to the Kings Court buffet restaurant and the Winter Garden. Those who attended the formal nights in the Britannia Restaurant, however, mingled with guests wearing everything from cocktail dresses to full black-tie attire.

The Britannia staff was exceptionally warm and accommodating, and the menu was an interesting mix of English classics with continental selections. At lunch and dinner, Canyon Ranch SpaClub selections are denoted with nutritional information, and the line aims to accommodate special dietary needs, from vegetarian to gluten-free.

Kings Court is plentiful and varied, too. Its table configuration, with screened nooks, creates intimate spaces, but it also produces a wandering clientele as they search for their table companions. The buffet is set up in a series of rooms, and it took some guests a day or two to discover the adjoining Chef’s Galley for healthy breakfasts and lunchtime burgers and sandwiches.

Many opted for the large Golden Lion Pub, where shepherd’s pie, a ploughman’s lunch and fish and chips provide English comfort food. Those who chose to pay the very reasonable a la carte rates at  Todd English Restaurant enjoyed exquisite meals, which were beautifully presented and served.

Trans-Atlantic crossings without ports of call are very different from other voyages. Even in summer, the winds and chill of the open sea limit time spent on deck. So the 2,600-passenger QM2 — with the highest space to passenger ratio in the cruise industry — becomes the world to its passengers for a week. They swim in its enclosed pools, line up in the mornings for tickets to the planetarium and attend enrichment lectures, concerts and classes, which range from Internet techniques at the Apple Learning Centre to elaborate napkin folding. There are readings of plays by the Royal Academy of Dramatic Art, games of bridge, traditional afternoon tea, an outstanding library, movies, ballroom and Latin dancing classes, films and challenging trivia contests.

The Canyon Ranch SpaClub and fitness rooms deserve special mention — they are outstanding. Classes from stretch to yoga and Pilates are held in additional public rooms, but the areas designated for individual fitness are very well-equipped and in use from early morning until closing. The spa offers a broad range of treatments, including chiropractic sessions, acupuncture and noteworthy reflexology. The facilities include a marvelous steam room with mosaic-tiled individual recesses.

Accommodations are especially important during a crossing with no time spent on shore, and QM2 has choices from 157-square-foot inside cabins, some looking onto the atrium, to two-level Queens Grill duplex apartments, measuring up to 1,566 square feet. Two Grand Duplex suites offer 2,249-square feet of space, including individual kitchens and exercise equipment.

Spending a whole week onboard creates a special relationship between passengers and the ship. Both first-timers and passengers who cross every year tend to be proud of their part in the decades of maritime history QM2 represents.