Tag Archives: royal caribbean international

Royal Caribbean’s Oasis of the Seas Set to Resume Cruise Service

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After a 17-month pause, the Oasis of the Seas is back in cruise service for Royal Caribbean International.

Sailing on its first post-pandemic commercial cruise later today, the first Oasis-Class vessel is launching service from Bayonne, in the New York region.

Based in New York the first time, the vessel is now offering a series of seven-night voyages to the Bahamas.

Through the end of October, Oasis is making weekly visits to Nassau, Port Canaveral and Perfect Day at CocoCay – Royal Caribbean’s private island in the Bahamas.

Home to North America’s tallest waterslides, the popular port of call features unique attractions and saw a $250 million transformation in 2019.

After the New York program, the Oasis is repositioning to Miami for the winter season. Through December, the vessel is sailing alternate itineraries to the Eastern and Western Caribbean, including stops in Mexico, Honduras, St. Maarten and Puerto Rico.

One of the world’s largest cruise ships, the 2009-built Oasis of the Seas has a capacity for over 5,400 guests.

Built-in Finland, the vessel introduced a groundbreaking design that is highlighted by features such as Central Park, a park with real plants, surrounded by shops and restaurants. 

The vessel also has its public areas divided into seven different zones, known as neighbourhoods. Each one of them has a different appeal, with unique attractions. The BoardWalk, for instance, reproduces a seaside pier, with a carousel, carnival games, retail outlets and eateries.

The Oasis of the Seas was also the first ship to feature a dancing-waters theatre, a zip-line and a moving bar.

In 2019, the vessel underwent a $165 million refurbishment in Spain as part of the Royal Amplification program.

After a two months period in drydock, the ship emerged with new additions, such as the tallest slide at sea – Ultimate Abyss; The Perfect Storm trio of waterslides; a reimagined Caribbean pool deck; and new kids and teens spaces.

The Oasis of the Seas is the 14th Royal Caribbean ship to resume service since the COVID-19 pandemic operational pause.

The ship is also the tenth to return to service for the operator in the United States after the Freedom of the Seas became the first ship to do so in July.

With a 25-ship fleet, Royal Caribbean plans to have 21 vessels in service by the end of the year.   

Royal Caribbean Appoints Asia Pacific Director of Sales

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Royal Caribbean has announced the appointment of Kenneth Yeo as its regional director of sales for the Asia Pacific. The company said that the position is new and designed to drive growth in the region.

Yeo, who brings over two decades of commercial experience across diverse industries, will lead the trade, corporate, and retail sales teams based in Singapore, supporting the Asia Pacific region. He will also work closely with the trade marketing, and operations divisions.

Royal Caribbean said it has enjoyed exceptional engagement with its trade partners in recent years – working closely to deliver strong promotional campaigns, enabling valuable guest support, and navigating the challenges resulting from the COVID-19 pandemic. Yeo will continue to build on this as the company gears up to progressively return to service across the region.

 Angie Stephen, managing director, Asia Pacific, Royal Caribbean International, said: “It is time to expand our senior leadership team and we are thrilled to welcome Kenneth onboard. His wide-ranging experience and leadership roles – both locally and internationally – together with his understanding of the diverse needs of consumers across the region will be invaluable to Royal Caribbean. The region holds tremendous opportunity for growth. Kenneth will be key to driving collaboration with our trade partners, who remain instrumental in providing added value to us and our guests.”

Yeo also commented: “Embarking on this journey with Royal Caribbean is certainly a career-defining moment for me. I look forward to steering the team to even more extraordinary wins, building on our successes to further the growth of the cruising industry amidst and beyond the COVID-19 pandemic. Cruising is back and will be better than ever.”

CRUISE LINES MOVE CUSTOMERS TO OBEY GOVT CAPACITY LIMITS

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Cruise lines have begun moving customers over to future sailings to stay within government capacity limits after restrictions on the number of guests allowed on board were extended.

The Department for Transport confirmed on Tuesday (15 June) rules capping guest numbers on domestic cruises at 1,000 people or 50% of ship capacity, (whichever is lower), could remain in place until 19 July.

Limits were due to be lifted on 21 June under the next stage of the government’s “unlocking roadmap” but a four-week delay was announced by Boris Johnson at the start of the week.

In response, lines have taken steps to stay within the regulations and have been contacting customers about switching sailings to later in the summer.

In a statement on Friday (18 June) Royal Caribbean International said it had been “working collaboratively” with the UK government in the build-up to its return to UK service next month and that its “guest capacity and protocols on board are all in line with the current recommendations”.

“In line with the most recent government announcement, unfortunately, we had to move some guests on our first sailings to a future sailing later in the season. We are excited to sail and can’t wait to welcome our first guests onboard,” the line added.

Royal’s announcement followed that by Fred Olsen, whose director of product and customer service, Clare Ward, said as the line “had already planned to sail with a reduced capacity” for its initial programme of Welcome Back itineraries, “only a small number of bookings were affected, and only on one sailing”.

“We contacted all guests on the affected cruise, giving them the opportunity to move to one of our other, longer, British Isles sailings. This offer was well received, and as such we do not need to make any further changes in light of the extension to restrictions,” said Ward.

Earlier in the week, MSC Cruises also confirmed plans to switch guests over to future sailings, saying in a statement “a number of UK guests who have booked a cruise departing after 21 June but before 19 July may need to be assisted to rebook on a sailing departing after the restriction is removed”.

MSC said it was “disappointed” with the government’s delay in easing restrictions in England and “had fully expected” measures to be lifted.

“Whilst still seeking further clarifications from the relevant authorities and continuing to monitor for developments, the company will initially begin by contacting those affected guests due to embark between 23 June and 26 June,” the line said.

MSC said it had adopted “a fair criterion based on the earlier date of booking” so the first 1,000 guests booked would keep their places on board.

“MSC Cruises looks forward to the eventual easing of Covid restrictions in the UK so cruising can play a bigger role in the vital restart of British tourism and its contribution to the economy, and it can offer more UK residents that safe and richly deserved holiday option this summer,” the line added.