Royal Caribbean and STB in Marketing Deal to Promote Singapore

Royal Caribbean International has signed a first-ever multi-million  dollar  marketing  collaboration  with the  Singapore  Tourism  Board  (STB)  and Changi Airport Group (CAG) to promote cruising out of Singapore and, in turn, attract the cruise line’s largest number of overseas fly-cruise guests here.

The tripartite collaboration – which runs between 2015 and 2018 – is estimated to pull in over
170,000 overseas visitors to Singapore to sail on Royal Caribbean’s cruises over that period, resulting in a projected growth of over 50 percent.

This will be done via a series of marketing campaigns, research studies and channel development activities, such as partnerships with the media and trade, in markets not only within Asia such as India, Indonesia, Malaysia, the Philippines, China, Hong Kong, Japan, Korea and Taiwan, but also beyond the region in Australia, Europe and North America.

Royal Caribbean also plans to increase its number of sailings from Singapore during this period to over 40 a year. Currently, the cruise line’s 3,840-guest Mariner of the Seas makes around 30 voyages annually. Her next Singapore season which will be the largest ever starting from this

October will feature more long cruises of seven to 15 nights, aimed at attracting more overseas fly-cruise guests.Sean Treacy, Managing Director, Singapore and Southeast Asia of Royal Caribbean Cruises Ltd. said: “Having deployed ships here regularly for the last seven years, Royal Caribbean now looks
forward to its next phase of significant growth in Singapore. Our three-year deployment plan is our strongest commitment ever to this market and we see great potential in Singapore as a
source market and regional cruise hub. We highly appreciate this collaboration which will be a tremendous support for our business goals in Singapore and Southeast Asia, as well as the strong efforts of the Singapore Government for being so proactive in driving the cruise business in the country.”

Said  Neeta  Lachmandas,  Assistant  Chief  Executive  (Business  Development  Group),
Singapore Tourism Board: “The tripartite collaboration is a significant development not just for Singapore but also for Southeast Asia. We hope Royal Caribbean’s commitment will inspire new cruise itineraries around the region to offer more reasons for travellers to take to cruising, and also motivate our neighbouring ports and destinations to invest and realise fully the tremendous potential of the Asian cruise industry.”

Providing a link between Royal Caribbean International, Singapore and its regional neighbours is Changi Airport’s strong connectivity to 320 cities worldwide, along with some 6,700 weekly flights, giving Singapore a strategic advantage to effectively tap fly-cruise traffic from across the globe and serve as a cruise hub for Asia.

CAG’s Senior Vice President for Market Development, Mr Lim Ching Kiat, said: “This collaboration represents the synergistic efforts by CAG, Royal Caribbean and STB to effectively tap fly-cruise traffic from across the globe and serve as a cruise hub for Asia. Changi Airport will continue to  leverage  on  its  network and  work with airlines  and  travel  agents to  promote fly-cruise packages through Singapore.”

Royal Caribbean discounts shore excursions in promotion

 

Royal Caribbean International said shore excursions booked this weekend will be discounted by up to $150, in celebration of a new initiative.

The line has reorganized its 2,800 shore excursions into seven themed groupings: Active Adventures, Family Connections, Royal Tour Challenge, Culture and Sights, Culinary Delights, Caring Discoveries, and the Royal Premium Tour Collection.

Royal Caribbean said that excursion bookings from Aug. 14 through Aug. 16 for sailings departing after Sept. 13 will be entitled to an onboard credit for shore excursions of $75 per stateroom for interior and oceanview cabins and $150 per stateroom for balconies and suites. The offer applies to cruises of five nights or longer.

The offer excludes China departures and Ovation of the Seas sailings departing Dec. 15, 2016, to Jan. 23, 2017.

Royal Caribbean’s Suite Class product includes butler service

Royal Caribbean International said that for the first time in its history it will offer butler service in some of its top-end suites.

The cruise line made the disclosure in announcing the details of its Royal Suite Class product in 2016.

Suite Class debuted earlier this year on Celebrity Cruises, and Royal executives have said it was coming to Royal Caribbean, as well.

In the top level of Royal Suite Class, called Star Class, guests will receive the services of a butler whose training will be certified by the British Butler Institute. Rather than calling them butlers, however, Royal Caribbean refers to them as Royal Genies.

The Star Class encompasses the high-end two-story Royal Loft Suite, the Owner’s Loft Suite, the four bedroom Family Suite, Grand Loft Suite, Sky Loft Suite and two bedroom Aqua Theater Suite. Other suites will be included in the Sky Class and Sea Class levels.

Royal Suite Class will use the existing suites on Royal’s Oasis- and Quantum-class ships, but package or add amenities and privileges into the fare for those suites.

In addition to the butlers, the amenities at various levels could include free Internet service; special linens and mattresses; bath and beauty products; access to the Coastal Kitchen restaurant; priority reservations for private cabanas at Royal’s private resort in Labadee, Haiti; a separate sun deck; and reserved VIP seating for entertainment productions.  Also included will be complimentary specialty dining; an ultimate beverage package; and inclusive gratuities, Royal said.

Reservations for Suite Class can be booked on cruises beginning in May 2016.