Tag Archives: Valiant Lady

Virgin Voyages has delayed the launch of its third ship Resilient Lady

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The vessel had been scheduled to operate from Athens from mid-August

The vessel has been scheduled to operate from Athens from mid-August but will now not launch until the second quarter of 2023.

Virgin Voyages said the delay at the yard in Genoa “was not anticipated”, adding: “Resilient Lady will remain in Genoa getting onboard work completed, hitting the high seas next spring.”

It added: “Virgin Voyages did not land on this decision lightly, and despite making tremendous strides alongside the cruise industry as a whole, the brand is not immune to the global challenges the world is facing. 

“This includes supply chain obstacles, a level of regional uncertainty for international travellers in countries in Eastern Europe, crewing challenges based on government regulations and restrictive Covid entry requirements back into the US.” 

Passengers and agents are due to be informed of refunds and compensation advice in the next few days.

This includes a 200% Future Voyage Credit (FVC) or a full refund of the amount paid, plus 25% FVC.

Those that choose the 200% FVC and rebook in 2022 will get the option of another free voyage, excluding taxes and fees. There will also be assisted with travel changes and penalties.

Agents will have their commission protected on funds already paid. 

Virgin Voyages has apologised to guests sailing on Valiant Lady

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Valiant Lady seeking into the Port of Liverpool photo credit Spacejunkie2

Virgin Voyages has apologised to guests sailing on Valiant Lady this week and will offer them a free European voyage this summer, after an onboard medical emergency and overboard incident delayed the ship’s return to Portsmouth as well as its subsequent sailing, which had been due to depart from Portsmouth on Friday (1 April).

During the early hours of Thursday morning (31 March), the ship’s crew were alerted to reports of a guest going overboard, sparking an “extensive” search and rescue mission.


“We are deeply saddened by this news and our thoughts are with this passenger’s family and loved ones,” said the line in a statement issued to TTG. “Our investigation has indicated this was an intentional act and no foul play is suspected.”


Earlier in the voyage, another guest suffered a non-Covid-related medical emergency requiring airlift and shoreside care, delaying the ship’s arrival in Lisbon.


“We’re very happy to report that this person is doing well,” said the line. “As a result of seeking timely medical care for this passenger, we did experience a delay in arrival to Lisbon of several hours. Virgin Voyages did not market this port as a two-night stop, the itinerary was a morning arrival and late debark.”

The line said the combination of the two incidents meant the ship, which had been due to sail a three-night Long Weekender in Zeebrugge itinerary from Portsmouth on Friday, was now due back in the UK “no sooner than 6pm on 1 April”.


This has forced the line to delay embarkation for the ship’s next sailing until the morning of 2 April.

“As a gesture of awareness that some were disappointed, we are offering all sailors [guests] a free voyage this summer in Europe onboard either of our ships, Valiant Lady or Resilient Lady,” said Virgin Voyages.


The line added: “We set ourselves a very high standard and in this case, we have fallen short on some things – we are very sorry the experience for some has not been ideal.


“While not everything is in our control, including global supply chain challenges, the weather, or medical emergencies, we remain focused on the sailor [guest] experience and knowledge we need to keep improving.”

Virgin Ready for Second Ship; Bookings Up 70%

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Virgin Voyages has confirmed its second ship, the Valiant Lady, will start sailing this March in the UK.

Speaking of the arrival of Valiant Lady to the UK, Tom McAlpin, CEO of Virgin Voyages, said: “Following the success of our first ladyship, Scarlet Lady, we are so excited to debut Valiant Lady this March and begin our European tour. The lifting of UK travel restrictions has already shown promising signs with 70% uplift in bookings since December – and we can’t wait to welcome Sailors onboard!”

The company is showcasing the new ship Tilbury and Liverpool, where fans are invited to wave her in before the company kicks off bookable European sailings from Portsmouth in March and a new homeport in Barcelona in May.

Sir Richard Branson added: “Virgin Voyages has been a dream in the making since my 20s, and today is a momentous day launching our second ladyship, Valiant Lady. It’s exciting to be able to celebrate our continued growth as a brand that’s on a mission to voyage like no other. In our five decades in business, Virgin has always sought to offer our customers something extra special, and Virgin Voyages has worked tirelessly to do just that.”

For a limited time, Sailors can book any voyage on any ship and get 20% off along with a $100 toward their prepaid Bar Tab, plus an extra 10% off if they pay in full.