Virgin Voyages Cancels Scarlet Lady Cruise

Virgin Voyages Cancels Scarlet Lady Cruise

Virgin Voyages recently cancelled a cruise on board the Scarlet Lady that was scheduled to sail from Miami on April 19, 2026.

According to a statement sent to booked guests, the sailing will no longer go ahead due to a full-ship charter.

“It looks like your Scarlet Lady sailing on April 19, 2026, has been privately chartered. We’re truly sorry for the impact this has on your plans, and we’re here to make it right,” Virgin Voyages said in the letter.

As part of its 2025-26 season in the region, the Scarlet Lady was scheduled to offer a seven-night cruise to the Eastern Caribbean.

Sailing from Virgin’s Terminal V in Miami, the itinerary included visits to Puerto Plata in the Dominican Republic, San Juan in Puerto Rico and Tortola in the British Virgin Islands.

Affected guests are being offered two options, including rebooking their cruise to the Resilient Lady’s April 18, 2026, cruise.

According to Virgin, the ship is set to offer the “San Juan & Dominican Dreams” itinerary, which also sails for seven nights and features visits to Puerto Plata and San Juan, as well as Bimini in the Bahamas.

Passengers will get the same cabin category on the new booking, with their original paid fares protected, the company added.

If the new voyage costs less than the original booking, Virgin said it will refund the difference to the original form of payment.

All promotions from the initial booking, including Bar Tab bonuses, will also carry over to the sailing onboard the Resilient Lady.

Some cabin categories are also set to receive the company’s Sailor Loot onboard credit as “a thank you for sticking with us.”

The company is also offering similar perks to guests who opt to change their booking for other seven-night cruises in the Caribbean.

Lastly, passengers will be able to cancel their bookings to receive a 100 per cent Future Voyage Credit or a full refund.

Virgin’s Scarlet Lady Returns to Europe

Virgin’s Scarlet Lady Returns to Europe

The Scarlet Lady recently returned to the Western Mediterranean as part of Virgin Voyages’ summer deployment in Europe.

After crossing the Atlantic earlier this month, the 2020-built vessel arrived in Barcelona for the season on May 18, 2025.

For its first voyage in Europe this year, the ship embarked on a seven-night itinerary to Spain and France.

Sailing round-trip from Barcelona, the cruise included visits to Cannes, Ibiza, Palma de Mallorca and Ajaccio.

Over the next two months, the Scarlet Lady offers a series of seven- to 11-night itineraries in the Western Mediterranean, including Virgin’s “Spanish and Italian Hot Spots” voyage.

The seven-night cruise departs from Civitavecchia, a port near Italy’s capital city of Rome, and sails to five destinations in three countries.

Before arriving in Barcelona, the open-jaw itinerary is set to visit Naples, Palermo, Ajaccio and Marina di Carrara.

The Scarlet Lady is then set to reposition to Northern Europe in late July for cruises departing from Portsmouth, England, and Reykjavik, Iceland.

Itineraries include visits to the British Isles, Scandinavia, Western Europe and the North Sea destinations.

Before repositioning back to North America for the winter, the Scarlet Lady returns to the Mediterranean in late September for a short fall season.

Concluding its European deployment, the 2,770-guest ship then kicks off a trans-Atlantic crossing to PortMiami in mid-October.

As part of its 2025-26 winter deployment, the Scarlet Lady offers four- and five-night cruises to the Caribbean and the Bahamas. Most of the sailings also feature a visit to Virgin’s exclusive beach club in Bimini.

In addition to the Scarlet Lady, a second Virgin Voyages ship, the Resilient Lady, is also offering cruises in Europe this year.

Sailing from Piraeus, Greece, the vessel offers itineraries to the Eastern Mediterranean that highlight the Greek Isles and the Adriatic.

Virgin’s Brilliant Lady Will Be Delayed

Virgin Voyages today announced its fourth ship, the Brilliant Lady, will face a delayed introduction.

“Despite careful planning, we are facing unexpected construction, supply chain and staffing challenges that have delayed the introduction of Brilliant Lady,” the company said in a statement.

“We want to make sure that when the ship launches, we can deliver the standards our Sailors have come to expect from an award-winning brand like Virgin Voyages.”

Originally set to launch later this year, the ship’s launch date will be determined soon, the company said.

Guests with bookings that have been cancelled will receive generous offers along with exclusive rebooking perks and on-board credit once the new date is announced, the company said.

“We’ve built a brand that has taken the industry by storm, but even the strongest businesses face unforeseen challenges every now and then,” said Michelle Bentubo, SVP of Service Excellence and Travel Operations.

“We are sorry that our Sailors and First Mates who were excited about Brilliant Lady will have to wait a little bit longer for her launch. We know they will love the new itineraries as much as we do, and we look forward to welcoming them onboard.”

Always wanting to do right by its Sailors and travel advisors, Virgin Voyages will offer anyone impacted by the new itineraries price- and promotion-protected options to rebook and receive $300 – $600 USD in Sailor Loot or a full refund. Travellers wanting to experience one of the exciting new ports can take advantage of 30% off Med 2024 voyages and up to a $600 Bar Tab when they book by Sept. 28. A handful of select Caribbean sailings and repositioning voyages are also eligible for $500 off.