MSC: Market Leader in Europe

MSC: Market Leader in Europe

MSC has 17 ships in the European market, with 13 sailing in the Mediterranean and four in Northern Europe, said Gianni Onorato, CEO, in an interview with Cruise Industry News.

Onorato also pointed out the new 5,400-guest World Asia, which will debut in Europe in 2026, making MSC the only brand putting new tonnage into the European market.

“The key feature for our European homeporting is accessibility,” he said, pointing to air, high-speed rail and drive-in potential.

“Some ports are responding to this type of need, while others are more difficult.

“With so many embarkation points, we pick up local guests that have easy access in France, Italy, Germany, Spain, the UK and elsewhere.”

MSC has key investments in Barcelona and Marseille in terminals, and Valencia continues to become more important as Spain is a key source market for MSC, Onorato said.

“It is really accessible with high-speed trains from Madrid; similar to Marseille with Paris,” he continued.

‘Potential’

The core European markets remain full of potential.

“In Italy, the market is about 1 million guests in a country of 60 million people,” Onorato said. “France is very tiny, as is Spain, and in Germany, we are offering a different product from the national brands; it’s the same in the UK. If guests want a British experience, they can consider one of the other brands; if they want a more international experience, they can choose MSC.”

Germany may represent the market with the most potential, as it’s the largest holiday-package market in Europe, Onorato said.

Emerging source markets include Eastern Europe, highlighted by Poland, Romania, Hungary and the Czech Republic.

“These countries have residents who are travelling the world, and a cruise is an opportunity,” Onorato said.

Inventory Management

MSC has a unique differentiator in Europe which is its interporting program, meaning guests can board at any port on an itinerary and then disembark a week later. They are not tied in to starting their cruise on a Sunday for instance.

MSC will then allocate inventory based on multiple homeports on the same itinerary. This means that a ship with a set seven-day cruise with five ports is essentially five different programs from an inventory perspective.

“You need to respect the cabin allocation,” said Onorato. “For the local markets, this makes access to the ships very easy with lower transportation costs.”

‘Growing’

The LNG-powered World Asia will add to the company’s European presence in 2026, while the World Atlantic heads to the U.S. and Port Canaveral in 2027. After that, two more World Class vessels are on order from Chantiers de l’Atlantique with delivery dates in 2029 and 2030.

“We will have continuous and properly balanced growth,” Onorato said.

That includes sourcing European guests for cruises elsewhere, including in Alaska, where the Poesia debuts in 2026. MSC’s initial wave of bookings primarily came from European customers for the Seattle-based program.

Further south, there are programs out of Miami, Port Canaveral, Galveston, and from Brooklyn, while the company expands its Caribbean presence with a year-round program from La Romana with the 2004-built Opera beginning in winter 2026-27 through summer 2027. For the winter 2026-27 season, the Opera will be joined by the 2018-built Seaview, marking the first time the company operates two ships during the season in the South Caribbean.

“I’m bullish on this,” Onorato said. “It’s an interesting program, and going year-round is very exciting. The Dominican Republic is an attractive destination for Europeans, with no visa requirements and good airlift.”

Excerpt from the Cruise Industry News Quarterly Magazine Summer 2025

Virgin Voyages has delayed the launch of its third ship Resilient Lady

The vessel had been scheduled to operate from Athens from mid-August

The vessel has been scheduled to operate from Athens from mid-August but will now not launch until the second quarter of 2023.

Virgin Voyages said the delay at the yard in Genoa “was not anticipated”, adding: “Resilient Lady will remain in Genoa getting onboard work completed, hitting the high seas next spring.”

It added: “Virgin Voyages did not land on this decision lightly, and despite making tremendous strides alongside the cruise industry as a whole, the brand is not immune to the global challenges the world is facing. 

“This includes supply chain obstacles, a level of regional uncertainty for international travellers in countries in Eastern Europe, crewing challenges based on government regulations and restrictive Covid entry requirements back into the US.” 

Passengers and agents are due to be informed of refunds and compensation advice in the next few days.

This includes a 200% Future Voyage Credit (FVC) or a full refund of the amount paid, plus 25% FVC.

Those that choose the 200% FVC and rebook in 2022 will get the option of another free voyage, excluding taxes and fees. There will also be assisted with travel changes and penalties.

Agents will have their commission protected on funds already paid. 

Will CroisiEurope’s pricing, diversity resonate with U.S. passengers?

By Michelle Baran

InsightFrench river cruise line CroisiEurope is making a run at an already pretty crowded U.S. market with a simple concept: low-cost river cruises with a multicultural mix of passengers.

“The founder of the company had the philosophy to make this product available for the mass market,” said Michel Grimm, international sales director for CroisiEurope, which after 38 years in business recently unveiled a new website and call center devoted to the U.S. source market.

“Our pricing is very aggressive,” Grimm said, adding that an eight-day CroisiEurope river cruise including meals, open bar and excursions won’t run more than $2,400 per person.

“With these kinds of prices, we come with an offer that is very interesting,” he said.

For anyone who knows the river cruising market, that’s actually quite a deal.MichelleBaran
As a European river cruise operator, CroisiEurope hosts a mix of nationalities onboard, but the company’s executives said that for the right customer, that should be seen as an asset, not a drawback.

“This is not for people who want the safety of being with all other English speakers,” said John McGlade, director of CroisiEurope’s U.S. reservation center. “For people who want the international experience, it’s the perfect marriage.”

CroisiEurope, which is still run by the founder’s children, builds all its vessels in the same shipyard in Belgium. Building, owning and operating all its own vessels is how the company claims it can keep its pricing so competitive, a concept it is bringing to the canal barge market, as well.

CroisiEurope is also building up its own fleet of barge vessels that have a capacity of 24 guests, in contrast with many of the existing canal barges that can often only host six to 12 passengers onboard, rendering them an expensive vacation option.

One other differentiator? Building ships of different sizes that can navigate lesser-sailed inland waterways, including the Guadalquivir and Guadiana rivers in Spain, the Tisza River in Hungary and some of the smaller estuaries off of the Danube and Rhine rivers.

CroisiEurope is based in Strasbourg, France, and has a fleet of 30 ships, including several barges and coastal cruisers, which sail in France, Italy, Spain, Portugal, Germany, Belgium, Eastern Europe, the Mediterranean, Vietnam and Cambodia.