Carnival Corp boss denies sector was slow to react to coronavirus

Carnival Corp boss denies sector was slow to react to coronavirus

Carnival Corporation boss Arnold Donald has refuted suggestions the cruise industry was “slow” to react to the outbreak of coronavirus.

He argued that cruise is actually one of the best-placed sectors of travel to cope with anticipated stricter health and safety protocols in the future.

The chief executive of the nine-brand cruising giant said: “The cruise industry put a pause on the cruise before anybody else did. Before hotels or restaurants and other places of social gathering.

“Cruise ships are not the cause. Neither are they the reason for the spread.”

Commenting on the outbreak onboard Diamond Princess which was held in quarantine off Yokohama by Japanese authorities, Donald said: “This was an evolving situation. There was very little knowledge early on, in February and early March.

“But we did exactly what we were told to do. We co-operated fully with the Japanese Ministry of Health. They decided to hold the ship and put a quarantine in place, so we complied with that and at the same time, we tried to make it as comfortable as possible for our passengers and crew.”

And he added: “If you listen to our guests on Diamond or Grand Princess, you’ll hear lots of plaudits for our crew and our corporation. Our guests feel strongly that we did our best.”

Asked if he blamed authorities of the destinations and ports that wouldn’t allow ships with confirmed cased of Covid-19 to disembark passengers, Donald said: “I won’t sit and judge anybody at the moment. We all need to focus on helping.

“There were certain situations where we had ships with people on board that needed medical attention – not even Covid-19 related – that couldn’t get it in a timely manner they would have normally. That was unfortunate. There’s no question that happened and we tried to give assistance where we could. But I will not judge.”

Donald concluded: “So people say we were slow, but we were first [to suspend operations] – before all the other social gathering venues.”

And he added that cruise was well-placed for the future when stricter health and safety protocols are expected to be introduced across the travel industry.

“I don’t think there’s anything unique to this that particularly ascribable to cruise alone. In fact, in many ways, a cruise is better set up to handle this than society in general,” said Donald.

“We already do isolation, deep cleaning, hold medical records, do temperature scanning, use hand sanitizers and promote regular hand-washing. We also document a lot of passenger information. So we’re uniquely suited in some ways.

“Airport terminals? Not so much. Subways? Not so much. Hotels? Restaurants? Not so much,” he said.

But he added: “Covid-19 has its own epidemiology. Whatever the medical experts deem is necessary to deal with it in the future, we will cooperate and implement.”

Princess Issues RFP to Clean and Sanitize Diamond Princess

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Princess Cruises announced today a global search for a service provider with advanced, scientifically proven cleaning and disinfection capabilities to perform work onboard the Diamond Princess.

The work will begin after the guests and crew have disembarked, following the quarantine of the ship in Yokohama.

Princess is seeking proposals and estimates from the most technologically advanced service providers in this business, the company said.

The company is in action to manage an extensive out of service cleaning, disinfection and refurbishment period. The exact location of the project will be announced soon.

“Our focus continues to be on the safety and well-being of our guests and crew. We are seeking to identify the best resources to partner with to clean and disinfect the ship from bow to stern,” said Jan Swartz, Princess Cruises president. “To accomplish this critically important undertaking, Princess will engage a vendor that has experience in significant cleaning and disinfection projects and experience in the use of the disinfectant agent Virox®, which is well-known to be an effective disinfectant. The expert use of personal protective equipment is also a requirement for the chosen service provider.”

The company has detailed the areas and requirements for cleaning and disinfecting which include, but are not limited to, the following locations and all surfaces:

• Staterooms: the removal and proper disposal of all towels (bath, face, hand), bed linens, mattress pads, pillows, duvets, shower curtains, and mattresses
• Carpets, draperies, and other soft furnishings
• All corridors and handrails
• Housekeeping storage and service areas
• Galleys, pantries, dishes, service ware
• Restaurant and food and beverage areas
• Entertainment areas
• Public venues (retail shops, spa, salon, fitness centre, etc.)
• Technical and machine spaces
• All crew living areas
• All deck areas and handrails
• Medical Center
• Air handling units and ventilation: Cleaning and disinfecting of air handling units including ducts, fan rooms, coils and systems will be developed by Princess’ Technical Services separately using specialist cleaning contractors.
• All marine, hotel and operations equipment
• Any other areas required after an appropriate assessment

Companies who wish to submit a proposal should be prepared to comply with detailed standards set forth by experts in health protocols and administration such as the Japanese Ministry of Health, the U.S. Center for Disease Control and the World Health Organization, in addition to the operational standards established by Princess Cruises.

Sixty-six more passengers on Diamond Princess test positive for coronavirus

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A further 66 passengers onboard Diamond Princess have contracted coronavirus, taking the total number of people infected to 136.

The Japanese health ministry confirmed the cases over the weekend and on Monday following further testing.

The ship is believed to be the largest centre of cases outside China.

The new cases are from Australia (four), Canada (one), UK (one), Japan (45), Philippines (three), Ukraine (one) and USA (eleven).

The ship, carrying 2,666 passengers and 1,045 crew, has been placed under quarantine in Yokohama for 14 days with two cruises cancelled.

The line said it was “not unexpected that additional cases would be reported involving individuals who were exposed prior to the start of the quarantine”.

It said it was following guidance from the Japan Ministry of Health on plans for disembarkation to provide medical care for the new cases.

The quarantine end date is February 19 “unless there are any unforeseen developments”, the line added.

Separately, ten guests were taken off the ship for non-coronavirus related medical reasons over the weekend and transferred to local hospitals, the line said.

Image result for Diamond Princess Update from Princess Cruises President .

The line’s president Jan Swartz issued a video statement over the weekend and said the company was working with the Japanese authorities to distribute medication to guests not relating to coronavirus, based on medical priority.

Telephone counselling is also being offered to all guests.

The line said guests will receive a full refund for their cruise fare, including air travel, hotel, ground transportation, pre-paid shore excursions and gratuities.

They will also receive cruise credit to use on a future sailing.

Meanwhile, thousands of passengers who were kept on board the World Dream cruise ship in Hong Kong for four days have been allowed to disembark.

Around 3,600 passengers and crew on the ship were quarantined amid fears some staff could have contracted the virus on an earlier voyage but tests for coronavirus came back negative.

There have been more than 37,000 cases of the virus globally, mostly in China, where it originated, overtaking the Sars epidemic.

The number of people in the UK who have contracted coronavirus has doubled to eight.

On Monday the UK government declared coronavirus a “serious and imminent threat” to public health.