American Eagle paddlewheeler launches on Mississippi

Photo Credit: Peter Knego

NEW ORLEANS — In a ceremony held on the bow of American Cruise Linesʼ new American Eagle, Cheryl Landrieu, wife of New Orleans Mayor Mitch Landrieu, smashed a bottle of champagne against the shipʼs rail, formally christening the lineʼs second Mississippi riverboat.

As guests watched from the forward decks of the ship, there were speeches from Mitch Landrieu and American Cruise Line CEO Charles Robertson as well as a patriotic a cappella concert by a local trio called the Victory Belles.

Shortly thereafter, as a downpour drenched the Big Easy, the vessel sailed off on its maiden cruise, a-seven night roundtrip Lower Mississippi voyage calling at Natchez and Vicksburg, Mississippi; and  St. Francisville, Baton Rouge and Vacherie, Louisiana.

Boasting the largest staterooms of any Mississippi riverboat, the American Eagle and its 2012-built sister ship, the Queen Of The Mississippi, have accommodations that range from 200-square-foot cabins with picture windows to 600-square-foot owners’ suites with large private balconies. Of the 84 all-outside staterooms, 78 have balconies that are accessed via sliding glass doors.

The American Eagle's Sky Lounge. Photo Credit: Peter Knego
The American Eagle’s Sky Lounge. Photo Credit: Peter Knego

The two 150-capacity vessels are the first new paddlewheelers to join Mississippi cruise service since the 436-guest American Queen, now operated by rival American Queen Steamboat Co., was launched in 1995. A third, as yet unnamed vessel with a capacity for 185 guests is expected to join American Cruise Lineʼs Mississippi fleet next year, Robertson revealed.

The American Eagle has five passenger decks and a wide range of facilities, including a showroom; two large, aft-situated lounges; the intimate library, card room and chart room; a putting course; an open-air terrace with exercise machines; open and shaded deck space; a complimentary self-service launderette; three computer terminals; and free WiFi access throughout the ship.

American Queen repositions due to Mississippi River flooding

By Michelle Baran
The American Queen Steamboat Co. (AQSC) is moving its 436-passenger paddlewheeler American Queen to the Ohio River for the remainder of July due to high water levels on the Upper Mississippi River.Torrential downpours in recent weeks in the Midwest have resulted in flooding along stretches of the Mississippi River.

Consequently, the American Queen is moving to the Ohio River for its next three sailings, which will impact the originally scheduled July 9 sailing between Cincinnati and St. Louis and the July 15 and 23 sailings between St. Louis and St. Paul, Minn.”Sometimes river conditions are outside our control,” AQSC President and COO Ted Sykes said in a statement. “We recognize the need to cruise on the Ohio River for our July 2014 itineraries and will then return to our regularly scheduled itineraries.”

The new itineraries will sail between Cincinnati and Paducah, Ky., calling on Cave-In-Rock, Ill.; Henderson, Ky.; Louisville, Ky.; Madison, Ind.; and Augusta, Ky. Guests on the July 9 voyage will travel by motorcoach from Paducah to St. Louis at the conclusion of the sailing and resume their return home as scheduled. The July 15 pre-cruise hotel stay in St. Louis remains, and guests will be transferred to Paducah to join the American Queen.

The July 23 voyage will now depart Cincinnati, replacing St. Paul, and details on that itinerary will be available shortly.

Guests booked on the July 9 or 15 itineraries have the option to stay on their deviated voyage and receive a $100 onboard credit, per person, and a $500 future cruise credit per stateroom. Guests preferring to book an Upper Mississippi River voyage in late 2014 may roll forward their booking with a one stateroom category upgrade (subject to availability), noted AQSC.

The Mississippi River continued to gradually rise on Tuesday, the Associated Press reported, but overnight rainfall wasn’t as severe as predicted.

The ‘Downton Abbey’ bump

Downton Abbey Original Trailer.

By Michelle Baran
InsightIn 2011, when Viking Cruises penned a deal to become a national corporate sponsor for PBS, which included having promos run during “Downton Abbey,” the company arguably struck gold. And likely so, too, did the entire river cruise industry.“Downton Abbey” has since gone on to enjoy enormous popular and critical success, and perhaps not surprisingly Viking has continued to sponsor the show.Earlier this year, Viking kicked up its PBS campaign a notch, unveiling a new concept for the ads that would run during “Downton Abbey’s” fourth season — a series of seven, 30-second spots that would each tell a different part of the Viking story, whether it was a focus on the destinations Viking visits, performances onboard the ships or an ad dedicated to Viking’s culinary program.MichelleBaran

In addition to the PBS program, Viking quietly made some additional cable TV ad buys in the last year (you may have noticed, like some of us at Travel Weekly did, Viking ads run during pro football games), resulting in a total of more than $400 million that Viking has invested to market its product, according to the company.

Viking’s ads aren’t just reaching consumers, either. The company notes that agents are seeing the commercials while watching “Downton” too.

“We have heard from agents who said that they never thought they would sell river cruises until they saw the new Viking Longships in our PBS Masterpiece sponsorship during ‘Downton Abbey,’” Richard Marnell, Viking’s senior vice president of marketing, recently said.

No one in the river cruise industry will argue against the fact that Viking is doing more to increase awareness about the category than any other river cruise line.

In fact, Viking’s competitors welcome the ad spend and any spillover effect it might have in boosting their own bookings as consumers learn about river cruising in between episodes of “Downton.”

“Viking is very good about their ads on TV. But all that does is really increase awareness of the marketplace,” said American Queen Steamboat Co. Chairman and CEO John Waggoner. Waggoner was discussing the possibility of Viking entering the U.S. river cruising space, and said he would welcome the added competition, in part because of Viking’s aggressive marketing strategy.

“The analogy I use is it’s kind of like buying a car,” Waggoner added. “You might see an ad for an for a Hyundai and say, ‘Hey honey, let’s buy a new car.’ Well, once you decide to buy a new car, then I think you go out and you start to compare the cars.”

Other river cruise lines have both directly and indirectly tipped their hats to Viking for investing in advertising the river cruise experience in a way none of them really has the financial backing to do.

So, what’s the ROI on Viking’s efforts? The company’s bullish shipbuilding strategy in Europe coupled with the ongoing PBS sponsorship suggests that the ads are doing their job. How much have they bolstered the industry overall? Well, no one in the river cruise space is asking Viking to stop, that’s for sure.