Holland America Line extends cruise cancellations until December

ms Nieuw Statendam, Holland America Line, cruise, cruising, offer, promotion

Holland America Line has become the latest cruise line to extend its pause of cruise operations, cancelling departures on all ships in its fleet until 15 December 2020.

The extended pause affects the Caribbean, Mexico, Panama Canal, Pacific Coastal, South America, Antarctica, Hawaii, South Pacific, Australia and Asia itineraries.

The line said the pause was due to “the continuation of travel and port restrictions due to global health concerns”.

Those guests with impacted cruises automatically will be cancelled, and no action is needed for guests opting for the future cruise credit (FCC).

Guests who paid in full will receive 125 per cent FCC of the base cruise fare, while those with bookings not paid in full will receive an FCC of double the amount of the deposit paid for the cruise. The minimum FCC is $100 and the maximum will be an amount up to the base cruise fare paid.

The FCC is valid for 12 months from the date of issue and may be used to book sailings departing through 31 December 2022. All other funds paid to Holland America Line may be transferred to a new booking or will automatically be refunded via the method of payment used to purchase the services.

Guests who prefer a 100 per cent refund can visit the cruise line’s Cancellation Preferences form to indicate this preference no later than 15 September 2020.

Holland America Line has said that it will protect travel advisor commissions on bookings for cancelled cruises that were paid in full and for the total amount of the FCC when rebooked.

Holland America Line previously paused global cruise operations and cancelled all Alaska, Europe and Canada/New England cruises for 2020; additional departures from the port of Vancouver, British Columbia, Canada, in 2020; and select Hawaii itineraries for early 2021.

This week, both P&O Cruises and Seabourn announced that they too would be extending their cruise cancellations due to the ongoing impact of the Covid-19 crisis.

Marella further extends cruise cancellations until September 30

Marella Explorer 2

Marella Cruises is further extending the cancellation of sailings until September 30.

The Tui UK & Ireland line’s only ship sailing this summer will be Marella Explorer from Corfu from October 2.

The extension of the cancellations was blamed on on-going travel restrictions in the wake of the Covid-19 pandemic.

All cruises had previously been cancelled last month until at least August 27.

Passengers whose bookings are impacted by the changes will receive a refund credit and up to 10% incentive of the total value of their booking.

Alternatively, they can request a cash refund via an online form on the Tui website.

The company added: “Due to the on-going uncertainty customers with bookings due to depart in October can amend their cruise for free before the 31 July to any other holiday on sale until October 2021.”

Marella Cruises extends sailing cancellations

Marella Discovery 2 Cruise Ship | Marella Cruises | TUI.co.uk

Marella Cruises is extending the cancellation of all cruises until at least August 27.

The Tui brand blamed ongoing travel restrictions following the COVID 19 pandemic.

The line also confirmed that Marella Discovery will no longer sail the summer season with all itineraries from Palma cancelled until October 31.

A ‘90s v 00s Electric Sunsets’ themed cruise by Marella Explorer 2 from Newcastle on September 5 will also no longer go ahead.

Passengers affected by the extended cancellations will receive a refund credit and up to 10% incentive of the total value of their booking, or they can request a cash refund via an online form on the Tui website.

“All customers should have their refund credit and booking incentive within four weeks of receiving their cancellation email,” the company said.

The line is also extending its free amends policy so customers sailing in September and October on Marella Explorer or Marella Explorer 2 can amend their cruise free of charge before July 31.

This means they do not have to pay until closer to their new departure date.

Ship affected Homeport Dates affected

Explorer 2 Ex UK / Port of Tyne 31 Jul-27 Aug 2020

Explorer 2 Ex UK / Port of Tyne 05-Sep 2020

Explorer Corfu 31 Jul-27 Aug 2020

Discovery Palma 31 Jul-31 Oct 2020