Tag Archives: Suspends Operations

Holland America Line extends cruise cancellations until December

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Holland America Line has become the latest cruise line to extend its pause of cruise operations, cancelling departures on all ships in its fleet until 15 December 2020.

The extended pause affects the Caribbean, Mexico, Panama Canal, Pacific Coastal, South America, Antarctica, Hawaii, South Pacific, Australia and Asia itineraries.

The line said the pause was due to “the continuation of travel and port restrictions due to global health concerns”.

Those guests with impacted cruises automatically will be cancelled, and no action is needed for guests opting for the future cruise credit (FCC).

Guests who paid in full will receive 125 per cent FCC of the base cruise fare, while those with bookings not paid in full will receive an FCC of double the amount of the deposit paid for the cruise. The minimum FCC is $100 and the maximum will be an amount up to the base cruise fare paid.

The FCC is valid for 12 months from the date of issue and may be used to book sailings departing through 31 December 2022. All other funds paid to Holland America Line may be transferred to a new booking or will automatically be refunded via the method of payment used to purchase the services.

Guests who prefer a 100 per cent refund can visit the cruise line’s Cancellation Preferences form to indicate this preference no later than 15 September 2020.

Holland America Line has said that it will protect travel advisor commissions on bookings for cancelled cruises that were paid in full and for the total amount of the FCC when rebooked.

Holland America Line previously paused global cruise operations and cancelled all Alaska, Europe and Canada/New England cruises for 2020; additional departures from the port of Vancouver, British Columbia, Canada, in 2020; and select Hawaii itineraries for early 2021.

This week, both P&O Cruises and Seabourn announced that they too would be extending their cruise cancellations due to the ongoing impact of the Covid-19 crisis.

CMV Suspends Cruises Through August 25

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Cruise & Maritime Voyages (CMV) has announced the further the suspension of all worldwide cruises from July 1 to August 25, 2020, citing the continued global pandemic outbreak of the Covid-19 coronavirus, government advisories still in force and the lockdown of many countries and ports around the world.

There were no reported cases of Covid-19 coronavirus on any of CMV’s small to medium-sized ships, according to the company.

CMV continue at present to employ shipboard officers and crew members throughout this suspension period and they are looking forward to welcoming back on board all their passengers just as soon as this pandemic is over, the company said, in a press release.

All affected adult fare-paying passengers are being offered an attractive future cruise credit of 125% of the amount paid for the cruising holiday valid until March 31 2021.

For families booked on one of the affected summer holidays three multi-generation sailings a 50% discount will be applied to the 2021 or 2022 teenage and children fares (under 16 years) for booking transfers and to help facilitate affected passengers wishing to transfer their bookings, the 2021 Buy One Get One Free early booking offer has been extended to July 31.

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CEO Christian Verhounig said: “Due to the continued global pandemic, we are still unable to perform our scheduled itineraries and to deliver the travel experience normally enjoyed by our valued passengers. We have therefore taken the decision to temporarily further suspend all cruises until 25th August 2020, when we very much hope to be able to resume service. We are extremely proud to see that 70% of our passengers affected by the cancellation of their cruise have either re-booked and transferred onto a future 2021 cruises or require more time with the peace of mind of a refund credit note. Many passengers are also waiting until the release of our 2022 cruise program later this year. This is a great sign and we know that passengers are looking forward to travelling with us in the near future.”

Norwegian Cruise Line reports $1.9bn loss

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NCL's CEO Frank Del Rio Collected Over $17,800,000 in 2019 - 1,052 ...

Norwegian Cruise Line reported a first-quarter loss of $1.9 billion, with the impact of a coronavirus-enforced suspension of sailings exacerbated by a $1.6 billion write-down in goodwill.

However, Norwegian Cruise Line insisted it is now “well-positioned” to withstand even 18 months of suspended operations after raising $2.4 billion in funds in early May.

Norwegian Cruise Line president and chief executive officer Frank Del Rio said: “We’ve taken decisive action to strengthen our financial position, including our highly successful and oversubscribed $2.4 billion capital raise announced last week.

“We believe this, coupled with other liquidity-enhancing initiatives, makes us well-positioned to weather an unlikely scenario of over 18 months of suspended voyages.”

Del Rio added: “We continue to experience demand for voyages in the future across our three brands.

“As we prepare to resume sailings, we’re working alongside the US and global public health agencies and governments to develop and implement enhanced cruise health and safety standards.”

He reported, “demand for cruise vacations particularly beginning in the fourth quarter of 2020, accelerating through 2021”.

Norwegian described overall bookings and pricing for 2021 as “within historical ranges”.

The cruise line noted all three of its brands had begun the year “in a record booked position and at higher prices” than last year despite a 7% increase in capacity.

However, it reported “slightly over half of the guests” had declined to rebook or accept cruise credits in place of cash refunds for cancelled cruises despite being offered “typically 125% of the cruise fare paid.

The company’s credits are valid through to the end of December 2022.

Norwegian revealed it had $1.8 billion of advance ticket sales at the end March, of which $800 million were for cancelled voyages to the end of June and $370 million for voyages scheduled for the second half of this year.

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The company said it continues to take bookings for later this year, 2021 and 2022, and to receive new deposits and final payments.

Norwegian reported it has pared its operating costs to between $70 million and $110 million per month while voyages are suspended, following a series of cost-cutting measures.

Additional capital-spending reductions and deferred debt payments mean its monthly cash burn has been reduced to between $120 million and $160 million per month.

However, this excludes cash refunds to customers.

Norwegian noted it had debts totalling $8.6 billion at the end of March, with available cash and cash equivalents of just $1.4 billion.

However, a series of capital markets transactions launched on May 5 had raised $2.4 billion, including a $400 million investment by US private equity firm L Catterton.

Norwegian Cruise Line chief financial officer Mark Kempa said: “Our swift actions to preserve cash and secure additional liquidity provide a strong foundation to withstand the operational and financial impact of Covid-19.

“We are confident the company can navigate through an unlikely extended zero-revenue scenario and emerge in a strong position.”