Royal Caribbean Cancels Cruise Onboard Icon of the Seas

Royal Caribbean International is cancelling the upcoming cruise of the Icon of the Seas to carry out unscheduled repairs onboard the 2023-built vessel.

“We are currently conducting unplanned maintenance onboard the Icon of the Seas. While our crew is working hard to address this as quickly as possible, there is still some work that needs to be done over a few days while the ship is docked,” the company said in a statement sent to booked guests.

Departing from PortMiami on Sep. 28, 2024, the cruise was set to sail to destinations in the Western Caribbean, including Cozumel, Costa Maya and Roatán, as well as Royal Caribbean’s private destination in the Bahamas, Perfect Day at CocoCay.

“We understand the disappointment this news may bring and we’re truly sorry for the impact on your vacation plans,” the company added.

According to its statement, Royal Caribbean is issuing a 100 per cent refund for affected guests, which includes taxes and fees, as well as pre-paid packages, gratuities, amenities and shore excursions.

Passengers who paid for the cruise with Future Cruise Credits (FCCs) will receive a new credit certificate, as well as a refund of any new funds paid beyond previously certified amounts.

“Additionally, we want you to come back and sail with us, so we’re providing you with an FCC in the value of 100 per cent of your cruise fare paid to be used towards another sailing,” the company added.

Flights booked directly through Royal Caribbean will be automatically refunded, the company added, while passengers who made independent travel plans will also be entitled to reimbursements.

The company said it will cover any travel change fees up to $200 per guest for domestic travel and $400 per guest for international travel.

Royal Caribbean is also updating the current itinerary of the Icon of the Seas, which sailed from Miami to the Eastern Caribbean on Sep. 21, 2024.

“The ship is currently undergoing maintenance and will sail at a reduced speed. Unplanned maintenance happens, and our teams are hard at work to quickly address it,” the company told passengers onboard.

“As a result, we’ll have to skip our visit to Charlotte Amalie, St. Thomas, and enjoy a sea day instead,” Royal Caribbean added.

As compensation, passengers will receive an onboard credit equivalent to one day of the paid cruise fare, the statement said.

The ship’s itinerary also included visits to St. Maarten and Perfect Day at CocoCay, which are set to take place as scheduled, Royal Caribbean added.

Construction of New Royal Caribbean Ship Progressing in Finland

The construction of Royal Caribbean International’s new Star of the Seas is making progress at the Meyer Turku shipyard in Finland.

Part of the company’s Icon Class, the 250,800-ton ship is scheduled to enter service in the Caribbean in mid-2025.

According to a recent update shared by Meyer Turku, a significant milestone was reached with the lifting of the ship’s AquaDome.

The feature, added to the top deck of the ship, is the single largest glass and steel structure lifted onto a ship in one piece, the shipyard said.

The lifting process took several hours to complete, Meyer Turku added, and required extreme precision, as the entire structure had to remain level.

After debuting onboard the Icon of the Seas earlier this year, the AquaDome became a hallmark feature of Royal Caribbean’s Icon Class, the shipyard said.

The space offers 220-degree ocean views and houses a selection of bars, restaurants, and entertainment venues, including the company’s signature AquaTheater.

According to Royal Caribbean, the 363-ton dome is one of the most anticipated features of the Star of the Seas, standing at 82 feet tall and 164 feet wide.

Set to enter service in August 2025, the new ship will offer cruises departing from Port Canaveral as part of its maiden season.

Sailing to both the Western and the Eastern Caribbean, the seven-night itineraries feature visits to Royal Caribbean’s private island destination in the Bahamas, Perfect Day at CocoCay, as well as other destinations, including Cozumel and Puerto Rico.

Following the Star of the Seas, a third yet-unnamed Icon-class ship is set to debut in the spring of 2026.

Royal Caribbean recently confirmed its plans to build a fourth ship in the series at the Meyer Turku in Finland.

As part of an agreement revealed in late August, the new 5,610-guest ship is set to be delivered in 2027. The contract also includes options for two additional Icon-class vessels.

Royal Caribbean International Cancels More Calls at Labadee

Independence of the Seas in Labadee photo credit Spacejunkie2 Flickr

Royal Caribbean International is canceling additional visits to Labadee, its private destination in Haiti.

In different statements, the company has confirmed that its ships will no longer be visiting the port of call over the next few weeks.

After suspending visits to Labadee earlier this month, the company has decided to evaluate the situation in Haiti on a continuous basis, said Royal Caribbean International’s President and CEO Michael Bayley.

“We’ll continue to suspension on a rolling basis with three days advance notification for our guests sailing on itineraries impact and changed as we monitor and evaluate the situation in Haiti,” he explained in a social media post.

Newly affected sailings include Independence of the Seas’ March 21 departure. Instead of going to Labadee, the four-night cruise will now visit Grand Turk on March 23.

The April 6 sailing of the Symphony of the Seas has also been impacted and will now include a visit to Falmouth, Jamaica on April 12.

For its April 7 departure, the Oasis of the Seas will now be visiting St. Maarten instead of Royal Caribbean’s private destination in Haiti.

Other vessels affected by the cancellations include the Adventure of the Seas, the Mariner of the Seas, the Explorer of the Seas, the Grandeur of the Seas and the Odyssey of the Seas.

Serving as a private destination for Royal Caribbean International ships since the 1980s, Labadee is located in Haiti’s Cap-Haïtien region.

After receiving significant upgrades in 2009, the fenced-off resort offers various features, including a flea market, a roller coaster, and a zip-line.

In addition to several beaches, Labadee also has a two-berth pier capable of receiving some of the world’s largest cruise ships.

In addition to Royal Caribbean, the destination is also scheduled to host ships from Celebrity Cruises during the 2024-25 winter season.