Cruise holiday searches see 66% upsurge, finds study

Cruise holiday searches see 66% upsurge, finds study

By Travolution
By Travolution
Online searches for cruise holidays in August soared by 66% over levels in May, new research reveals.

Consumers made a total of 2.5 million searches on Google UK for cruises in August, compared to 1.5 million in May.

Cruises to specific destinations made up 12% (289,890) of overall queries.

Independent cruise agent Iglucruise.com was the most visible site for destination-specific queries, attaining a 45% share of visibility in the organic listings, through ranking for 419 keywords. Thomascook.com took second place with 44%.

Vivavoyage.co.uk was the most visible advertiser in the paid listings, achieving a 51% share of voice. Virginholidayscruises.co.uk followed with 37%.

For cruise-related searches overall, Iglucruise.com was also the most visible site in natural search, capturing a 62% share of visibility. In paid listings, cruisecritic.co.uk dominated with 50%.

The cruise sector report by digital marketing agency Greenlight found queries for tourist excursions on the River Thames saw the biggest increase compared to the Caribbean, Mediterranean and the Nile.

Queries for cruises on the Thames totalled 9,900, with searches rising 71% on May’s level, compared to 42% for the Nile and 37% for both the Caribbean and Mediterranean.

At 19,200, cumulative searches for cruises to the Caribbean accounted for the majority of destination-related queries (7%), with the term ‘caribbean cruises’ being the most popular.

The Mediterranean followed at 17,500 (6%), with the terms ‘mediterranean cruise’, and ‘med cruises’ featuring prominently.

In third place was the Nile. Collectively, ‘nile cruise’ and ‘nile cruises’ pulled in 16,500 queries.

– See more at: http://www.travolution.com/articles/2013/10/16/7182/cruise-holiday-searches-see-66-upsurge-finds-study.html#sthash.x3PfBFla.dpuf

‘I messed up’, Concordia captain said after hitting rocks

‘I messed up’, Concordia captain said after hitting rocks

By Phil Davies

'I messed up', Concordia captain said after hitting rocksA detailed version of events on the bridge of Costa Concordia in the minutes leading up to the ship crashing into rocks has been relayed to a court in Italy.

Captain Francesco Schettino ordered his navigator to change route from its designated course so that the ship passed within just a few hundred yards of Giglio, the court heard yesterday.

Schettino is on trial over the disaster in which 32 people died.

“Let’s get really close to Giglio, I love doing these salutes. Let’s go and do this Giglio s***,” the captain told his crew, as the ship prepared to set out from Civitavecchia, the port of Rome, on the night of January 13, 2012, at the start of a week-long cruise of the Mediterranean, the Daily Telegraph reported.

Audio recordings from the bridge, which were played in court, showed that Schettino made the remarks at 6.27pm that evening.

Schettino spoke in Neapolitan dialect, rather than standard Italian, when he told the ship’s navigator Simone Canessa to change the route.

The officer told the court in Grosseto, Tuscany, where Schettino is on trial for manslaughter and abandoning ship, that he was not explicitly told the reason for the change of course, according to the report from the trial.

“I wasn’t directly given any information but I heard that it was to perform a salute, for the benefit of members of the crew who came from Giglio,” he said.

Schettino reportedly performed the sail-past to impress Antonello Tievoli, the ship’s maitre’d, who was from Giglio, and Mario Palombo, a sea captain and friend who was on the island that night and with whom he was in contact by telephone.

The court also heard an audio recording of the moments after the ship crashed into the rocks and the captain realised the enormity of what had happened.

As water flooded into the engine rooms and a power black-out sparked fear among the passengers, Schettino called Roberto Ferrarini, the head of the crisis unit of Costa Cruises.

“Roberto, I took the ship past Giglio. Palombo was telling me ‘sail close, sail close’. I hit the rocks. I’m destroyed, I’m dead, don’t say anything to me.”

Another witness, first mate Giovanni Iaccarino, said that the captain put his head in his hands and told the officers on the bridge: “I messed up”.

Canessa also claimed Schettino showed chronic indecision as he contemplated the loss of his ship.

“I was saying to him very insistently that he needed to do something, to give the general emergency signal, but he was telling us to wait,” he told the court.

“At first he gave the impression of having everything under control and initially us officers were less insistent, but then we started shouting and screaming at him to give the emergency signal.”

It was only much later that the captain gave the order to abandon ship.

He also made a point of going below to change out of his captain’s uniform and into civilian clothes, allegedly in an effort to blend in with passengers when he abandoned ship before the evacuation was completed.

“I saw him later and he was wearing a blue jacket,” said Canessa. “He had changed out of his uniform.”

As panic broke out on the bridge after the collision, Schettino turned to Domnica Cemortan, a Moldovan ship’s dancer whom he had had dinner with that night, and told her “You will be saved”, according to Canessa.

Cemortan was not the only non-officer on the bridge. “There were other girls, hostesses,” Canessa said.

French river cruise line CroisiEurope pursues U.S. customers

French river cruise line CroisiEurope pursues U.S. customers

By Michelle Baran
 
European river cruise operator CroisiEurope is expanding into the U.S. market with a website and call center devoted to U.S. retailers and clientele. 

The 38-year-old CroisiEurope is based in Strasbourg, France, and has a fleet of 30 ships, including several barges and coastal cruisers, which sail in France, Italy, Spain, Portugal, Germany, Belgium, Eastern Europe, the Mediterranean, Vietnam and Cambodia. 

In 2014, the French company is introducing an open bar onboard its ships, except on Christmas and New Year’s cruises. CroisiEurope is also adding itineraries in Cyprus and Israel, as part of its coastal cruises division, as well as throughout Europe. 

In 2015, the company will be adding a fourth vessel on Portugal’s Douro River and will be exploring more development possibilities in Asia. 

CroisiEurope is a family-run business and employs a multilingual crew.