How to upgrade your cruise

We all love getting a great deal, an upgrade or a little VIP treatment. Here are some invaluable insider tips for making your holiday even more special

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Book early

“MSC Cruises is keen to reward clients who book early,” says Giles Hawke, Executive Director, MSC. “For 2015 sailings we have rejigged our pricing structure into four distinct sales periods. Bookings made before the end of June this year attract the very best deals – an ‘experience’ upgrade and up to £200 off the published brochure price. We’re also offering some excellent deals on MSC Yacht Club for early bookers. An upgrade from a balcony cabin with Fantastica to an MSC Yacht Club Suite, which includes exclusive areas, butler service, private restaurant and all-inclusive dining and drinks, is available from £650.”

In the rapidly growing river cruise market, planning ahead is essential. Viking River Cruises Managing Director Wendy Atkin-Smith advises, “As a matter of course, our guests book early. River cruising is an early-booking market and so we encourage our guests to plan ahead – offering incentives to do so.”

“If you book early, you can name your cabin, pre-book dining and you’ll be offered extra incentives, such as free onboard spending money,” says Simone Clark from iglu.com. “And with some cruise lines, you can state you’ll accept an automatic upgrade if available.”

Some companies also offer online booking discounts so you can take advantage of add-ons, knowing that you’ll pay less overall.

Top tip

Early booking not only gives you a better choice of stateroom, it may also give you free onboard spend and the potential for a cabin upgrade.

MSC maintains market presence and touts return to ex-UK

MSC maintains market presence and touts return to ex-UK MSC Cruises is maintaining capacity in the UK market despite withdrawing departures from Southampton after this year.

The Italian line is concentrating on fly-Med sailings in 2015 with dedicated charter flights to serve five ships from Venice and its two biggest vessels MSC Fantasia and Preziosa sailing year-round from Barcelona and Genoa.

Regional connecting flights will be commissionable at 5%.

But UK, Ireland and Australia executive director Giles Hawke (pictured) does not rule out a return to ex-UK cruises in the future.

Hawke, speaking ahead of the 2015/16 programme going on sale on Wednesday – the earliest date ever – revealed that the company aims to more than triple UK passenger numbers from 60,000 this year to 200,000 by 2017.

He would not be drawn on when or if MSC would return to ex-UK departures, but said there would be eight calls in either Southampton or Dover next year which will allow agents to make ship visits.

“We will more than replace our ex-UK capacity with our fly-Med programme,” he said, indicating that MSC would be the biggest player in the sector in 2015 with departures covering both the western and eastern Mediterranean.

The company has taken 500 pre-registrations from consumers ahead of the on-sale date and expects strong trade support, with early booking offers such as discounts of up to £200 off the brochure price and free cabin upgrades for bookings made between April and June.

Prices lead in at £499 per person based on a seven-night fly-cruise from Barcelona on newest ship MSC Preziosa on December 6, 2015.

Other options include the first ship with upgraded MSC Yacht Club facilities – MSC Splendida – sailing in northern Europe.

Hawke said: “I believe we will return to ex-UK cruising but first we want to build the brand and consumer demand to justify us having one of our biggest ships operating out of Southampton.

“We want to build a brand that the consumer understands and one that commands the kind of prices it deserves.”

MSC Opera is being withdrawn to be stretched in size alongside three other Lirica-class ships following this year’s season of departures from Southampton.

Yacht Club, infinity pool among MSC Divina’s standout features

Yacht Club, infinity pool among MSC Divina’s standout features

By Tom Stieghorst
MSC Divina infinity poolONBOARD THE MSC DIVINA — With the introduction of the Divina, MSC Cruises continues its steady progress toward creating a cruise brand that Americans can embrace.

The MSC Divina, a 3,502-passenger ship, has checked all the boxes that apply to the large-ship category, from adults-only areas to kids’ facilities, specialty dining areas and varied entertainment.

Plus, there are a few features on MSC Divina that should help it stand out from the crowd.

Its infinity pool on Deck 15 aft is one of the first applications of that resort standby to show up at sea.

The ship’s Formula One auto-racing simulator generated buzz among passengers on a three-night preview cruise from Miami.

And the MSC Yacht Club gives the ship a toehold in the upper-premium segment.

The Yacht Club is MSC’s version of a special-access premium section, first rendered by Norwegian Cruise Line with its Haven area.

On the Divina, it includes 69 cabins and suites, each measuring 295 to 562 square feet; a 30-seat private restaurant, Le Muse; a 141-seat lounge; and a separate pool, pool bar and concierge desk.

The color scheme for the Yacht Club was brown, beige and rust, one of two palates that describe most areas on the ship. The other scheme is black, white, gray, silver and red, with a bias toward smooth, reflective surfaces. Both seem a little dark for a ship that will be doing year-round, seven-night Caribbean itineraries.

MSCDivina-SophiaLorenSuiteBut Rick Sasso, president of MSC Cruises USA, said color schemes are “always a matter of taste. We tend to focus on the tones that blend everywhere, so you don’t have dramatic differences.”

More than colors, Sasso said he obsesses about service, which in the past has been panned by some American guests as underwhelming. The Italian staff on Divina is joined by the typical international crew complement hailing from Indonesia to South Africa.

There was general agreement among those onboard that MSC has made strides with the Divina. Kris Kerns, a CruiseOne agent from Palm Harbor, Fla., said she liked the food, and that the buffet restaurants Calumet and Manitou are notably spacious.

The Eataly on the Divina is a fraction of the size of the extravaganzas in New York and Chicago, but it nevertheless offers a selection of genuine Italian goods in a market nook and scrumptious dishes in the restaurant.

The “Pirates” evening show in the main theater was a fast-paced mix of acrobatics, juggling, contortion, tumbling, magic tricks, and gymnastics.

A collection of 84 giant black-and-white prints of the Italian celebrity scene of the 1950s, including such cinema notables as Brigitte Bardot and Marcello Mastroianni, decorates the ship and gives its Italian theme a nice boost.