Great Stirrup Cay to close for two months


Great Stirrup Cay will have villas in its exclusive Lagoon Retreat area.

Norwegian Cruise Line is closing Great Stirrup Cay to guests for about two months so it can work on improvements scheduled to debut next year.
The line’s private island in the Bahamas will be unavailable from Aug. 25 to Oct. 20, spokeswoman Vanessa Picariello said.
Closing Great Stirrup Cay mainly impacts short cruise itineraries on the Norwegian Sky, which will visit Nassau and Grand Bahama during that time.
Norwegian plans a major overhaul at Great Stirrup Cay that includes $1 million on new landscaping; the creation of 100,000 square feet of new pathways, including a new boardwalk along the beach; a 50% increase in dining capacity; the addition of zip lines; and a Lagoon Retreat area with villas for rent for its high-end guests staying in Haven and Suite accommodations.
The changes, included in the $400 million Norwegian Edge initiative, are mostly expected to be complete by spring 2017.

Norwegian and Margaritaville Expand Partnership

Photo credit By Dave Jones

Norwegian Cruise Line (NCL) passengers will have more opportunities to declare, “It’s Five O’Clock Somewhere” in true Parrothead fashion as the cruise line is expanding its exclusive partnership with Margaritaville — a multifaceted brand masterminded by music legend Jimmy Buffett.

Margaritaville at Sea is opening onboard Norwegian Getaway Sept. 18, then on Norwegian Breakaway Oct. 9, as revealed by Andrew Stuart, NCL’s President & Chief Operating Officer, during a press event at Margaritaville Hollywood Beach Resort in Hollywood Beach, FL.

In addition to these ship-based venues, Stuart also announced that two Landshark Bar & Grills — another Margaritaville brand — will be opening on NCL’s private Caribbean islands. Harvest Cay’s location is opening Nov. 16 and Great Stirrup Cay’s during summer in 2017.

These expansions are part of NCL’s $400 million “Norwegian Edge” program, which has transformed the company’s ships, its private destinations and culinary offerings.

“When we first launched Margaritaville at Sea, on Norwegian Escape, it absolutely blew us away. The demand for that venue, was beyond anything we’d ever seen. So we knew we had a partnership that made sense,” Stuart said. “So we’re super-excited to be talking about how we’re expanding the partnership.”

Norwegian Breakaway sails year-round from New York to Caribbean destinations and Getaway sails from Miami to the Caribbean as well.

Cruise lines use initiatives to break free from the pack

Food and film pairings at the Rooftop Terrace on Celebrity’s Millennium-class ships is part of the line’s Celebrity Distinction program.

Cruise lines are increasingly bundling their innovations under a catchy title or phrase that draws attention to what they’re doing in the hope of differentiating themselves from the pack.

The latest to do so is Celebrity Cruises, which announced its “Celebrity Distinction” moniker in July.

Norwegian Cruise Line coined “Norwegian Edge” in January for a package of culinary, shipboard and private island improvements.

And before that, lines created platforms such as Fun Ship 2.0 (Carnival Cruise Line), Royal Advantage (Royal Caribbean International) and Signature of Excellence (Holland America Line).

What unites them, said one marketing expert, is the desire to create a more premium image for their brand.

“These are all elite positionings within the overall category,” said Liz Dolinski, a New York marketing consultant and founder of the social media marketing firm Luminosity.

Dolinski said that cruise lines often struggle to convince travelers that their products are different from the rest “especially when you think about which are the customers who are going to pay a higher price. So they’re trying to create some specialness that rises up above their brand.”

Celebrity Distinction brings together a host of initiatives that Celebrity has launched in the past year. It includes some traditional elements, such as drydock upgrades to three older ships. It also applies to more novel ones, such as the pairing of food and cinema on Celebrity’s outdoor Rooftop Terrace on Millennium-class ships.

And it has some singular features, such as Celebrity’s naming one of its ships for the first American-born female captain.

Dondra Ritzenthaler, senior vice president for sales, trade support and services, said what motivated the new platform was that Celebrity was not gaining enough attention for its unique features when it announced them individually.

“Platforms like these give [us] the ability to be able to tell a wonderful story in a way that encompasses more than one thing at a time,” Ritzenthaler said.

Speaking to a group of travel agents at an event in New York Harbor last week, she said that although Celebrity was communicating its distinctiveness, “people weren’t really grasping it, weren’t appreciating the value we were adding or the money we were spending, because it came in one at a time.”

Labeling programs can be particularly vital to upmarket lines, where service programs and other tweaks can be subtle, Dolinski said.

Mass-market lines such as Carnival have used labels to aggregate the hardware improvements on their ships. Fun Ship 2.0 is devoted to physical improvements such as new restaurants, bars and entertainment venues.

Likewise, Royal Advantage began as a refurbishment program for Royal Caribbean’s older ships.

But Celebrity Distinction includes things not so easily communicated, such as an increased number of overnight stays in key ports or more cruises that are tied to high-profile events.

Dolinski said that making features better known can be a key to higher pricing.

“If all the brands feel the same and you want a high-end customer who will pay slightly more, you have to give them something that you can’t get anywhere else,” she said. “As soon as you add an element to your product that is not present in another place but is truly unique it helps create the extra price differentiation.”

Perhaps the prototype for marketing an upgrade package was Holland America’s Signature of Excellence, launched in 2004. It grouped not only hardware improvements, such as new bars and stores, but soft goods, including special linens, and onboard enrichment programs, such as free classes on Microsoft’s Windows software.

Last year, Holland America announced a $300 million fleetwide improvement program focused initially on suites, but bucking the trend, it did not give the new package a name.