Tag Archives: Great Stirrup Cay

Norwegian Shifts Viva to PortMiami, Cancels Puerto Rico Season

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Norwegian Shifts Viva to PortMiami, Cancels Puerto Rico Season

Norwegian Cruise Line will redeploy the Norwegian Viva to PortMiami for the 2027-28 winter season, cancelling the Prima-class ship’s previously planned Southern Caribbean cruises from Puerto Rico.

In a notice sent to guests, Norwegian advised that all itineraries the Norwegian Viva was set to operate from San Juan between late 2027 and early 2028 have been cancelled. The 2023-built vessel will instead offer getaway cruises to the Bahamas, joining the remainder of the company’s PortMiami-based fleet.

“We are committed to providing exceptional vacation experiences, both aboard our ships and by taking our guests to some of the most coveted destinations in the world,” Norwegian stated.

“Although we try to maintain original itineraries as much as possible, modifications are occasionally made to optimize voyages due to changes in port availability,” the company continued.

Guests affected by the cancellation will receive a full refund within 30 business days, in addition to a ten percent Future Cruise Credit (FCC). Norwegian said the FCC is being offered as a token of appreciation for guests’ patience and can be used for sailings departing through 2027.

For those wishing to explore other options from San Juan, the company said it will offer similar alternatives onboard the Norwegian Prima, which will continue to operate round-trip itineraries through the Southern Caribbean.

“These itineraries include many of the same highly requested destinations, as well as the same convenient and accessible departure point you originally chose,” Norwegian said.

The company also noted that the Prima and the Viva are sister ships and offer the “same high-quality amenities and experiences.”

From PortMiami, the Norwegian Viva will sail getaway cruises to Great Stirrup Cay, Norwegian’s private island in the Bahamas, which is currently undergoing a major enhancement project that includes the construction of a ship pier.

“At NCL’s premier destination, our guests will get to enjoy ‘The Great Life’ in a completely new way,” the company explained.

“These recent improvements include the Great Life Lagoon, a large pool area with two aquatic bars, as well as the Vibe Shore Club, an adults-only area,” Norwegian stated.

The company also highlighted its new Great Tides waterpark, which is scheduled to open on the private island this September. Norwegian said the attraction will feature 19 water slides, in addition to a dynamic river, water features and more.

“Everything was designed to make your shore stay just as memorable as your experience onboard,” the company added.

The Norwegian Viva had originally been scheduled to sail from San Juan every Sunday between November and April, joining the Norwegian Prima for seven-night cruises to destinations such as Aruba and Curaçao.

In addition to the Norwegian Viva, the Norwegian Aura, the Norwegian Luna, the Norwegian Jewel, the Norwegian Gem and the Norwegian Joy are scheduled to sail from PortMiami in 2027-28.

As the newest and largest ships in Norwegian’s fleet, the Aura and the Luna will offer weeklong voyages to the Western and Eastern Caribbean. The Jewel and the Gem will operate a series of theme charter cruises, in addition to longer ten- and 11-night itineraries to the Southern Caribbean and Central America.

Completing the company’s lineup in South Florida, the Joy will offer three- and four-night cruises to the Bahamas.

NCLH CFO Admits Caribbean Expansion Was Premature

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NCLH CFO Admits Caribbean Expansion Was Premature

Norwegian Cruise Line Holdings’ Chief Financial Officer Mark Kempa offered commentary on the company’s Caribbean capacity strategy, acknowledging that a 40 percent capacity increase into the region was pushed forward prematurely.

“In hindsight, it is clear that this shift was executed without the necessary enterprise-wide coordination,” Kempa told investors on the company’s fourth quarter and year-end earnings call.

“The capacity increase was premature.”

At the center of that was Great Stirrup Cay, the company’s private Bahamian island, which is undergoing a significant enhancement program.

The capacity shift happened before the opening of Great Tides water park on the island, which expected to open later this summer.

Kempa said the commercial infrastructure needed to absorb the additional capacity simply wasn’t ready.

Revenue management, sales, marketing, itinerary planning, and on-island monetization strategies were not aligned or integrated under a single cohesive operating plan.

“The individual components were moving forward, but they were not integrated under a single cohesive operating plan designed to absorb the capacity at the right yield,” he said.

Kempa said the headwinds are more pronounced than the company anticipated.

Kempa did express confidence in the long-term Caribbean strategy, pointing to strong early guest satisfaction scores at Great Stirrup Cay following the opening of a new pier, expanded pool facilities, and enhanced amenities.

“The early feedback reinforces our confidence that our investments are improving the guest experience and will drive strong returns,” he said.

Norwegian Makes First Overnight Visit to Great Stirrup Cay

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Norwegian Makes First Overnight Visit to Great Stirrup Cay

Norwegian Cruise Line recently made its first overnight visit to Great Stirrup Cay as part of a last-minute itinerary change.

According to a statement sent to guests, the Norwegian Encore became the first ship to spend the night docked at the private island destination on Jan. 22, 2026.

The two-day visit replaced a previously scheduled call to Costa Maya, Mexico, which had to be cancelled due to port availability.

“We’re thrilled to introduce an extraordinary, first-of-a-kind experience: an overnight stay at our private island in the Bahamas, Great Stirrup Cay,” Norwegian said in its statement.

“This will mark the first overnight visit offered to Norwegian Cruise Line guests. This moment gives you a rare opportunity to be among the first guests to experience Great Stirrup Cay after dark, truly making cruise history,” the company added.

Initially scheduled to arrive at the island at 4:00 p.m., the Norwegian Encore docked at the destination’s new pier at 8:00 p.m. on Thursday, Jan. 22, 2026, due to a medical emergency.

The 4,200-passenger ship remained at the port through 5:00 p.m. on Friday, Jan. 23, 2026, when it departed for Miami.

Norwegian said that guests were able to enjoy the island until midnight, which served as an all-onboard time.

The company said bars onshore opened shortly after arrival at the island, while light bites and convenient grab-and-go favorites were served at Abaco Taco.

“As the sun sets, the energy shifts to an unforgettable evening celebration, with all nighttime activities focused on the vibrant Great Life Lagoon, the all-new pool area,” Norwegian continued.

While the beach was closed at sundown for guests’ safety, the company also offered a “Glow Party under the Stars” from 9:00 p.m. to 11:00 p.m.

In addition to an overnight visit to Great Stirrup Cay, the seven-night cruise onboard the Norwegian Encore also included visits to Roatán in Honduras and Harvest Caye in Belize.