Tag Archives: Norwegian Getaway

Saint John Welcomes Unscheduled Visit from Norwegian Aqua

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Saint John Welcomes Unscheduled Visit from Norwegian Aqua

Saint John in Canada welcomed the new Norwegian Aqua for an unscheduled visit earlier this week.

Initially set to visit Bermuda, the Norwegian Cruise Line ship was diverted to the port due to the impact of Hurricane Erin.

“It was a beautiful sunny day, and guests were in good spirits despite not being at the port they signed up for,” Natalie Allaby, Port Saint John’s director of cruise, marketing and engagement, told Cruise Industry News.

“Days like yesterday remind us of how our cruise sector was born back in September of 1989: a hurricane diversion from an NYC cruise destined for Bermuda that came our way instead,” she continued.

The first cruise ship to visit Saint John was the Cunard Princess, which arrived at the port in Canada’s Bay of Fundy due to a diversion caused by Hurricane Gabrielle.

“We hope we can be of assistance should any additional diversions need to occur during the 2025 hurricane season,” Allaby added.

The call also marked the first visit of a Prima-class ship to Saint John, she added, noting that the port is happy to accommodate unscheduled calls.

After departing from New York City, the Norwegian Aqua made its inaugural visit to Saint John on Aug. 20, 2025.

The visit was part of a four-night cruise that also marked the ship’s debut in NYC and the Canada and New England region.

Initially set to include an overnight call at the Royal Naval Dockyard in Bermuda, the itinerary was adjusted due to Hurricane Erin.

In a statement sent to guests onboard, Norwegian said that the change was necessary to allow the ship to “steer clear” of the storm and forecasted rough weather.

While the Norwegian Aqua is not scheduled to make additional visits to Saint John, the port is set to welcome other vessels from the company, including the Norwegian Getaway and the Norwegian Gem.

Norwegian Cancels Nearly 40 Cruises Onboard Three Ships

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Norwegian Cruise Line is cancelling a total of 38 cruises onboard three of its ships, according to a statement sent to travel advisors.

Sailing onboard the Norwegian Jewel, the Norwegian Star and the Norwegian Dawn, the cruises were scheduled to take place between November 2025 and April 2026.

Cancelled cruises onboard the Norwegian Jewel include all the itineraries that were set to depart between Nov. 23, 2025, and April 5, 2026.

The ship was scheduled to offer a series of 16 five- to 14-night cruises to the Caribbean and the Bahamas departing from Tampa.

For the Norwegian Star, cancellations include the ship’s full season in South America and Antarctica, which featured 11 cruises between Nov. 20, 2025, and April 14, 2026.

Sailings onboard the Norwegian Dawn include all cruises previously scheduled to depart between Nov. 2, 2025, and April 12, 2026.

Sailing around Africa and then Asia, the ship was poised to offer 11 cruises during the timeframe, visiting ports in the Indian Ocean, Southeast Asia, the Middle East and more.

Replacement sailings have yet to be revealed.

According to Norwegian, guests are set to soon receive notification letters outlining the details of the deployment changes.

Affected passengers will receive a full monetary refund to the original form of payment provided at the time of reservation, the company added.

While commissions will be protected for all bookings paid in full, Norwegian will also offer guests a ten percent discount in the form of a Future Cruise Credit (FCC).

Norwegian also cancelled sailings onboard the Norwegian Sun and the Norwegian Getaway.

Citing fleet redeployment, the company cancelled a 14-night cruise to the South Pacific onboard the Sun, which was scheduled to depart on Aug. 7, 2025.

Norwegian also cancelled the Aug. 17 and Aug. 21, 2026, cruises onboard the Norwegian Getaway due to a ship charter.

Sommer: New NCLH Leadership Brings ‘Fresh Perspective and Energy’

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“With new leadership not only in my seat but in all three of our award-winning brands and most recently for our vessel operation function, there is a possible feeling of reinvigoration and excitement about the future across the entire company,” said Harry Sommer, president and CEO of Norwegian Cruise Line Holdings (NCLH), speaking on the company’s second-quarter earnings call.

Sommer took over as president and CEO of the company earlier this year, following Frank Del Rio’s retirement.

“We are approaching every decision with fresh perspective and new energy, challenging the status quo at every level and encouraging our entire team to think outside of the box and come to the table with new ideas, however big or small,” Sommer said, noting his focus is on the future and how to refine and enhance our strategy to optimize the company’s existing fleet of high-quality assets, further differentiate the business model, build resiliency, advance efforts to drive a positive impact on society in the environment and ultimately drive more value.

“Our executive team has an average of over 20 years in the cruise industry and nearly all have been with NCLH for a decade plus,” he continued.

“I have the unlost confidence that this team is the right one to take the company to even greater heights.”