P&O Cruises announces new 141,000-ton ship to enter service in March 2015

P&O Cruises announces new 141,000-ton ship to enter service in March 2015

Posted 01 Jun 2011

New ship announced for 2015
To be built at Fincantieri’s Monfalcone yard, the all-in cost is approximately €155,000 per lower berth. Ushering in an exciting era for P&O Cruises, the ship will offer a stylish and innovative new design and an unprecedented number of passenger facilities, along with many of the brand’s classic and iconic features. Specifications and new product innovations will be announced at a later date.

Commented Micky Arison, Carnival Corporation & plc’s chairman and CEO, “P&O Cruises is Britain’s number one cruise operator, and is synonymous with high quality holidays that celebrate its rich British heritage. The UK continues to be a key growth market and innovative vessels such as this new P&O Cruises ship – targeted specifically to British clientele – underscore our commitment to leading the expansion of this important cruise region. With a progression of highly successful new ships introduced over the last 15 years, P&O Cruises is uniquely experienced in designing vessels to meet the specific needs and aspirations of British passengers. This newly ordered ship will underline P&O Cruises’ position as Britain’s favourite cruise line.”

P&O Cruises Managing Director Carol Marlow said, “This next-generation ship will deliver the ultimate P&O Cruises experience, with ‘sophisticated wows’ and new features to attract thousands of newcomers to our brand, and equally to resonate with existing P&O Cruises passengers by giving them the ‘P&O-ness’ they recognise and love. She will offer ‘the best of the best,’ combining the favourite classic features of Oriana and Aurora, the choice and variety of Azura and Ventura, and a host of new ideas and concepts which together will deliver to our passengers the holiday of a lifetime, every time they travel with us.”

About P&O Cruises
P&O Cruises can trace its roots back to 1837 when the Peninsular Steam Navigation Company was awarded the lucrative Admiralty contract to carry mail to the Iberian Peninsula and beyond. Today, as trusted cruise experts, P&O Cruises has a fleet of seven ships offering holidays tailored to British tastes combining genuine service, a sense of occasion and attention to detail, ensuring passengers have the holiday of a lifetime, every time they travel with us. Azura was launched in April 2010 – officially named by Godmother Darcey Bussell CBE and small ship Adonia was added to the fleet on May 21, 2011 with global singing star Dame Shirley Bassey DBE as Godmother.

P&O Cruises Fleet:
Oriana entered service 1995, named by Her Majesty The Queen, 1,828 passengers
Aurora entered service 2000, named by HRH Princess Anne, 1,870 passengers
Oceana entered service 2003, named by HRH Princess Anne, 2,016 passengers
Arcadia entered service 2005, named by Dame Kelly Holmes DBE, 2,016 passengers
Ventura entered service 2008, named by Dame Helen Mirren DBE, 3,078 passengers
Azura entered service 2010, named by Darcey Bussell CBE, 3,100 passengers
Adonia entered service 2011, named by Dame Shirley Bassey DBE, 710 passengers
Newbuild  2015  to be confirmed , 3,611 passengers

P&O Cruises has designs on Britain’s biggest and best cruise ship

Special Report: P&O Cruises has designs on Britain’s biggest and best cruise ship

By Lee Hayhurst

A London-based agency behind some of the world’s most iconic hotels will oversee the cruise line’s new superliner. Lee Hayhurst found out more at last week’s keel laying in Italy

P&O Cruises has broken with tradition and employed a single design team from outside the cruise industry to oversee the development of its next ship.

The UK’s leading cruise operator said its decision to appoint London-based Richmond, a design agency for hotels, reflected its desire to come up with a new concept for a cruise ship.

Traditionally, separate design teams are allocated specific areas of ships, but P&O said it wanted to ensure the as-yet unnamed ship has a better flow.

Carol Marlow, managing director of P&O Cruises, said she had used hotel designers when she worked for Swan Hellenic to create a country club feel.

P&O Cruises is aiming for a contemporary British feel for its new 3,600-passenger ship, the biggest ever built for the UK market and due to enter service in 2015.

Richmond, which has 45 years’ experience of designing hotels, has worked on properties including Four Seasons Baku, InterContinental Park Lane and Langham hotels in London and Chicago.

Richmond’s introduction to cruise came when its spa at the Four Seasons in Hampshire was spotted by a Carnival executive and it was asked to design the spa for Princess Cruises’ Royal Princess.

“We wanted a design very much with British people in mind who have never been on a cruise before,” said Marlow.

“We hope this ship will bring in these types of people. British tastes are moving forward and we are trying to anticipate the future.”

An agent’s view

Leading agency Bolsover Cruise Club will keep its customers up to date on progress through its own blog on its recently relaunched website.

Marketing assistant Katie Anderson, who was attending her first keel laying, said clients will be sent e-shots, including blog posts, to build anticipation.

“We are already getting good engagement on our blog and have been focusing on our existing database but we have noticed a lot more new-to-cruise customers as well.”

 

We’ll be introducing British style, says ship’s architect

Compared to designing and building hotels, cruise ships like P&O Cruises’ new vessel are built at an incredibly fast rate, chief architect Terry McGillicuddy said.

The enormous drydock in the Fincantieri shipyard near Trieste was largely empty after the keel laying last week apart from the 500-ton chunk of metal that was ceremoniously lowered in. But within just two years, the ship will be cruising the world’s oceans.

“Very rarely can we get a hotel finished in two years, it’s usually four or five,” said McGillicuddy, director of London-based design agency Richmond.

“A ship is a huge build. There are a lot of food, beverage and entertainment areas that a hotel does not have.

“P&O was looking for overall designs throughout the ship to be up to date, and different from ships they have now that have rooms that are individually designed and do not really flow.

“The fact we are a British firm was really important; we will be introducing some British style.”

McGillicuddy said most of the initial design work was completed, with only details of the open deck area to be finalised.

P&O Cruises will be releasing details to build interest in the ship as construction continues.

CCS moots upfront commission payments for cruise sales

CCS moots upfront commission payments for cruise sales

By Melanie Hall

CCS moots upfront commission payments for cruise salesCarnival UK has revealed it is considering bringing forward commission payments to the time of booking rather than when the final balance is paid.

Giles Hawke (pictured), Carnival sales and customer services director, said the company was looking at revising its systems to implement the move.

However, he added: “I wouldn’t want to set any time scale.”

Hawke was speaking at a cruise round-table debate hosted by Travel Weekly and Carnival UK. Senior agency and tour operator figures at the event welcomed the potential move.

Chris Roe, sales and distribution director at Virgin Holidays, said receiving the commission upfront would make a “100% difference” to his business.

Miles Morgan, founder of Miles Morgan Travel, said: “It’s a step in the right direction from CCS for a change.”

The suggestion followed a discussion about agents being forced to pass customer payments straight to the cruise lines, which hits agencies’ cashflow.

Last year, Complete Cruise Solution, the trade arm for P&O Cruises, Cunard and Princess Cruises, contacted all larger agents whose customers are not yet paying its cruise lines directly to insist a plan is put in place to make the transition to direct payments, to remove any financial risk from its trade business.

“We have seen the collapse of Gill’s and Cruise Control,” said Roe.

“I can see why CCS is doing it, but it is tarring every agent and tour operator with the same brush.”

Hawke said that the company had a ‘bad-debt’ fund worth millions of pounds in case retailers went bust, 
but CCS had made a decision that it 
was not going to carry that financial 
risk any more. “No banks would give you cash for nothing,” said Hawke.

But Seamus Conlon, managing director of Cruise.co.uk, said: “The average agent has to pay staff. I’m increasing cashflow to create your deposits, which you then bank for a year. CCS is screwing up everyone’s income.”

CCS cut base commission to 5% in 2011, sparking cuts by other cruise lines.