Saga postpones all holidays until June 1

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Saga has suspended all tours and cruises on Spirit of Discovery until June 1.

The operator is offering to rebook customers due to travel up to the end of June without fees to any alternative holiday between September 2020 and December 2021 through its Peace of Mind policy.

In addition, it is offering £100 per passenger off replacement European holidays, river and ocean cruises, and £200 off long-haul holidays when rebooked.

Chris Simmonds, managing director of Saga Holidays, said the company will be writing to customers in the next five weeks. In a message to customers, he added: “I appreciate this will be a disappointment for many of our guests and you will want to know what this means for you if you were due to travel with us during this time. However, please do not worry.

“I would like to thank you for your patience and understanding during these unprecedented times. The support we have seen from all of our guests has been greatly appreciated and we are looking forward to the future when we can welcome you back on to another Saga Holiday with us.”

Nigel Banks, managing director of Saga Cruises, added: “I would just like to take this opportunity to express my gratitude for your continued understanding during this unprecedented time, and for the kind words so many of you have shared with me over the past few weeks.”

Viking Sky ship launch postponed until spring 2017

By Hollie-Rae Merrick
Viking Ocean Cruises has announced the launch of its third ocean ship, Viking Sky, will be postponed until spring 2017, but remains adamant the delay will not affect its ambitious expansion plans.The cruise line’s first ocean ship, Viking Star, has completed her maiden voyage and is due to be christened in Bergen on May 17. A further two ships, Viking Sea and Viking Sky, were both due to begin sailing in 2016, with a fourth ship currently under construction.

But speaking onboard Viking Star, company chairman Torstein Hagen (pictured) said delays with the building of Holland America ship Koningsdam at the Italian shipyard Fincantieri had had a knock-on effect on the construction of one of Viking’s new vessels.

The third ship, which was due to launch next summer, will now be delayed until spring 2017, with any passengers who had already booked sailings given the option to transfer over to Viking Sea. Hagen confirmed that all three ships would share a similar design, following the pattern of the 930-passenger ‘Venice class’ ship Viking Star.

UK managing director Wendy Atkin-Smith dismissed worries that this could dampen the line’s plans for expansion. She said: “Hardly any of her sailings were on sale yet, because our 2016 offering is not for the full year yet.

“We will have some passengers booked on to the ship, but they will be transferred over. There’s as much damage limitation as possible.

“As far as I know, the Koningsdam ship that was being built is taking longer than predicted so it’s impacted on us. Everything depends on other factors, but it’s not going to affect the expansion plans at all.”

Hagen previously revealed hopes to grow the line’s fleet substantially to more than 100 Longships and 10 ocean ships – a significant increase from its current fleet of 63 river vessels and one ocean ship – within the next five years.

Dreamliner problems force Japan Airlines route postponement

Dreamliner problems force Japan Airlines route postponement

By Phil Davies

Dreamliner problems force Japan Airlines route postponementJapan Airlines (Jal) has been forced to postpone the launch of Helsinki-Tokyo flights due to the ongoing worldwide grounding of Boeing 787 Dreamliners.

The four-times-a-week service was due to start on February 25 but has been put on hold “in view of necessary adjustments to Jal’s international routes utilising the Boeing 787 aircraft” since the US Federal Aviation Authority imposed the grounding following an emergency landing by an All Nippon Airways 787 on January 16.

Jal said: “The rescheduled date of opening of Jal’s Narita-Helsinki service will be announced at a later time and customers with confirmed reservations on concerned flights will be informed about alternative options.

“Jal apologises to all customers and related parties for the inconvenience and concerns caused as a result of recent issues with the 787 fleet.”