Royal Caribbean working on mobile app

Harmony of the Seas

Royal Caribbean Cruises Ltd. said it has a new mobile app under development that should be ready to debut this summer.

On a conference call to discuss fourth-quarter and year-end earnings, RCCL chairman Richard Fain said the project, dubbed Excalibur internally, is expected to debut on six to 11 ships over the next year, followed by a rollout on one to two ships a month after that. RCCL’s major brands are Royal Caribbean International and Celebrity Cruises.

Fain didn’t say much about what the new app will do, but said it will “reflect all of the technologies available today.” He said the Wow bands, a wearable RFID device that assumes many functions of the key card, have been “extremely effective in simplifying the process for our guests. But it’s also obvious that the technology has improved a lot in the last two years.”

Wow bands are available to guests on Quantum-class ships (including Anthem of the Seas) and the Harmony of the Seas.

He called Carnival Corp’s recent unveiling of its Ocean Medallion and Ocean Compass personal technology “a very positive thing for our industry. It was a terrific roll out and got a lot of positive publicity which in the end inures to the benefit of all of us.”

Image result for ocean medallion carnival

In other topics discussed on the call, CFO Jason Liberty said that the company’s Wave period “is off to a strong start,” and that it is “trending nicely higher” from last year. He said officials are particularly encouraged by strength in North America.

“Over the past three months, bookings have been well above last year’s levels,” Liberty said. “We turn the year in a record booked position. We have fewer staterooms to sell for the year.”

In the fourth quarter, RCCL had net income of $261 million up from $206 million a year earlier. Revenue was flat.

For all of 2016, net income was $1.2 billion, up from $665.8 million. In 2015, RCCL was impacted by a write-down for the Pullmantur brand. Revenue in 2016 grew 2.4%, to $8.49 billion.

RCCL forecasted 2017 earnings in the range of $1.48 billion to $1.53 billion.

Royal Caribbean seeking lifeguards

Image result for Royal Caribbean lifeguards

Royal Caribbean International has put a help-wanted ad for lifeguards on its website, according Cruise Law News.

The report features a screen shot of an ad entitled “Posting: Lifeguard Staff” that says the applicant would monitor swimming pools, the H2O Zone, Splashaway Bay and other designated water attractions. It said the job is a 1.5 stripe officer position within the Marine Department and would report to the Lifeguard Supervisor.

Asked about the posting, Royal Caribbean said the company does not have anything to announce at this time.

Currently, Disney is the only cruise line that staffs lifeguards at pools. Other lines have said guests swim at their own risk, the same policy adopted by many resorts and hotels.

Several children have drowned or nearly drowned in pools on cruise ships in recent years, leading critics to question the industry’s pool safety practices. In June, an 8-year-old boy was pulled from the pool on Anthem of the Seas after being submerged for eight to 10 minutes, according to the U.S. Coast Guard. He died two days later.

Cuba cruises on Empress of the Seas to sail mainly from Tampa

After first April 19 cruise from Miami, Empress of the Seas will reposition to Tampa

After first April 19 cruise from Miami, Empress of the Seas will reposition to Tampa

Ater a first Cuba cruise from Miami on April 19, Royal Caribbean International’s Empress of the Seas will sail to the island from its new homeport, Tampa. Bookings opened today.

The April 19 cruise from Port Miami lasts five nights.

The ship will then reposition to Port Tampa Bay, offering two itineraries with calls at Havana on April 30, a seven-night sailing, and May 20, a five-night sailing.

Empress of the Seas will remain in Tampa for the 2017 summer season in the line’s first summer program from there, with a series of four- and five-night cruises, including calls in Cuba.

Details of the summer itineraries will be released at a later date.

Royal Caribbean spokeswoman Cynthia Martinez told Seatrade Cruise News the company has a framework for a long-term agreement with Cuba, and is working on the details of future sailings.

The line’s people-to-people experiences for passengers include exploring Old Havana and some of its most notable squares, historic neighborhoods and an artisan market, Havana’s rum museum and Hemingway’s former residence and favorite haunts.

Cuban culture will extend to Empress of the Seas, from cortaditos and café con leche in Café Royal to salsa music and other activities developed to bring the island to life during the entire journey.

Two other Royal Caribbean ships, Rhapsody of the Seas and Brilliance of the Seas, will cruise from Tampa during the winter.

‘The Tampa Bay market has always been important to us, and the entire family at Royal Caribbean is excited to give our guests great year-round options to travel on one of our beautiful ships from a world-class port like Port Tampa Bay,’ RCI president and ceo Michael Bayley said. ‘We are thrilled to introduce culture-seeking travelers to Cuba from Tampa and we look forward to continuing to grow our business in Tampa for years to come.’

Port president and ceo Paul Anderson welcomed the news as ‘truly historic for Port Tampa Bay to have cruises to Cuba, and we are thrilled that Royal Caribbean has chosen Port Tampa Bay to offer the largest ship to sail to Cuba from the United States.’

The 48,563gt Empress of the Seas underwent a $50m refurbishment earlier in the year after coming back to the Royal Caribbean fleet following several years of service for Pullmantur. It has double-occupancy capacity for 1,602 passengers.