The ‘Downton Abbey’ bump

Downton Abbey Original Trailer.

By Michelle Baran
InsightIn 2011, when Viking Cruises penned a deal to become a national corporate sponsor for PBS, which included having promos run during “Downton Abbey,” the company arguably struck gold. And likely so, too, did the entire river cruise industry.“Downton Abbey” has since gone on to enjoy enormous popular and critical success, and perhaps not surprisingly Viking has continued to sponsor the show.Earlier this year, Viking kicked up its PBS campaign a notch, unveiling a new concept for the ads that would run during “Downton Abbey’s” fourth season — a series of seven, 30-second spots that would each tell a different part of the Viking story, whether it was a focus on the destinations Viking visits, performances onboard the ships or an ad dedicated to Viking’s culinary program.MichelleBaran

In addition to the PBS program, Viking quietly made some additional cable TV ad buys in the last year (you may have noticed, like some of us at Travel Weekly did, Viking ads run during pro football games), resulting in a total of more than $400 million that Viking has invested to market its product, according to the company.

Viking’s ads aren’t just reaching consumers, either. The company notes that agents are seeing the commercials while watching “Downton” too.

“We have heard from agents who said that they never thought they would sell river cruises until they saw the new Viking Longships in our PBS Masterpiece sponsorship during ‘Downton Abbey,’” Richard Marnell, Viking’s senior vice president of marketing, recently said.

No one in the river cruise industry will argue against the fact that Viking is doing more to increase awareness about the category than any other river cruise line.

In fact, Viking’s competitors welcome the ad spend and any spillover effect it might have in boosting their own bookings as consumers learn about river cruising in between episodes of “Downton.”

“Viking is very good about their ads on TV. But all that does is really increase awareness of the marketplace,” said American Queen Steamboat Co. Chairman and CEO John Waggoner. Waggoner was discussing the possibility of Viking entering the U.S. river cruising space, and said he would welcome the added competition, in part because of Viking’s aggressive marketing strategy.

“The analogy I use is it’s kind of like buying a car,” Waggoner added. “You might see an ad for an for a Hyundai and say, ‘Hey honey, let’s buy a new car.’ Well, once you decide to buy a new car, then I think you go out and you start to compare the cars.”

Other river cruise lines have both directly and indirectly tipped their hats to Viking for investing in advertising the river cruise experience in a way none of them really has the financial backing to do.

So, what’s the ROI on Viking’s efforts? The company’s bullish shipbuilding strategy in Europe coupled with the ongoing PBS sponsorship suggests that the ads are doing their job. How much have they bolstered the industry overall? Well, no one in the river cruise space is asking Viking to stop, that’s for sure.

Themes breathe new life into river routes

By Michelle Baran
Insight It isn’t easy to reinvent the wheel, so one has to give it to the river cruise lines for getting creative with itineraries that go up and down the same rivers week in and week out by crafting unique and engaging themed departures.

River cruise companies have been toying with themed river cruises for years —holiday-themed winter cruises came onto the scene several years ago as a way to extend the river cruise season and continue to be a mainstay in all the river cruise lines’ brochures — but they’re getting more innovative with themes and definitely having more fun with it.

AmaWaterways’ wine-themed cruises have become so popular that the line now dedicates an entire brochure to its In Celebration of Wine cruises. The company also hosts Jewish heritage cruises, chocolate-themed cruises and even knitting cruises: AmaWaterways will have a “Knitting New Year’s Cruise” this year on the Danube, which will showcase the latest in luxury yarns, forums on fashion trends, and classes on new stitch patterns and techniques. The knitting cruise was suggested by one of AmaWaterways’ travel agent partners and will be hosted by Barry Klein, owner of Trendsetter Yarns in Los Angeles. MichelleBaran

For 2014, Avalon Waterways increased its special-interest cruises by 30% to meet demand, adding beer-tasting, golf, wellness and World War I history cruises to an already innovative roster of themed cruises. They also offer cruises based around the themes of art and impressionism, authors, food, wine, music, Jewish heritage and history. Tauck, too, has culinary, art and music-themed cruises.

There are also themes that are more timely, such as the 70th anniversary of D-Day, which many river cruise lines have incorporated into their France itineraries, including Uniworld Boutique River Cruise Collection.

And stateside, American river cruise lines have endless themes to enhance their Mississippi and Pacific Northwest river itineraries. The American Queen Steamboat Co. has cruises centered on baseball legends, Mardi Gras, music of the 1950s and 1960s, Elvis, bourbon and bluegrass, and many others.

American Cruise Lines has Mark Twain, Lewis and Clark and Civil War cruises, and for the American foodie, lobster cruises and crabfest cruises.

Not convinced by river cruising? Perhaps you’ll be lured in by your love of shellfish … or knitting … or bourbon. Pick your poison.

New river cruise line sails in Russia, Ukraine

By Michelle Baran

Two cruise operators have partnered to create World Quest Cruises, which is offering river cruises in Russia and Ukraine, among other destinations, to travelers in North America.

World Quest Cruises is a joint venture of Huntington, N.Y.-based Imperial River Cruises and Moscow-based Orthodox Cruise Co. Global Voyages Group of Bellevue, Wash., has been tapped to provide North American sales, marketing and call center support.

Imperial and Orthodox have been operating cruises in Russia and Ukraine for more than 20 years, and finally decided to sell their product directly to the North American market.

“The principal advantage is the experience — they’ve been operating ships in Russia for more than 20 years,” said Tom Russell, managing partner at Global Voyages Group. “The second is the value. Their products are typically 20% lower-priced than some of the other products that are available. That’s because there’s no middleman involved. They are the supplier.”

Starting in 2014, World Quest Cruises is offering river cruise itineraries in Russia and Ukraine, Portugal, Vietnam and Cambodia, as well as expedition cruises in Antarctica and the North Pole.

The company will sell into ships that Orthodox owns and operates in Russia and Ukraine, and charter other river cruise vessels.

World Quest’s expedition cruises to Antarctica will be aboard the 114-passenger Sea Explorer. The 128-passenger icebreaker 50 Years of Victory will travel on a 14-day trip from the Russian port of Murmansk to the North Pole.

The North Pole itinerary will run from June 19 through Aug. 8, 2014, with prices starting at $24,995 per person, based on double occupancy.

In 2015, the company will expand its Russian river cruise offering with a 12-day itinerary between Moscow and St. Petersburg aboard the 100-passenger Princess Anabella, a vessel that is being refurbished for the 2015 program.

Prices for this river cruise start at $4,495 per person, plus port taxes and fuel surcharges. World Quest Cruises will have exclusive access to the Princess Anabella in 2015.