Royal and Carnival Launch Campaigns

Royal and Carnival Launch Campaigns

Both cruise lines plan for expansion in 2012

January 9, 2012

Carnival Cruise Lines is targeting the value of cruising in 2012.  // © 2012 Carnival Cruise Lines

At the end of the year, two of the biggest players in cruising announced new initiatives based on the attraction of the sea, although they are focused very differently. Royal Caribbean International (RCI) is launching a new brand campaign centered on the relaxation, romance and adventure of the open waters, and Carnival Cruise Lines has opened a new advertising campaign that promotes the quality and value of Fun Ship cruises in comparison with traditional land-based vacations. Both campaigns began in December and will build throughout 2012.

RCI’s new message uses the imagery of a telephone/conch shell — dubbed the “shellphone” — with the tagline “The Sea is Calling. Answer it Royally.” The campaign is capitalizing on universal responses to the sea discovered through focus groups and quantitative research conducted in 16 countries around the world, stressing associations with getting away from the cares and responsibilities of land and taking to the open sea.

“We are tapping into the sea’s powerful, emotional force to reframe the context of cruising for consumers who don’t understand what a Royal Caribbean cruise vacation offers,” said Betsy O’Rourke, senior vice president, marketing for RCI. “‘The Sea is Calling’ is a global-scale campaign that will resonate with people no matter where they live, what language they speak, or whether or not they have cruised before. And we want vacationers everywhere to know that Royal Caribbean’s distinctive and innovative ships, personal service and breadth of destination experiences is how we ‘Answer it Royally.’”

Created by RCI’s lead advertising agency, JWT New York, in partnership with media agency Mindshare, the campaign is deploying globally throughout the new year after its official January launch. The Shellphone began appearing on Dec. 19 in major cities, including New York, San Francisco, Chicago, Washington, D.C., Boston and Miami.

Television commercials featuring everyday people interacting with the Shellphone (in 30-second and 60-second versions) began on Jan. 9, and consumers are invited to actively participate by indicating where in the world they would like to cruise and entering a sweepstakes at Facebook.com/RoyalCaribbean.

Carnival’s multichannel campaign launched on Dec. 26, and blends national and regional executions across television, out-of-home (billboards) and online media. The central theme of the campaign reinforces the notion that everyone deserves a fun, memorable vacation at a great price and that Carnival delivers on this promise with a unique onboard experience at an exceptional value. The Land vs. Sea campaign has a light touch, pitting the carefree fun of a Carnival cruise against the most common land-based vacations such as visiting relatives, camping and going to an amusement park.

“The value of a Carnival cruise is clearest when juxtaposed against a land-based vacation and to get our message out in a big way, we used humor and identifiable moments to reach out to the 80 percent of the population who has never taken a cruise,” said Jim Berra, Carnival’s senior vice president and chief marketing officer. “We believe that everyone has the right to an exceptional vacation at a great value, and this campaign will remind Americans that they don’t need to compromise, or break their budgets, in their pursuit of fun,” he added.

Research shows that many Americans are curbing expenses by taking vacations that are within driving distance. With a wide choice of close-to-home ports and a variety of short and long cruises that fit any budget, Carnival has an answer that allows consumers to minimize distance to the vacation and travel to new places at the same time.

One of the line’s priorities is reaching cruise rookies. For example, a 3-D billboard in Times Square will portray the beauty of a Carnival cruise ship on the Caribbean juxtaposed against the bustle of the city, with the phrase “Cruising From New York.” Other customized out-of-home elements will be featured in subway cars, atop taxis, on elevators and in prospecting displays.

Like RCI’s message, Carnival’s will unfold during 2012 in a variety of forms and venues.

Cruise lines stop offering parasailing after tourist dies

Cruise lines stop offering parasailing after tourist dies

By Donna Tunney

A parasailing accident in which one cruise passenger was killed and another injured prompted Celebrity Cruises and Royal Caribbean International to indefinitely suspend the activity as a cruise line-sponsored shore excursion.

The suspension applies to the entire Caribbean. Norwegian Cruise Line also suspended the activity.

Carnival Cruise Lines suspended parasailing excursions following the death, but only on St. Thomas, where the accident happened.

The 60-year-old passenger who died had been sailing on the Celebrity Eclipse last week and was participating in a Celebrity-sponsored parasailing excursion. Her 34-year-old daughter was injured in the Nov. 15 accident.

The excursion crew provided initial care until both guests were transported by ambulance to the Roy L. Schneider Hospital in Charlotte Amalie, St. Thomas, Celebrity said in a statement. The injured guest is still being treated at the hospital.

“A member of our care team is providing support and assistance to the hospitalized guest and her family. Our thoughts are with their family and friends, and we will continue to do our very best to assist them,” Celebrity said.

According to USA Today, the St. Thomas parasailing death is the third this year involving North American tourists. In June, a California newlywed was killed and her husband seriously injured off Grand Bahama Island, and a South Carolina man died off Florida’s Longboat Key after the tow boat’s propeller failed and the parachute lost buoyancy, plunging him into the water.

The 2,800-passenger Celebrity Eclipse departed Miami Nov. 12 for a seven-night sailing visiting San Juan, Puerto Rico; Charlotte Amalie, St. Thomas; and Philipsburg, St. Maarten.

The Virgin Islands Department of Tourism said that the circumstances surrounding the incident are being “actively investigated and additional details will be shared as soon as they are available.”

Royal Introduces Visionary Vertical Entertainment

Post Royal Introduces Visionary Vertical Entertainment

Vision-Class’ Signature Centrum Will Transform into an Exciting New Experience for Guests

Royal Caribbean International continues to deliver the Royal Advantage with the transformation of the elegant and popular Centrum found aboard its Vision-Class ships.

Beginning with Splendour of the Seas, the Centrum with its sweeping views and central location on the ship will reemerge from an extensive revitalization as a new chic and sophisticated venue featuring enriching daytime activities, dazzling nightly entertainment and jaw-dropping aerial spectacles. The Centrum’s Champagne Bar also will be reinvented, unveiled as a new venue – the R Bar – featuring a sophisticated 1960s vibe, complete with iconic furnishing and signature cocktails mixed by a savvy and personable mixologist.

“The rebirth of the spectacular 60-foot high Centrum found aboard the Vision-class ships brings new life to a popular gathering space by incorporating innovative technology and vertical entertainment elements to what was already the place to be and be seen,” said Lisa Bauer, senior vice president, Hotel Operations, Royal Caribbean International. “When we complete our extensive revitalization program, guests sailing aboard Splendour of the Seas will be in for a multi-sensory experience that puts them at close proximity to amazing aerial performers from multiple viewpoints in a sophisticated and glamorous atmosphere.”

Bringing the Centrum’s new entertainment offerings to life is the latest in sound and light technology. The glass elevators facing into the Cent

rum will feature large LED panels across their entire length providing a spectacular backdrop of moving visuals 5 decks high. During the entertainment experiences, which takes place throughout the cruise, the soaring space comes alive with a series of aerial acrobatic vignettes blurring the lines between artful choreography and state-of-the-art technology.

The R Bar offerings will feature a return to the classics – gimlet, martini, brown liquors, gin and whiskeys – all served in unique glassware with surprising garnishes. The venue’s resident mixologist, selected from the cruise line’s fleet to be the face and personality behind the bar, will create drink specials that will complement each evening’s theme and aerial spectacular.

Throughout each sailing, guests can gather in the Centrum for a variety of interactive daytime activities including chef demonstrations, towel folding demonstrations, dance classes, game shows, Nintendo Wii competitions and the popular Captain’s Corner where guests can spend time with the Captain. Additionally, guests may sit back, relax and enjoy performances from musicians and singers or take a spin on the dance floor at themed parties such as the popular Disco Inferno dance party.