MSC Cruises working with airlines to ‘speed up repatriation process’ as US-Israeli airstrikes on Iran continue

MSC Cruises’ MSC Euribia ship arrives into Copenhagen, Denmark, in 2023 (Credit: MSC Cruises)

Celestyal has cancelled four Middle East departures due to the geopolitical situation in the region while MSC Cruises has confirmed it is working with airlines to offer charter flights to speed up repatriation of its passengers.

The 1,260-passenger Celestyal Journey ship was due to welcome guests in Doha, Qatar, and Dubai in the United Arab Emirates between 7 and 16 March.

However, the line issued a statement on Wednesday (4 March), saying: “We continue to follow developments in the Middle East and remain in regular contact with the relevant authorities.

“Throughout this period, our focus has been and continues to be the safety and wellbeing of our guests and crew.

“Considering the current geopolitical situation in the region, we have taken the decision to cancel the following scheduled departures on Celestyal Journey: 7 and 14 March from Doha and 9 and 16 March from Dubai. 

“Guests impacted by the line’s decision will be offered a full refund or a future cruise credit.”

The line confirmed the cancellation of these sailings means the Arabian Gulf programme will now conclude. Subject to operational conditions, Celestyal Journey and sister ship Celestyal Discovery will reposition to Athens to begin their scheduled programme in the Mediterranean.

The line added: “We sincerely thank our guests and partners for their patience and understanding during this evolving situation.” 

Tui Cruises, one of the three other lines with capacity currently in the Middle East, confirmed it was “continuing to monitor development in the Middle East very closely”.

Its guests remain onboard Mein Schiff 4 and Mein Schiff 5 and operations on both vessels continue “running normally”, the German cruise brand said.

Cruises on 5 March and 9 March have been cancelled, in line with advice issued by the German Foreign Office.

A Tui Cruises spokesperson added: “The top priority is and remains the safety and wellbeing of our guests and crew.

“The Tui Cruises crisis management team is working continuously and in close coordination with the relevant authorities, the German Foreign Office, the relevant embassies, international security experts and the security teams of our shareholders, Tui AG and the Royal Caribbean Group, to continuously assess the situation and the measures to be taken as a result.”

MSC Cruises working with airlines

MSC Cruises ship MSC Euribia is currently docked in Dubai. The line issued a statement on Wednesday (4 March), saying: “MSC Cruises is working continuously with airline partners in the region, particularly Emirates and Etihad Airways, to identify and secure return flights for our guests.

“We are requesting priority for our guests from our partners. At present, airlines operating flights have indicated that they will follow an order of priority based on the original flight date.

“In order to speed up the repatriation, we are working on other options such as chartering flights from Dubai, Abu Dhabi or Muscat.

“In parallel we are in constant contact with local authorities, embassies and Foreign Offices to also support the safe return of our guests.”

It added: “The situation on board remains calm. We are providing guests with regular updates on the situation. They have full access to all onboard services and facilities, and we continue to provide a high standard of care, comfort and support.”

Meanwhile, a Scenic spokesperson told TTG: “Our priority at this time is supporting our guests and their travel arrangements, and we can confirm we have no ships operating in the Middle East region. Our thoughts are with the impacted communities and travellers across the region.”